1. Property is run by a holiday centre real estate office.
2. No commincation other than a receipt. Had to call the afternoon of check in as I’d received no response to messages sent through Stayz. I had no way of knowing any check in information, after hours key collection etc because I was never sent any of it! 3. She told me over the phone that we had to supply our own linen (it’s 2020 people - no one does this with apartments anymore - supply bedding And towels and charge a cleaning fee). 4. Upon late arrival we walked into the apartment and were greeted by German cockroaches running around the kitchen,
5. black hairs in the bathrooms
6. and a different bedding configuration as shown on the stayz Website (queen, 2singles and a Hard wood trundle With a thIn foam mattress instead of a queen and double bunks which honestly made much more sense and would’ve been more comfortable and spacious as there was literally no floor space left to even walk between the beds with the trundle out)
7. No hand soaps, sanitiser or shower gels/shampoos/conditioners were provided.
8. There was no pantry for food storage. 9. There was only 1 tiny rubbish bin with 1 liner, no extra liners.
10. The tv was the size of a computer monitor- tiny!
11. There was no wifi (2020 reminder again).
All in all I honestly feel like the listing needs an overhaul and update to reflect the reality for guests holidaying in this century. The cockroaches were disgusting and no doubt living in the rotting cabinet wall behind the sink - probably time to replace that??
They’ve done an average job of decorating with Kmart accessories but it’s an aged apartment. With proper management and a little investment from the owners this place Has huge potential. As for us, we wouldn’t stay again. No hard feelings just open constructive criticism for (hopefully) the betterment of future Stay-erz