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W Sydney

5.0 star property

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Photo gallery for W Sydney

Exterior
Fabulous Room, 1 King Bed, City View | City view
E Wow Suite, 1 Bedroom, Harbour View | Bar (on property) | 4 bars/lounges, poolside bar
Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
31 Wheat Road, Sydney, NSW, 2000
  • Circular Quay
    ‪4 min drive‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney Harbour Bridge
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

View all photos for Marvelous Suite, 1 Bedroom, Non Smoking

Marvelous Suite, 1 Bedroom, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Marvelous Suite, 1 Bedroom, Non Smoking

  • 69 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View | Water view

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

  • 35 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Wow Suite, 1 Bedroom, Non Smoking, Harbor View

Wow Suite, 1 Bedroom, Non Smoking, Harbor View | Bar (on property) | 4 bars/lounges, poolside bar

Wow Suite, 1 Bedroom, Non Smoking, Harbor View

  • 112 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Non Smoking, City View

Wonderful Room, 1 King Bed, Non Smoking, City View | City view

Wonderful Room, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 1 Bedroom Studio, 1 King Bed, City View

  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 2 Bedroom Studio, 2 King Beds, City View

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View | Lounge | 4 bars/lounges, poolside bar

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • 75 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Studio, 1 King Bed, Non Smoking

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Studio, 1 King Bed, Non Smoking

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Studio, 1 King Bed, Non Smoking

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking, Harbour View

Spectacular Room, Room, 1 King Bed, Non Smoking, Harbour View | Premium bedding, down duvets, pillow-top beds, minibar

Spectacular Room, Room, 1 King Bed, Non Smoking, Harbour View

  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View | Living area | LED TV

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

  • 168 sq m
  • Harbour view
  • Sleeps 6
  • 3 King Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 1 Bedroom Studio, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View | Premium bedding, down duvets, pillow-top beds, minibar

Fabulous Room, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for E Wow Suite, 1 Bedroom, Harbour View

E Wow Suite, 1 Bedroom, Harbour View | Living room | LED TV

E Wow Suite, 1 Bedroom, Harbour View

  • 202 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, down duvets, pillow-top beds, minibar

Fantastic Suite, 1 Bedroom, Non Smoking, City View

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Wonderful Room, 2 Double Beds, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

4 bars/lounges, poolside bar

Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • 44 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Double Bed, Non Smoking, Harbour View

4 bars/lounges, poolside bar

Studio, 1 Double Bed, Non Smoking, Harbour View

  • 76 sq m
  • Harbour view
  • Sleeps 4
  • 1 Double Bed

View all photos for Wonderful Room, 1 King, City View

Premium bedding, down duvets, pillow-top beds, minibar

Wonderful Room, 1 King, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 2 Bedroom Studio, 1 King & 1 Queen, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 1 King & 1 Queen, City View

  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Fabulous Room, 1 King, City View

Premium bedding, down duvets, pillow-top beds, minibar

Fabulous Room, 1 King, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Double, City View

Premium bedding, down duvets, pillow-top beds, minibar

Wonderful Room, 2 Double, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Wow 1 Bedroom 1 King Suite, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Wow 1 Bedroom 1 King Suite, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Double, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Spectacular Room, 2 Double, Darling Harbour View

  • Sleeps 2
  • 2 Double Beds

View all photos for Oasis 1 Bedroom Studio, 1 King, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 1 Bedroom Studio, 1 King, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 1 Bedroom Studio, 1 King, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 1 Bedroom Studio, 1 King, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 1 Bedroom Studio, 1 King, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 1 Bedroom Studio, 1 King, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 1 Bedroom Studio, 1 King, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 1 Bedroom Studio, 1 King, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 2 Bedroom Studio, 2 King, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 2 King, Darling Harbour View

  • Sleeps 4
  • 2 King Beds

View all photos for Fantastic 1 Bedroom 1 King Suite,  City View

Premium bedding, down duvets, pillow-top beds, minibar

Fantastic 1 Bedroom 1 King Suite,  City View

  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 2 Bedroom Studio, 2 King, City View

