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Zenitude Hôtel - Résidences Les Portes d'Alsace

3.0 star property

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Photo gallery for Zenitude Hôtel - Résidences Les Portes d'Alsace

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Garden
Reception
Superior Studio, Balcony | Balcony
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Pet-friendly
  • Kitchen
  • Outdoor space

Explore the area

Map
2, Rue des Puits, Mutzig, Bas-Rhin, 67190
  • Market Square
    ‪12 min drive‬
  • Obernai Tourism Office
    ‪12 min drive‬
  • Robert Blanck Alsace Wine
    ‪14 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom, Accessible, Balcony

Superior Apartment, 1 Bedroom, Accessible, Balcony | Private kitchenette | Fridge, microwave, stovetop, electric kettle

Superior Apartment, 1 Bedroom, Accessible, Balcony

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Single Bunk Bed and 1 Large Single Trundle Bed

View all photos for Standard Studio

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Studio

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Studio, Balcony

Family Studio, Balcony | Living room | Flat-screen TV

Family Studio, Balcony

  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Single Trundle Bed and 1 Single Bunk Bed

View all photos for Superior Studio, Balcony

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Studio, Balcony

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Balcony

Family Apartment, 1 Bedroom, Balcony | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Apartment, 1 Bedroom, Balcony

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Zenitude Hôtel - Résidences Les Portes d'Alsace

Eco-certified aparthotel in Mutzig with a sauna
A snack bar/deli, a sauna and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include concierge services, laundry facilities and tour/ticket assistance. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, room service and an electric kettle.
Zenitude Hôtel - Résidences Les Portes d'Alsace offers 85 accommodations with free toiletries. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Mutzig aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Zenitude Hôtel - Résidences Les Portes d'Alsace, you'll be close to Chartreuse Museum. Enjoy features like free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This comfortable aparthotel has 85 apartments. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a sauna
  • Just a 4-minute drive from Chartreuse Museum and a few minutes from Office de Tourisme Region Molsheim-Mutzig
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. WiFi is free in public spaces. A sauna, a terrace, and a vending machine are also featured at the eco-certified Zenitude Hôtel - Résidences Les Portes d'Alsace. For a fee, parking is available.

This 3-star Mutzig aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre

Things to do

  • Bicycle parking
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 85 units
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
On Sundays, reception hours are 8 AM to noon and 3-7 PM.

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 0.83 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 50; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Portes d'Alsace
Portes d'Alsace Apartment
Portes d'Alsace Apartment Mutzig
Portes d'Alsace Mutzig
Zenitude Hotel-Residences Les Portes D'Alsace Mutzig, France
Hôtel-Résidences Portes d'Alsace Apartment Mutzig
Hôtel-Résidences Portes d'Alsace Apartment
Hôtel-Résidences Portes d'Alsace Mutzig
Hôtel-Résidences Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace Apartment Mutzig
Zenitude Hôtel-Résidences Portes d'Alsace Apartment
Zenitude Hôtel-Résidences Portes d'Alsace Mutzig
Zenitude Hôtel-Résidences Portes d'Alsace
Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House Mutzig
Zenitude Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House
Hôtel Résinces Les es d'Alsac
Zenitude Hôtel Résidences Les Portes d'Alsace

Zenitude Hôtel - Résidences Les Portes d'Alsace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 92 out of 205 reviews
Rating 8 - Good. 86 out of 205 reviews
Rating 6 - Okay. 16 out of 205 reviews
Rating 4 - Poor. 9 out of 205 reviews
Rating 2 - Terrible. 2 out of 205 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

barbara

Travelled with family
Disliked: Cleanliness
There was steaky floor and duster but the beds were very comfortable
Stayed 2 nights in Aug 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness
Spacious. Very reasonable price. Near wine trail. Air conditioning would be a nice addition.
Stayed 1 night in Aug 2024

10/10 Excellent

SHARON

Liked: Cleanliness, room comfort
Recommended hotel.
Really enjoyed our stay. Our room was spacious, clean and very well equipped. The shower was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Sangrok, Gainesville

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Two nights in the general area.
Two nights spent to see the locale area & the room was ideal with two comfortable beds which ensured good nights' sleep. The room was latge enough & with minus 7 Celsius it was easy to have the required comfort. We will certainly use Zenitude in future though most are in the perpheral parts of France.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mr. C.K.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs always give you a pleasant smile. You will enjoy your stay here.
Stayed 2 nights in Aug 2022

8/10 Good

Roald

Liked: Room comfort
OK, but some room for easy improvement
Spacious room quite well equipped. Communication around checkin times should be reviewed as some info says 8PM and some info 7PM. The correct appared to be 7PM. Drying some water spill from the floor left a quite dirty towel, so I guess cleaning could be better in some areas. But all in all an ok+ impression.
Stayed 2 nights in Jun 2022

10/10 Excellent

Nicola, Sheffield, UK

Travelled with family and small children
Liked: Cleanliness, amenities
Very well equipped, comfortable, clean, friendly staff, good location and very reasonably priced.
Stayed 1 night in Feb 2020

6/10 Okay

maria carolina

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We spent one night at this place and it was clean and confortable.

10/10 Excellent

Kazuyuki, Leuven, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal apartment for family to visit Alsace towns
The room was clean, large enough for a family with 2kids. Location is a bit far from center of Strasbourg, but a large supermarket is in 5min by car. Instead, it is ideal location if you visit some small towns in Alsace by car. Only the thing is, the boiler tank in a room is not so large. We did not realize it at the first night, and my wife got just cold water.

10/10 Excellent

d, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good facilities
Better than a hotel room as you have fridge, microwave etc. the only downside is that you have to order breakfast the evening before, so if you arrive late you cannot have breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Bel établissement, bien situé, calme et agréable Le personnel est aimable et discret. Notre séjour a été très agréable, merci.
Stayed 4 nights in Dec 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Wilhelm

Travelled with group
Check-In hat sehr lange gedauert. Für alle 4 Doppelzimmer wurde pro Person zusätzlich ein Frühstück berechnet. Die Buchung erfolgte nach unserem Verständnis incl. Frühstück. Der Frühstücksraum ist viel zu klein für alle Gäste. Es kam zu langen Wartezeiten für einen Platz. Das Personal war offensichtlich überfordert. Alles sehr ärgerlich für einen so kurzen Trip. Wir werden das Hotel nicht mehr buchen und können es auch nicht empfehlen.
Stayed 1 night in Oct 2024

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandrine

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Utrolig meget støj fra gade ved siden af.
Stayed 3 nights in Aug 2024

8/10 Good

AUTIXIERE

Liked: Cleanliness
Tres dommage qu il n y ait pas de climatisation
Stayed 1 night in Aug 2024

6/10 Okay

Pernille

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marianne Friis

Liked: Cleanliness, room comfort
Dejligt roligt hotel
Dejligt sted. Vores værelse havde en god stor altan (vi havde bestilt værelse med altan). God morgenmad. God beliggenhed til mange oplevelser.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mélanie

Travelled with family
Liked: Cleanliness, room comfort
Très bien
Très bon accueil à notre arrivée. Nous avons été satisfaits de notre nuit à cet hôtel. La literie était très bien.
Stayed 1 night in Jul 2024