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Novotel Sydney on Darling Harbour

4.5 star property

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Photo gallery for Novotel Sydney on Darling Harbour

Lobby
Executive Double Room, 2 Double Beds, Harbour View | In-room safe, desk, blackout curtains, soundproofing
Gym
Outdoor pool, open 6:30 AM to 9:30 PM, pool loungers
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available

Explore the area

Map
100 Murray Street, Sydney, NSW, 2009
  • Star Casino
    ‪8 min walk‬
  • International Convention Centre Sydney
    ‪8 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 2 Double Beds, Harbour View

In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 2 Double Beds, Harbour View

  • Harbour view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Harbour View

Executive Double Room, 2 Double Beds, Harbour View | In-room safe, desk, blackout curtains, soundproofing

Executive Double Room, 2 Double Beds, Harbour View

  • Harbour view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Harbour View

Executive Room, 1 Queen Bed, Harbour View | Water view

Executive Room, 1 Queen Bed, Harbour View

  • Harbour view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, View (Skyline View)

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, 2 Double Beds, View (Skyline View)

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, View (Skyline View)

Deluxe Room, 1 Queen Bed (Skyline View) | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed, View (Skyline View)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Sydney on Darling Harbour

Luxury hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and an outdoor tennis court are on-site. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with a safe and free newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the breakfast at Novotel Sydney on Darling Harbour. During your stay, you're just a quick walk from Star Casino. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Star Casino and International Convention Centre Sydney
Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Ternary – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 39 for adults and from AUD 17 for children
  • Covered self-parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1114 reviews
Rating 8 - Good. 347 out of 1114 reviews
Rating 6 - Okay. 143 out of 1114 reviews
Rating 4 - Poor. 58 out of 1114 reviews
Rating 2 - Terrible. 30 out of 1114 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

daemyung

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 6 nights in Jan 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful Hotel

This is our 2nd.. stay at the Novotel Syd. Darling Harbour, and after the 1st. time, I thought it couldn't get any better, but it did. When we arrived in our taxi w e were met by a very friendly staff member to load our luggage onto a trolley to take into the Hotel for us. As I had Checked-in online before we left home, all I had to do was go to the Reception Desk, pick up the Room Key for the room already allocated and from then on everything was carried at with efficiency and friendliness. It was like a home from home atmosphere. I would recommend this Hotel to anyone wanting cleanliness, a comfortable room and friendly staff.
Stayed 1 night in Jan 2025

6/10 Okay

Yu

Disliked: Amenities
I booked queen deluxe room and the first impression of going into the room was “what! The bathroom was with accessible chair and toilet was all bubble up to the seat. I couldn’t sit and use toilet. The room was too dim to look around where my things were, the amenities were too limited to stay. The room atmosphere was really awful I can only use bed in that room. I was surprised how come I book a room like this when paying the same rate as other hotels. I didn’t request for such an accessible room. I requested to change the room and finally got a room with normal hotel vibe room. The reception staff who checked me in or who allocated that room needs to be mindfully working.
Stayed 2 nights in Jan 2025

6/10 Okay

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Ruchi

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Fantastic location, perfect for families. Large, well appointed and clean rooms.
Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Great Location. Loved the stay and came back again to stay here before leaving Sydney
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Novotel Darling Harbour was operating well and a great choice for myself and kids to have a few days exploring Sydney. Great location, easy parking, good dining options and friendly staff willing to make our stay enjoyable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position of the property is great for getting around Sydney The staff were all helpful and friendly. It was no trouble to leave our bags withe concierge while we did more sight seeing on our last day. To be honest, nothing seemed too much trouble for any staff...Great service!
Stayed 2 nights in Jan 2025

8/10 Good

Gemma

Location!
Stayed 3 nights in Jan 2025

6/10 Okay

Riz

Disliked: Property conditions & facilities
Property is quite outdated
Stayed 2 nights in Jan 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok, but as a family of 4 booking, there was only 1 chair to share & 2cups for hot drinks. The Room Attendants left our door open/unlocked two days in a row, which was very concerning considering our belongings were inside while we were out & about! We enjoyed our stay other than these few things
Stayed 4 nights in Jan 2025

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean, spacious.
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely stay. The staff were fantastic, particularly Alice from the front desk. She went above and beyond to make our stay memorable.
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Travelled with partner
Service
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew, SIngapore

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Close to CBD and public transport and restaurants.
Stayed 8 nights in Jan 2025

8/10 Good

Matt

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
There's a lot to like about this property. I appreciated the location, the complimentary bar vouchers upon arrival and the room was a great size too - but there were some shortcomings. The design of the building means if your room is close to the atrium, the noice from the lobby and bar area is quite substantial, there were a few stray hairs left in the bathroom which is a bit ick and getting to the hotel from the Darling Harbour side isn't straightforward. Overall, we enjoyed out stay.
Stayed 2 nights in Jan 2025

8/10 Good

Helena

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Gerry

Travelled with partner
Liked: Cleanliness, amenities
Rooms were ok need more lifts we waited almost 10mins every time we needed a lift
Stayed 4 nights in Jan 2025

8/10 Good

Sally

Travelled with family
Liked: Staff & service, amenities
Staff were friendly and helpful. Rooms were tired and dated. Bed was comfy though.
Stayed 2 nights in Jan 2025

8/10 Good

Harry

Liked: Cleanliness, property conditions & facilities

6/10 Okay

William

Travelled with partner
Very busy. School holidays. Close to light rail. No movie channels. Rooms ok
Stayed 5 nights in Jan 2025