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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Cleo Hotel Basuki Rahmat Surabaya, you're just a quick walk from Tunjungan Plaza. Free WiFi in public areas, free valet parking and a restaurant are available.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at The Origin, a café that serves Indonesian cuisine
  • Services include dry cleaning/laundry, a concierge and a porter
  • 15 minutes by foot from World Trade Centre and a 2-minute drive from Grand City Surabaya
  • Airport shuttle service available for a fee

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Cleo Hotel Basuki Rahmat Surabaya also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 55 guestrooms or units
  • Built in 2015
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Surabaya Pasar Turi Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Cleo Hotel Basuki Rahmat Surabaya offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LED televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Origin – This café specialises in Indonesian cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Cleo Hotel Basuki Rahmat Surabaya

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleo Business Hotel Surabaya
  • Cleo Hotel Basuki Rahmat Surabaya
  • Cleo Business Surabaya
  • Cleo Business Hotel Surabaya, Java
  • Cleo Basuki Rahmat Surabaya
  • Cleo Basuki Rahmat

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.