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The Jerai Hotel Sungai Petani

3.0 star property

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Photo gallery for The Jerai Hotel Sungai Petani

Reception
Outdoor pool
Front of property
Room | Living room | Flat-screen TV
Superior Room | Desk, iron/ironing board, free WiFi, wheelchair access

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Parking included
  • Air conditioning
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
427, Jalan Kolam Air, Sungai Petani, Kedah, 08000
  • Sungai Petani Clock Tower
    ‪13 min walk‬
  • Village Mall
    ‪4 min drive‬
  • Amanjaya Mall
    ‪5 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪61 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, free WiFi, wheelchair access

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, wheelchair access

Superior Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi, wheelchair access

Deluxe Room

  • Sleeps 5
  • 2 Single Beds

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About this property

The Jerai Hotel Sungai Petani

Hotel in Sungai Petani with free parking
Along with a snack bar/deli, this hotel has a business centre and a 24-hour front desk. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, limo/town car service, wedding services and barbecues are on-site.
The Jerai Hotel Sungai Petani offers 114 accommodations with free newspapers and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at The Jerai Hotel Sungai Petani, you'll be within walking distance of Sungai Petani Clock Tower. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Services include luggage storage, limo or town car service and wedding services
  • Within a 15-minute walk of Sungai Petani Clock Tower and Sungai Petani Golf Club
There's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. Business amenities include a business centre, 4 meeting rooms, and limo/town car service. Barbecue grills, a vending machine, and room service (during limited hours) are also featured at the business-friendly The Jerai Hotel Sungai Petani. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Sungai Petani hotel.

The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Sungai Petani Inn
Jerai Hotel Sungai Petani
Jerai Hotel
Jerai Sungai Petani
The Jerai Sungai Petani
The Jerai Hotel Sungai Petani Hotel
The Jerai Hotel Sungai Petani Sungai Petani
The Jerai Hotel Sungai Petani Hotel Sungai Petani

The Jerai Hotel Sungai Petani Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 9 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 5 out of 28 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cyril

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
I can’t even find the words to describe how terrible this Hotel Jerai is ..!!! THE ROOMS AND THE BATHROOM ARE FILTHY.. THE SINK DRAINAGE PIPE LEAKS.. ! THE REST OF THE HOTEL IS A DISASTER ZONE ..!
Stayed 1 night in Sep 2024

8/10 Good

Kunasakaran Vellu

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient as it is located in the heart of town,within easy reach of restaurants.Whenever necessay staff were very helpful,bearing in mind it was the fasting month
Stayed 1 night in Apr 2023

10/10 Excellent

Arunagiri

Stayed 1 night in Apr 2022

10/10 Excellent

Zaihiri

Stayed 1 night in Mar 2022

10/10 Excellent

Siti Salwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selesa Sangat
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is ok
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel needs refurbishment but offers good value. Ample parking spaces, decent breakfast by the pool.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2018

6/10 Okay

Bin Syed Ali

Short business stay
Fairly good size room Limited choice for breakfast Wifi good Easy parking
Stayed 2 nights in Jul 2018

2/10 Terrible

Hazman, kuala lumpur

Disliked: Staff & service, property conditions & facilities, room comfort
Need further improvement
Difficult to iron clothes as there are very limited. Outside were locked and difficult to iron clotes. Toilet facilities very poor and wardrobe was broken
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness to be improved
Cleanliness to be improved, room is not properly cleaned, with hair and dust. Flies is around the breakfast.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

2/10 Terrible

Mathiyarasu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel.
The worst hotel I have seen.. Very bad experience.. The room is more worst.. I was there only for one and half hour and m out.. Too dust and smelly.. Not worth it on ur site these kind of hotels. Wasted money on these one.. Feel very sad.. Please remove these kind of hotels from your site. Thanks you..

2/10 Terrible

SIANG, Arlington, Texas, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away, only good thing is the working AC
Stayed for one night only as my brother's house is full. Service is poor, never been greeted even at lobby or in the restaurant to eat. Breakfast time, we literally get to the table on our own and basically got our food and drinks without being greeted or approached by any wait staff who seems busy talking and we felt very unwelcome. Surface parking is convenient but would have felt safer if there are security personnel around especially at night. Location is ok, about one minute drive to downtown. Bedroom is old with ceiling stains, torn carpets, bathroom seems like stained with mold, years past update, could only get warm but not hot shower. I would definitely look for a better place to stay next time around.

10/10 Excellent

hasruzairin, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Good for family vacation due to swimming pool can use for muslim family.

8/10 Good

Sukhairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jacinta, Kuala Lumpur

Liked: Staff & service, room comfort
Value for money
Value for money especially the breakfast. Only spoiler were the complimentary coffee in the room "horrible" taste.

6/10 Okay

NORHAYATI, Perak, Malaysia

Liked: Room comfort
Overall ok.
The deluxe room was big enough and comfortable. The hotel should have enough ramp for wheel chair user. Fridge in the room was not functioning.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old building ... not clean ... very high price ...
Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Tempahan tidak menepati keadaan sebenar