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The Tsubaki Tower

4.5 star property

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Photo gallery for The Tsubaki Tower

Outdoor pool, pool umbrellas
Poolside bar
Camellia Room | Free minibar items, in-room safe, desk, blackout curtains
Balcony view
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Bar
  • Parking included

Explore the area

Map
241 Gun Beach Rd, Tamuning, GU, 96913
  • Mandara Spa at Hotel Nikko Guam
    ‪1 min walk‬
  • Beng Teng Spa - Guam
    ‪1 min walk‬
  • Gun Beach
    ‪2 min walk‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪11 min drive‬

Room options

View all photos for Camellia Club Room with Club Lounge Access

Free minibar items, in-room safe, desk, blackout curtains

Camellia Club Room with Club Lounge Access

  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Camellia Junior Suite with Club Lounge Access

Camellia Junior Suite with Club Lounge Access | Free minibar items, in-room safe, desk, blackout curtains

Camellia Junior Suite with Club Lounge Access

  • 57 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Camellia Suite with Club Lounge Access

Camellia Suite with Club Lounge Access | Free minibar items, in-room safe, desk, blackout curtains

Camellia Suite with Club Lounge Access

  • 90 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Camellia Room

Free minibar items, in-room safe, desk, blackout curtains

Camellia Room

  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for GOGO! GUAM X Japanese Only USD $60 coupon - Camellia Club Room with Club Lounge Access

Free minibar items, in-room safe, desk, blackout curtains

GOGO! GUAM X Japanese Only USD $60 coupon - Camellia Club Room with Club Lounge Access

  • Sleeps 5
  • 2 Double Beds

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About this property

The Tsubaki Tower

Luxury hotel with 5 restaurants and full-service spa
This smoke-free hotel features 5 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
The Tsubaki Tower offers 340 air-conditioned accommodations with minibars (stocked with some free items) and minibars. This accommodation offers separate sitting areas. 65-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Tsubaki Tower. During your stay, you're just a quick walk from Mandara Spa at Hotel Nikko Guam. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Mandara Spa at Hotel Nikko Guam and Fai Fai Beach
  • Free beach shuttle service
The Tsubaki Tower offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, spa services, and concierge services are also featured at the luxury The Tsubaki Tower. Self parking is free.

This 4.5-star Tamuning hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Tsubaki Tower has 5 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 40 for adults and USD 26 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 70.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 26 for children
  • Rollaway bed fee: USD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Tsubaki Tower Hotel
The Tsubaki Tower Tamuning
The Tsubaki Tower Hotel Tamuning

The Tsubaki Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 918 out of 1192 reviews
Rating 8 - Good. 186 out of 1192 reviews
Rating 6 - Okay. 42 out of 1192 reviews
Rating 4 - Poor. 26 out of 1192 reviews
Rating 2 - Terrible. 20 out of 1192 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chia Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay at The Tsubaki Tower. Club room was fantastic and JoJo there provided outstanding service.
Stayed 3 nights in Nov 2024

10/10 Excellent

YOON KI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

mieko

Stayed 2 nights in Nov 2024

10/10 Excellent

jeamoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

SUNGSOO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Katie

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
サービスが残念
今回は特に目的もなかったのですが、ホテルでゆっくり過ごせればと思いクラブラウンジアクセス付きのお部屋を予約させて頂きました。クラブラウンジ自体は他のホテル様と内容はあまり変化はございませんでした。ただ、チェックインの際にサービス内容のアナウンスはほとんどなかったかと思います。食事も一度ホテル内でビュッフェ形式の夕食を予約させて頂きました。レストランは座席も多く、種類も多かったのですが正直、味は.,..でした。全ての物を頂いた訳ではございませんが、特にラーメン、うどんは出さない方が良いと思います。 翌朝の朝食もやはり想像していた通りでした。 ２日目の夜は隣接していたニッコーホテル様の和食を頂きましたが、お会計の際にスタッフの方から宿泊先を聞かれてツバキタワー様のお名前を出したところ、15%引きのサービスをしていただきました。（この情報もチェックインの際にはお聞きしておりませんでした。） チェックアウトが12時で、我々の空港への出発が14時30分の為、2時間半をラウンジ内で過ごせるかと思いましたが、ロビーのソファで待機をホテルのスタッフから指示されたため、少し残念に思いました。他のホテル様でこの様な事を言われたことがなかったので。今回はたまたま前回グアムに訪問した際に毎月グアムに行かれている方と知り合いその方の定宿がツバキタワー様の様でとても素晴らしいホテル様と伺い今回お世話になったのですが、とても残念でした。
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

HIROYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

JIMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

KUNIHARU

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

sujung

Stayed 3 nights in Oct 2024

10/10 Excellent

Soyoung

Stayed 4 nights in Oct 2024

10/10 Excellent

Sunghoon

Stayed 1 night in Oct 2024

10/10 Excellent

JIAE

Stayed 2 nights in Jul 2024

4/10 Poor

Jiyoung

Disliked: Amenities
very slow service
Stayed 2 nights in Sep 2024

10/10 Excellent

Yae Seul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

EUGENE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Taehong

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not lenient on cancellation/change policy. Not professional staffs
Stayed 1 night in Sep 2024

10/10 Excellent

EUNJONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

JUNGEUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

sung-don

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
무난한 호텔
공항에서 20분. 시내까지 3분(택시 10~12불). 수영장무난, 헬스장 별로. 조식 쏘쏘. 그냥 그래요! 아~ 정전으로 삼십분간 고립된적 있음. 대처는 없고 그 외 조치 없었음. 호텔 자체는 무난하나 위기대응시 불친절로 좋은기억이 무색해짐. 다른데 가세요 가성비 별로임
Stayed 2 nights in Sep 2024

10/10 Excellent

Gautam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved having access to the 26th floor lounge for tea time and cocktail time (which doubled as dinner time TBH). The staff were always so nice and took great care of us everyday. The infinity pool was really nice too. Breakfast in the morning had a VAST array of options and was delicious.
Stayed 4 nights in Sep 2024