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Novotel Sydney City Centre

4.0 star property

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Photo gallery for Novotel Sydney City Centre

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Reception
Superior Room, 1 King Bed | In-room safe, laptop workspace, blackout curtains, iron/ironing board
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
York Street, 7-9, Sydney, NSW, 2000
  • Circular Quay
    ‪13 min walk‬
  • Sydney Harbour Bridge
    ‪17 min walk‬
  • Sydney Opera House
    ‪19 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Twin Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Executive Twin Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Sydney City Centre

Hotel with a 24-hour front desk, a quick walk to King Street Wharf
A restaurant, a snack bar/deli and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Novotel Sydney City Centre offers 283 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. 40-inch Smart televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Novotel Sydney City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Pitt Street Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of King Street Wharf and Queen Victoria Building
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Novotel Sydney City Centre also features concierge services, express check-in, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Novotel Sydney City Centre was completed in November 2023.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Novotel Sydney City Centre has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 70 per day)
  • Secured, covered parking on site (AUD 50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • Free cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Late-night room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 36 per person
  • Covered self-parking fee: AUD 50 per day
  • Nearby parking fee: AUD 70 per day (328 ft away)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is available for up to 500 MB of data per 24 hours, per room. Additional data is available for a surcharge.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Travelodge Wynyard
Travelodge Wynyard Hotel
Travelodge Wynyard Hotel Sydney
Travelodge Wynyard Sydney
Wynyard Travelodge
Travel Lodge Wynyard
Travelodge Wynyard Sydney Hotel Sydney
Travelodge Hotel Wynyard
Travelodge Sydney Wynyard

Novotel Sydney City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 306 reviews
Rating 8 - Good. 87 out of 306 reviews
Rating 6 - Okay. 34 out of 306 reviews
Rating 4 - Poor. 12 out of 306 reviews
Rating 2 - Terrible. 13 out of 306 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
Slow checkin. Auto checkin machine at reception is compulsory and then you get to checkin again with a real person. We were lucky enough to get the trainee after the couple before us was served by an experienced employee. No pool! Small rooms. Our room has an internal licked door to the ine next door and we could hear everything as they had many people yelling.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Suited us as close to the harbour and the Rocks.
Stayed 1 night in Dec 2024

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sasoon

Stayed 2 nights in Dec 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service and warm welcome from the concierge was a standout
Stayed 1 night in Nov 2024

8/10 Good

Kpfis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
침대가 편합니다.
Stayed 2 nights in Nov 2024

8/10 Good

Kpfis

Stayed 3 nights in Nov 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There for work.. the hotel is good and in a good location. The customer service is good but not great.. only minor complaint, but very minor
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely refurbished rooms
Our stay was good. Newly refurbished rooms look very nice. The bed and bedding is very comfortable. Our only complaint is that We find that all the synthetic cotton mix/polyester bedding is quite hot to sleep in. The shower is very good, but the half glass on the cubicle means water goes out onto the bathroom floor! You have to wonder if whoever designs these bathrooms ever actually uses them! You have to be very tall to reach the hooks on the back of the bathroom door! We did not like the “self Check in”. The receptionists have to help most people to “check in & out” on these “self serve” kiosks anyway. A very good breakfast. A little disappointing that after ordering Gluten Free Eggs & Toast, I had to ask 3 times to finally receive my meal. I am medically diagnosed Coeliac. The hotel is very conveniently located to Circular Quay and the Opera House. We would stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Carlos Augusto, Highland Park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for Business trip
Stayed 1 night in Aug 2024

8/10 Good

Carlos, Highland Park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay for a work trip
Stayed 2 nights in Nov 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Overall no issues
Stayed 3 nights in Nov 2024

6/10 Okay

Dev

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Desk and chair was missing from the room making doing work extremely challenging
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walking distance to Circular Quay, mall and Rocks Market, also Darling Harbour by the sounds of it. Right beside Wynyard station.
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing. Changes and not for the better.
Was self check screens which you have to type all the info in on a screen with app type keyboard. Really dislike those as it’s very impersonal and you can’t talk to them about the room you want, eg quiet. You pay all that money and they want you to do all the work for them. Rooms had been refurbed, but aircon was very noisy. Had to turn it off overnight. Probably won’t use this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Stayed 2 nights in Oct 2024

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Susan

Travelled with group
Liked: Staff & service
The location is fantastic for transport and walking to most attractions is easy. The overall service level we received was not quite up to standard ie. the room was not vacuumed, towels often taken but not replaced, cups/glasses not cleaned and no facility to clean in room, the lack of soundproofing to the adjoining room, extremely noisy air conditioning unit that had a mind of its own and would increase circulating on a random basis. Overall the feeling is the place is in need of some upkeep and maintenance.
Stayed 6 nights in Oct 2024

10/10 Excellent

Christina, Klamath Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected, very modern and updated, nice furnishings, clean and comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Ravneet Ravishek

Stayed 2 nights in Oct 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024