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Cresthill Suites Syracuse

3.0 star property

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Photo gallery for Cresthill Suites Syracuse

Free daily buffet breakfast
Seasonal outdoor pool
Free self-parking
Front of property
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6410 New Venture Gear Dr, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪2 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Bedroom (1 King Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Bedroom (1 King Bed)

8.6 out of 10
Excellent
(27 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Queen Beds

8.2 out of 10
Very good
(29 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (King & 2 Queen Beds )

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (King & 2 Queen Beds )

7.6 out of 10
Good
(27 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free WiFi

Basic Suite, 1 Bedroom

8.0 out of 10
Very good
(93 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

8.4 out of 10
Very good
(6 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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includes taxes & fees
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About this property

Cresthill Suites Syracuse

Hotel with free breakfast, near Brooklawn Golf Course
Along with a fitness centre, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Cresthill Suites Syracuse offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Cresthill Suites Syracuse. During your stay, you'll be close to Brooklawn Golf Course. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Brooklawn Golf Course and 6 minutes from Le Moyne College
  • Pets welcome for a fee (restrictions apply)
Cresthill Suites Syracuse offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Cresthill Suites Syracuse also features barbecue grills, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star East Syracuse hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cresthill
Cresthill Suites
Cresthill Suites Condo
Cresthill Suites Condo Syracuse
Cresthill Suites Syracuse
Cresthill Syracuse
Syracuse Cresthill Suites
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Suites Syracuse Hotel
Cresthill Suites Hotel
Cresthill Suites Syracuse Hotel
Cresthill Suites Syracuse East Syracuse
Cresthill Suites Syracuse Hotel East Syracuse

Cresthill Suites Syracuse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1157 reviews
Rating 8 - Good. 293 out of 1157 reviews
Rating 6 - Okay. 198 out of 1157 reviews
Rating 4 - Poor. 102 out of 1157 reviews
Rating 2 - Terrible. 84 out of 1157 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff is the best part of this hotel. Lobby is bright and updated. The rooms need to catch up. They are outdated and musty.
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth, Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but the sofa bed was old with stains. Hardwood floors were swept but needed to be washed. The breakfast was great. Coffee always available and pretty good. Front desk service was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Laniece

Stayed 1 night in Sep 2025

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff, rooms are dirty and stale
Stayed 1 night in Sep 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Most of the staff was great! Especially my friend Diamond. She went above and beyond. Unfortunately, the laundry room could use some cleaning and my requests for service went unanswered for 3 days. I think it was just a mistake, but they could really do a bit better with that. There is not much around the area, but this is a much safer property than a few of the others in the area.
Stayed 5 nights in Sep 2025

8/10 Good

marguerite, N. Ft. Myers

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a number of times. This time the property looks a little shabby around the edges. We didn’t have a fresh roll of toilet paper when we arrived and I had to hunt for one. And there was only one on the closet shelf. There were some stains on the couch. When I tried to turn up the heat, none of the lights on the air conditioner worked. When I use the telephone in the room to call down, I got no answer on the phone, but the desk said they received a call and kept saying hello hello. I could not hear anything. The desk receptionist came up to show me how to start the air conditioner. It finally went on when she put it all the way up to max heat. I adjusted it after that.But the room was clean and comfortable. We probably will not stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was absolutely wonderful, especially diamond. She went above and beyond to help me. The laundry room unfortunately, was very dirty.And needs some attention. The kitchen amenities in my room were not terrific, but doable. There was ample parking, and I felt very safe. I would recommend this hotel If you are staying in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Yanet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute, comfortable and very convenient coffee and fruits 24/7
Stayed 3 nights in Aug 2025

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Jana, Decatur

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The front office person was new and not sure how yo check us into the room, received keys then we had people opening or door to the room because were checked into a-different room than one given. Startled us to say the least
Stayed 1 night in Sep 2025

10/10 Excellent

Naomi

Stayed 3 nights in Aug 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and very helpful especially the young man working the counter, very personable
Stayed 1 night in Sep 2025

8/10 Good

Atlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2025

8/10 Good

Owen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Generally good with a few minor issues

Not enough plates or bowls in kitchen but otherwise well equipped. Full size fridge with freezer was nice. TV's are not smart TV's and don't have access to Youtube, Netflix or Amaozn prime and also don't wotj with mirroring/casting the content from your phone. Disappointing. Kind bed was wotrn out on side closes to bathroom where I usually sleep. I used other side of bed but if staying with two people this would be an issue for me. Otherwise - good value for the money.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sara

Stayed 2 nights in Aug 2025

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
The building is tired. We stayed in two different rooms while on this trip. The smaller king suite was better but lights were malfunctioning and the living room furniture was worn terribly. Great bed, nice kitchen. The breakfast got limited as the holiday weekend threw off their supplies. The staff did their best. The housekeeping was short staffed throughout our time here
Stayed 3 nights in Aug 2025

4/10 Poor

Alissa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Overall the property is nice and the food is typical hotel quality food, not outstanding but not terrible. The pool was clean and ready to be used, but the clean towel supply was non exsistent. The first room we were given was absolutely filthy. There was balls of short black curly hair all over the floor in the livingroom, the stove had charred old food on and under burners, the backplash was covered in dried dripping grease, visible layers of dirt on the windowsills, etc. The second room we were given was definitely cleaner and smelled cleaner. However, there was no shampoo in the shampoo bottle and we had two towels for 4 people. No, we didnt bother asking for anymore because when we called about the shampoo we were told to come down and get some. We just went to
Stayed 3 nights in Aug 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Roberta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was just okay. The couch was dirty, the bedspreads had stains on them. In general, the room and the hotel overall didn't feel clean. They need to pay closer attention when cleaning! I wouldn't stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

Nadia

Travelled with family
Stayed 1 night in Aug 2025

6/10 Okay

James

Travelled with family, Travelled with partner
It has been some time since a thorough refresh has been done on the rooms. The breakfast was great each morning. It is priced fairly but it is understaffed right now in housekeeping.
Stayed 3 nights in Aug 2025

6/10 Okay

Jill

Travelled with partner
The breakfast was the worst we'd ever had. How can bacon and sausage be tasteless? Why are eggs salty? And this was not just one day. No food options for people with any dietary restrictions - at all. Lowfat yogurt, more fresh fruit, something. All around us were saying the same thing - could have gotten better for less elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Carl

Stayed 3 nights in Aug 2025