Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden and barbecues are on-site. Housekeeping is available on request.
Mantra Castle Hill Sydney offers 82 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Cable televisions are provided. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mantra Castle Hill Sydney. During your stay, you're just a quick walk from Norwest Business Park. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
Free WiFi
Free self-parking
Continental breakfast served daily for a fee
Amenities include a business centre, conference space and laundry facilities
On-site recreation includes a 24-hour gym
Just a 4-minute drive from Hillsong Church and a few minutes from Castle Hill Country Club
Public spaces have free WiFi. You'll find a business centre on site. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the luxury Mantra Castle Hill Sydney. Free self parking is available.
This 4.5-star Sydney hotel is smoke free.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free secured self parking on site
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 per person
Things to do
24-hour gym
TV in common areas
Family friendly
Cot (surcharge)
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Business services
Business centre
Conference space
Outdoors
Barbecue grill
Garden
Picnic area
Terrace
Accessibility
Lift
Thin carpet in room
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
IPod dock
TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Hob
Kitchen
Microwave
Toaster
Toaster oven
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
LED lighting
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 1.4 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are available for AUD 10.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately AUD 15 per person
Crib (infant bed) fee: AUD 10.0 per day
Rollaway bed fee: AUD 40.0 per night
Credit card charges are subject to a surcharge of 1.4 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Mantra Castle Hill Sydney Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is situated in a business area, so you would expect the room to cater for business travelers. Not so! Our queen room had one chair - a large cushiony armchair. Ideal for a nap.Not an ergonomic chair that would fit at the desk provided! Why would you have a room for two people but only provide one chair - and a totally unsuitable chair? We asked at reception and were told all rooms were like this. A staff member begrudgingly gave us a plastic dining room chair. Do not assume the rooms here are suitable for working on a computer.
This is a truly dreadful hotel. The reception in the carpark is akin to a parking attendants station. The lift and common area carpets are filthy. The furniture in the room is filthy. The smell was awful. A flimsy internal door separated the room i was in from the neighbour. It was a very uncomfortable experience.
On a bright note, the bed and bathroom were clean. So, if you're cost conscious and don't mind a bit if grime, coupled with an off-putting layout and stench, this may be the hotel for you.
Prehaps it was just me, but there won't be a next time.
This property is in the industrial area of Castle Hill and is not bad for the price. If you need to be in this area this property is Ok but there are better places nearby but more expensive.
We had a studio queen and it was a good size. No lounge and the TV is up high on the wall. I really don't know why they put them so high these days.
The smoke doctors flashed all night and we could't get the aircon to work.
The parking is free and normally secure but one of the doors was broken so it wasn't closed all night.
You can hear cars driving around but that is to be expected due to its position. Overall it is fine if you get a good rate.
Sub par on cleanliness. Hair dryer had no switch, shower had leaks and quite a bit of mould, whole room and level smelled of stale food cooking.
Not the worst, and not terrible. But wouldn’t repeat.
On my first night. I got scared late at night and felt ashamed seeking help, my fear overtook my feelings and I seemed helped.
Your staff (Joana) validated my feelings, provided unconditional support and reassurance.
I am forever grateful
Thank you all
Halima
Stayed 3 nights in Nov 2024
6/10 Okay
Ray
Travelled with partner
3 Dec 2024
More efficient house keeping.
Controls on Air conditioning need to work.
Liked self contained kitchen.
Bathroom water on floor from shower,had to use towels to control .
Ground landscape needs attention.
Ray
Stayed 2 nights in Nov 2024
6/10 Okay
Jennifer
28 Nov 2024
Disliked: Property conditions & facilities
Old & tired. In an industrial estate with no facilities.
Jennifer
Stayed 1 night in Nov 2024
6/10 Okay
Ian
Travelled with partner
26 Nov 2024
Not good value for money. Industrial location and no dining.
Ian
Stayed 2 nights in Nov 2024
6/10 Okay
Belinda
Travelled with partner
22 Nov 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Cleanliness and maintenance on this property has significantly deteriorated, however staff were pleasant and friendly.
After reading other reviews I was considering cancelling, thankfully I did not. We travelled to Sydney for medical reasons and Mantra was the place to stay for us, we had a two bedroom, two bath ensuite unit and was very pleased with the quiet, comfort and conveniences the Mantra offered, beds were comfortable, the unit was clean and the toiletries supplied were of a high quality. The staff were very friendly and helpful, the unit had every convenience we would want at a very affordable price. I would definitely stay again.
I appreciated fresh towels on the second day of our stay.
Parking was difficult, as access to the underground car-park was unavailable due to the height of out vehicle (>2m). We had to park in the car parks allocated to adjacent businesses.
Rooms are dirty, keys don’t work in the doors when you leave and come back. When you walk in through the carpark you can see all of the dirty laundry just sitting in piles, the foyer area is dirty with mess in all rooms visible. I won’t be returning
DO NOT BOOK HERE - absolutely FILTHY and DISGUSTING. Black mould covered the bathroom, marks and stains on every surface, damp and musty, cockroaches in the dirty hallway, everything looks as if it hasn’t been cleaned in a long time. P
POOR STANDARDS AND HYGIENE!
the receptionist was excellent she couldn't help us enough
she said to us if we need any thing at all just ring . your lucky to have this person working for you. Robert bell
This motel was very convenient for us, it served our purpose well. But it can be hard to find away among industrial sheds. The room was comfortable except for trouble with the air conditioner.