  • Sleeps 4
  • 2 King Beds

View all photos for Oasis 2 Bedroom Studio, 2 King, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 2 King, City View

  • Sleeps 4
  • 2 King Beds

View all photos for Extreme Wow 1 Bedroom 1 King Suite, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Extreme Wow 1 Bedroom 1 King Suite, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Mega 3 Bedroom Studio, 3 King, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Mega 3 Bedroom Studio, 3 King, Darling Harbour View

  • Sleeps 6
  • 3 King Beds

View all photos for Marvelous 1 Bedroom 1 King Suite, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Marvelous 1 Bedroom 1 King Suite, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 2 Bedroom Studio, 2 King, Darling Harbour View

  • Sleeps 4
  • 2 King Beds

View all photos for Spectacular Room, 1 King, Darling Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Spectacular Room, 1 King, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 6 AM to 9 PM, pool loungers

Sofitel Sydney Darling Harbour

  • Pool
  • Spa
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  • Restaurant
4.4 out of 5, Excellent, (1003)
The price is CHF 252
for 1 room
includes taxes & fees
19 Apr - 20 Apr
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About this property

W Sydney

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 4 bars/lounges and a 24-hour fitness centre are on-site. Housekeeping is available on request.
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

W Sydney's great location gets high marks from our customers. During your stay, you're just a quick walk from SEA LIFE Sydney Aquarium. Features include free WiFi in public areas, plus 3 restaurants and 4 bars.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 3 restaurants, 2 coffee shops/cafes, a poolside bar and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of QVB and King Street Wharf
W Sydney offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 14079 square feet (1308 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury W Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Level 3 Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rooftop Restaurant – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 55 for adults and from AUD 28 for children
  • Valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the outdoor Swimming Pool WET Deck on Sundays.

We should mention

  • Pool access available from 6:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 315 out of 482 reviews
Rating 8 - Good. 83 out of 482 reviews
Rating 6 - Okay. 47 out of 482 reviews
Rating 4 - Poor. 17 out of 482 reviews
Rating 2 - Terrible. 20 out of 482 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caelum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, will come again
Stayed 1 night in Jan 2025

10/10 Excellent

Lydie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, customer service was outstanding. Very friendly staff, We had a wonderful stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel by far more than 4 seasons in Sydney. Stayed at both. This hotel is brand new (1y old ). Amazing view. Super cool design. Great food. Super fantastic area to stay near for walking and dining. The only complain we have is form pillows and lights from electric devices was hard to make room pitch dark. But we would stay here again for sure !
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for a 5-star hotel bags should have been taken to room by staff. Website needs to include valet parking as an option.
Stayed 1 night in Jan 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Garth

Stayed 3 nights in Dec 2024

8/10 Good

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2025

2/10 Terrible

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
You damaged our car in valet
Stayed 1 night in Jan 2025

10/10 Excellent

Karan

Stayed 3 nights in Sep 2024

10/10 Excellent

James Son Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay for the view! It’s worth it
Stayed 2 nights in Dec 2024

10/10 Excellent

Minling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to everything you need. Highly recommended will stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2024

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and environment
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Oday

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

6/10 Okay

DongHyeok

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good overall, except the guest services
It was good overall, but guest services do not truly meet the expected level. The quality of room cleaning is quite inconsistent—sometimes they miss certain areas, forget requests made over the phone, provide the same service multiple times, and once even left their mops in my room. I was also inconvenienced by the long waiting time at the front desk in the lobby.
Stayed 12 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Room was beautiful. Amenities were so well thought out. Room service quite expensive. Roof top pool wonderful. Such a beautiful hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Clare

Stayed 3 nights in Dec 2024

10/10 Excellent

anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply. Amazing. Pool area could be larger, as well as lobby bar. Also expected the bar to not close so early.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesse

Travelled with partner
The room and view was awesome staff were amazing everything was looked after from start to finish totally pampered
Stayed 1 night in Dec 2024

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Katrina

Travelled with partner
Liked: Amenities, property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024