ibis Sydney World Square

3.5 star property

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Photo gallery for ibis Sydney World Square

Lobby sitting area
Exterior
Family Room, Multiple Beds | In-room safe, desk, blackout curtains, soundproofing
Exterior
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
382 Pitt Street, Sydney, NSW, 2000
  • World Square Shopping Centre
    ‪1 min walk‬
  • Capitol Theatre
    ‪3 min walk‬
  • Circular Quay
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

Standard Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

ibis Sydney World Square

Hotel with a fitness centre, steps from World Square Shopping Centre
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with a safe and coffee/tea makers. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of ibis Sydney World Square's great location. During your stay, you're just a quick walk from World Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at iBistro
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from World Square Shopping Centre and 3 minutes on foot from Capitol Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Sydney World Square.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

IBistro – This restaurant specialises in local and international cuisine and only serves breakfast.
IBar – On-site bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Italian, Norwegian, Russian, Spanish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 55 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 55 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

ibis Sydney World Square Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 308 out of 1004 reviews
Rating 8 - Good. 418 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Great location and friendly staff. I had to continually have my key recoded which was incredibly annoying.
Stayed 8 nights in Jan 2025

4/10 Poor

Levina, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Some of the staff are very helpful. The area is nice, downtown close to alot of things. However, in the middle of peak summer, we kept having to call the receptionist to turn down the AC. We had no control over the AC although there is a wall AC control, it is locked. And every time we left the hotel and return, we have to call each time because they kept increasing the temperature. Also the rooms are not sound proof at all! We kept hearing people walking, opening/closing their doors, going in and out of the elevator. If a neighbour in the next room cough, open the door etc. You can hear them, it is almost like there is no privacy. Aside from the location, I would not recommend to stay here
Stayed 3 nights in Jan 2025

10/10 Excellent

Aaron

Stayed 2 nights in Jan 2025

8/10 Good

martin

Liked: Cleanliness, staff & service
Close to public transport
Stayed 1 night in Jan 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to capitol theatre
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location and friendly staff. Great location for exploring Sydney!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sophia

Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

4/10 Poor

Pavel

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is an old property with aged dark rooms. Our external window faced a wall. Drinking glasses were located on a stand next to the toilet. Could not get out fast enough.
Stayed 1 night in Dec 2024

8/10 Good

Konstantin, Southbank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff, everything is clean and well-maintained. However, it's not as quiet as I had hoped - the walls and windows aren't very soundproof.
Stayed 3 nights in Dec 2024

8/10 Good

Lizza

Travelled with group
Stayed 1 night in Dec 2024

6/10 Okay

Cara

Liked: Staff & service
Located beside a BROTHEL …
Stayed 4 nights in Dec 2024

2/10 Terrible

Cara

Travelled with family
Liked: Staff & service
Ibis Sydney World Square is located next to a brothel … And there are several other brothels located with a 2 minute walk of the hotel.

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is within heart of CBD. Convenient to catch public transport or even walk to darling harbor area. Hotel staff is very nice. Good cleanliness. Breakfast option available Hotel staff acoomodated us with an early checkin after a long international flight. Overall a very nice stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Youngsyob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition. Good service
Stayed 1 night in Dec 2024

10/10 Excellent

selvakumar

Stayed 2 nights in Nov 2024

8/10 Good

Jaesun

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine as usual
Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Ordinary
Last minute booking meaning paid much than the room is worth. First annoyance was the insistence that prepaid bookings still require the presence of a physical credit card. An old fashion hotel that hasn’t joined the 21st century and the advent of digital wallets. The room was tiny with no mod-con’s. Paper thin walls mean you hear any movement from next door. Bathroom was tiny with a terrible shower. Only positive was the breakfast was pretty good. Think 2-star hotel and you won’t be disappointed.
Stayed 1 night in Dec 2024

8/10 Good

Jie

Liked: Cleanliness, staff & service
Convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Karen

Stayed 1 night in Nov 2024

4/10 Poor

Bradford

Disliked: Cleanliness, staff & service, property conditions & facilities
bathroom was filthy with prior night used damp and bodily stained towels hanging when I checked in. hair stuck to everything - floor, bathroom, shower. tv remote didnt work. check-in requested my payment upfront and was not until he snatched my phone off me to check my bank statment. not very appropriate.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient central location , tidy and clean
Stayed 1 night in Nov 2024