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The Dragon Hotel

4.0 star property

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Photo gallery for The Dragon Hotel

Front of property – evening/night
Bar (on property)
30-inch flat-screen TV with satellite channels, TV
Standard Double Room, 1 Double Bed, Accessible | Desk, laptop workspace, blackout curtains, iron/ironing board
Comfort Apartment, 1 Queen Bed | Private kitchen | Coffee/tea maker, electric kettle

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
The Kingsway, Swansea, Wales, SA1 5LS
  • National Waterfront Museum
    ‪9 min walk‬
  • Swansea Marina
    ‪11 min walk‬
  • Swansea Beach
    ‪3 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom | Hair dryer, towels, soap, shampoo

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 Double Bed

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room, 2 Single Beds

  • 15.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed

  • 25.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

  • 15.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 1 King Bed

  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 3 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Triple Room, 3 Single Beds

  • 15.00 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

The Dragon Hotel

Hotel with 2 restaurants, steps from Swansea Castle
This smoke-free hotel features 2 restaurants, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and a hairdryer. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Dragon Hotel's great location. During your stay, you're just a quick walk from Swansea Castle. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at THE DRAGON BRASSERIE, a brasserie that serves Regional cuisine
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Swansea Castle and 3 minutes on foot from Swansea Market
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

Public spaces have free WiFi. The business-friendly The Dragon Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Swansea hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.
THE DRAGON BRASSERIE – This brasserie specialises in Regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restauarnt – This restaurant specialises in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 20 metres
  • Street parking available
  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 13.95 for adults and from GBP 6.95 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 290 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 130 out of 1001 reviews
Rating 2 - Terrible. 127 out of 1001 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Diana

Stayed 2 nights in Feb 2025

6/10 Okay

John

Stayed 1 night in Feb 2025

6/10 Okay

Ethan

Travelled with partner
Liked: Staff & service, amenities
Decent value for the area. We stayed in a Family Room, the room was very spacious and kitted out with nice, modern furniture. The room is a little rough around the edges however, lots of chipped paint, the windows could do with a scrub and the bedding had a couple of small stains. Staff were friendly on check in/check out.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Although arriving early the reception was wonderful with them holding our bags until the room was ready to check into. The two wonderful women on reception made it a breeze to check in as usual. The receptionist on leaving on the other hand just glazed over our issues* with an unsympathetic sorry. *Lights in the entrance of room not working, A screeching from above every 10 minutes during the night* We usually have a lovely time here but this visit fell short
Stayed 1 night in Feb 2025

8/10 Good

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No plugs sockets by the beds in the room I stayed in, room was cold , a heater was already in the room when arrived , Bed are comfy, slept really well . Staff are friendly and helpful.
Stayed 1 night in Feb 2025

6/10 Okay

Allan

Travelled with family
Disliked: Property conditions & facilities
Lift not working, 9 quid for parking, old run down needs a refurb
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Chloe

Travelled with partner
Liked: Staff & service
Great location & its 24 hour parking so was good for a one night visit & a bit of shopping. Only thing that let it down was the room. It wasnt very tidy, there was a spoon & a receipt on the floor by the bed, the one white cup was dirty (which we didnt see until the morning of going to use it). The mirrors were stinking. It just could have looked a lot better.
Stayed 1 night in Jan 2025

10/10 Excellent

Emyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars from me

From the start warm welcome by all staff really make me at home. The room it self was spacious well presented. Great value of money
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Lawrence

Business traveller
Very central, easy to get to.
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Stayed 1 night in Jan 2025

10/10 Excellent

Padraig

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Paying for parking as a hotel guest is a joke

The only thing that annoyed me and would stop me staying here again is the fact that I as a guest of the hotel had to pay 9 pounds a day for parking in the hotel car park, I am returning to Swansea in 6 weeks but I will not be returning to the dragon hotel because of this.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Kayleigh

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elijah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Harkeerat

Stayed 1 night in Nov 2024

8/10 Good

alwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Very nice room staff helpful and friendly.
Stayed 1 night in Dec 2024

2/10 Terrible

Claire

Stayed 1 night in Dec 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is clean but double bed was two singles pushed together (different heights) and room was very cold. Generally in poor condition as well - fire plan was hanging off the back of the door!
Stayed 1 night in Dec 2024

4/10 Poor

Alan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not great

The only redeeming features of this hotel were that the bed was clean and comfortable, and the staff were lovely. The condition of the room was terrible, I did not want to walk around without something on my feet, the carpet was disgusting. The bathroom window didn’t shut properly so the bathroom was about 15 degrees colder than the room. Breakfast, whilst free, I sent it back, it was cold, dried up and just bad. The waiter knew it, he recommended a place opposite that did a good breakfast. I don’t usually complain, but I stay in around 30 hotels a year and this one was remarkable for all the wrong reasons.
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Stayed 1 night in Dec 2024

8/10 Good

Arjuna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Within walking distance to shops. The hotel is near to a couple of halal restaurants which is really great for us. Will definitely stay at this hotel when we next in Swansea.
Stayed 2 nights in Nov 2024