We've rented vrbo homes in past, but this was by far the worst checkin ever. After driving 15hrs to get there and messaging the host 2x with no response, we get to the home. We spent 2.5 hrs on the phone with VRBO agents who kindly and graciously tried to help us to no avail. They were actually having us rent another property, if we could, for the week and if we could not find one, we had to do a hotel. needless to say i was about in tears. At this time, it was 630 pm and finding a place that was comparable and going to be covered takes a bit of time After being on hold trying to get a resolution, a person who helps the property owner, called us and apologized. She was dismayed that an email with our check in information was never sent....travelnest is the intermediary company and they dropped the ball.
--- once checked in, we had a fantastic stay. The view was amazing, the activities were close, and having a private Little Beach was perfect. The home was cozy with plenty of amenities to make it a perfect stay.
Thank you for making our anniversary a memorable one,!!