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3.0 von 5
Alle 4 ebookers -Bewertungen ansehen

"Cleaners decided not to clean room and gave us towels and tea bags instead. The following day although cleaners cleaned room they didn't leave any mil ... " Mehr

Von einem verifizierten Reisenden am Thu 24 Jan 2019

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Bewertungen für Ettington Chase basierend auf 4 geprüften Bewertungen

Bewertungszusammenfassung
3.0 von 5 3.0 von 5.0
Sauberkeit der Zimmer 4.0 von 5.0
Service 4.0 von 5.0
Zimmerkomfort 3.0 von 5.0
Allgemeiner Zustand 3.5 von 5.0

Gästebewertungen für das Ettington Chase

Alle (4)
4 von 5
Cleaners decided not to clean room and gave us towels and tea bags instead. The following day although cleaners cleaned room they didn't leave any milk. Went to Reception and the Receptionist was on phone for 10 minutes and ignored me. Finally found a male member of staff who appeared to think the lack of milk was wasn't a major issue and almost tutted at me. Need to also mention the bathroom needs to be refurbished as mold all around the bath.

Gepostet von am 24. Jan. 2019

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Kommentar von Hotelmanagement

7. Feb. 2019 von Tracy Barnett

Thank you for your comments I apologise that on this occasion we did not meet your expectations. I have passed all of your comments onto the relevant departments. Tracy Barnett Sales Office Manager

2 von 5

Not what I expected

On arrival the hotel main building and reception looked good but when checking into the room which was in the extension this was not what was on the photos, badly in need of a refurb After getting upgraded to one of the new rooms, this was excellent and worthy of the photos and what was expected. Dinner, the menu was limited so I went for the steak which was nice although I did have to ask for more cutlery and a steak knife as was not given after my starter, but a nice meal once in the room the heating was automatically switched off at 10.00pm, in winter this is not acceptable and the room got very cold, when asking at reception they gave up a portable heater which was not much use. Returning to the bar at 11pm I found it closed, and this was because the hotel was quiet, fair enough but there was no room service available I decided to check out the Saturday morning and not stay a 2nd night and received a full refund, so fair play for that

Gepostet von aus Nottingham am 5. Feb. 2018

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3 von 5

Lovely country hotel

Staff brilliant friendly and helpful. Food fresh and hot . Bed awful , mattress hard and duvets need replacing ours only three quarters filling in there spent 2 sleepless nights as cold ( heating goes off ). Water nice and hot. Nice hostess tray. Brilliant hotel if you don't mind lack of sleep.

Gepostet von aus Wiltshire am 24. März 2017

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3 von 5

Staff were lovely

I don't think the hotel is worth what we paid, we were on the ground floor with window restrictors so the room was really hot, the shower was awful no power at all and for the price I expected a little wow factor

Gepostet von aus West Midlands am 4. Aug. 2016

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.