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Best Western Hotel Baltic

4.0 star property

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Photo gallery for Best Western Hotel Baltic

Bar (on property)
Lobby
Exterior
Front of property
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Sjögatan 5, Sundsvall, 852 34
  • Norra Bergets Park
    ‪16 min walk‬
  • Himlabadet Water Park
    ‪17 min walk‬
  • Folkets Park and Tonhallen
    ‪20 min walk‬
  • Sundsvall (SDL-Midlanda)
    ‪17 min drive‬

Room options

View all photos for Standard Apartment, 2 Single Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, 2 Single Beds, Non Smoking

  • 60 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Room, 1 Single Bed, Non Smoking

Economy Room, 1 Single Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Economy Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, 2 Single Beds, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Economy Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Standard Apartment, Multiple Beds, Non Smoking, Kitchen | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

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About this property

Best Western Hotel Baltic

Eco-certified hotel with free breakfast and health club
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna and coffee/tea in a common area.
Best Western Hotel Baltic offers 87 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel Baltic. During your stay, you're just a quick walk from Kulturmagasinet. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front desk safe and 2 meeting rooms
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • 7 minutes by foot from Sundsvall Museum and a 2-minute drive from Himlabadet Water Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Hotel Baltic offers its guests a health club and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A library, multilingual staff, and coffee/tea in common area are also featured at the eco-certified Best Western Hotel Baltic.

This 4-star Sundsvall hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Best Western Hotel Baltic has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (SEK 70 per day)
  • Street parking available
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Health club
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 538 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: SEK 200 per pet, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SEK 250.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: SEK 70 per day(328 ft away; open 24 hours)
  • Pet fee: SEK 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 4 stars.

Property is also known as

Best Western Baltic
Best Western Baltic Sundsvall
Best Western Hotel Baltic
Best Western Hotel Baltic Sundsvall
Sundsvall Best Western
Best Western Sundsvall
Best Western Baltic Sundsvall
Best Western Hotel Baltic Hotel
Best Western Hotel Baltic Sundsvall
Best Western Hotel Baltic Hotel Sundsvall

Best Western Hotel Baltic Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 385 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in the centre of Sundsvall

The hotel is very centrally located and on-site public parking is available right in front of the hotel (incl. 4 overnight electric car charging spots). Our room was spacious, quiet and clean. It made a very cosy impression as it featured a huge tiled stove that must have been used once upon a time to heat the room. In general, the hotel has a very nice atmosphere because of it's old age. Still everything is up to current standards. The maybe only downside was the lack of surfaces in the bathroom to place toiletries and cosmetics. We had a relaxing night in the comfortable bed. The breakfast was pretty good. Quite good choices of food: cereals, rolls, cheese, cold cuts, warm sausages and meatballs, scrambled egg, jams, fruits. Coffee was very good. Also they provided a good choice of gluten and lactose free products. The maybe only improvement could be the choice of veggies: tomatoes, cucumber and bell pepper. It would be nice to add some salads or other in season veggies.
Stayed 1 night in Aug 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were friendly, the room was fabulously spacious and comfortable. Great location within easy walking distance of great restaurants and bars. Disabled access was a little awkward as the entrance was along a long windy corridor with some tight turns but it didn't detract from the overall experience. Breakfast was superb. We loved it. The gym could do with a revamp as it is a little tired and the machines are old.
Stayed 1 night in Jul 2023

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

The receptionist that greeted us was really genuinely pleased to welcome us. The hotel is quirky in a very nice way. The room was comfortable and clean. Good bathroom. We had dinner at the hotel and it was also superb and service excellent. The only thing I can make a small remark at was the breakfast as the area is rather small and it was a bit of a chaos since everyone came at the same time. The choice of food at the breakfast was, however, very good.
Stayed 1 night in Jul 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jolan, Whippany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff...
Stayed 1 night in Jul 2022

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Stefan

Stayed 1 night in Mar 2022

6/10 Okay

Tom

Stayed 1 night in Feb 2022

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast, nice trooms and gym.

I love this hotell, we always stay here when going home to visit my family. The rooms have been on the smaller side, but very nice and clean. Always kind and helpful personnel. The gym is great for both cardio and lifting some weights. Lovely breakfast. I keep booking this hotel whenever I go to Sundsvall.
Stayed 3 nights in Dec 2021

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Sep 2021

8/10 Good

Charlotta

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Sundsvall

We loved everything about this hotel: central location, nice rooms, friendly staff and great breakfast buffet! Highly recommended.
Stayed 1 night in Sep 2020

8/10 Good

glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Really nice "non corporate" individual hotel with a quirky layout. Very comfortable, well appointed, well cared for place in a good location, an easy stroll into the centre and very handy for restaurants etc. I have no problem recommending the Baltic and would happily stay again
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Would recommend

Great value, terrific gym and clearly above average breakfast. The room was also nice and the older style of the building blended nicely with the modern amenities, however the completely black hallways were a bit strange. The only real downside was the bathroom where the shower door didn't help much to keep the water from going all over the floor and the drainage of the basin was super slow. Also the soap hadn't been refilled for some time. However all in all it was a really nice stay and i would gladly recommend it to others.
Stayed 1 night in Aug 2020

10/10 Excellent

Anders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellect breakfast
Stayed 2 nights in Jul 2020

8/10 Good

Bruno

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Average hotel in the centre of town

Central location and overall pleasant. Room was comfortable but lacks any charm. Sterile environment with no decorative touch not even one painting hanging on the wall. The full garbage in the bathroom from previous guest is totally unacceptable in today's Corona time!
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

6/10 Okay

Martin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very small rooms. Smells “old” in the rooms
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Sundsvall. Clean and well equipped. Recommended.
Stayed 4 nights in Oct 2019

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Doesn't feel like 4 stars hotel

I booked a single room. It's on the ground floor, tiny !!!!!! It has no windows and eventhough curtains are promised and in the pictures it shows a curtain which indicates a window, part of the cieling was glass which let the light goes in in the morning. Far far from feeling you are in a 4 stars hotel.
Stayed 1 night in Oct 2019