This property was recently updated, and I must say, they did a fantastic job! Everything was spotless, and the hotel felt completely safe. There were cameras everywhere, and the place was well-lit, almost like Fort Knox.
However, when we arrived, our room was uncomfortably hot at 81 degrees—which is unbearable for Florida! I called the front desk, and they were helpful, promptly sending two people to address the issue. Unfortunately, the problem wasn’t resolved; the AC was extremely loud because only the fan blower was running, not the cooling system. When I asked to change rooms, I was told to give it time to cool down. We stayed the night in the same room, only to wake up sweating!
The next morning, I called the front desk again, insisting on a room change, as I couldn’t spend another night in those conditions. Another technician was sent, but I declined their help this time and demanded a new room. After waiting a while, I went to the front desk, where a young lady listened to my concerns and immediately switched my room. I only wish the staff member I spoke to the previous day had done the same.
Aside from this hiccup, the stay was wonderful! The rooms, including the sofa bed, were very nice and impeccably clean. Despite the initial issue, I would definitely stay here again!