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City Express by Marriott Tijuana Otay

3.0 star property

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Photo gallery for City Express by Marriott Tijuana Otay

Lobby lounge
Lobby lounge
Free daily continental breakfast
Property amenity
Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Autonomous University of Baja California
    ‪4 min walk‬
  • Alameda Otay
    ‪8 min walk‬
  • U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed with Sofa bed

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

City Express by Marriott Tijuana Otay

Hotel with free breakfast, a quick walk to Autonomous University of Baja California
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and concierge services are on-site.
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Tijuana Otay. During your stay, you're just a quick walk from Autonomous University of Baja California. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Autonomous University of Baja California and 8 minutes on foot from Alameda Otay
  • Free local-area, cruise terminal and shopping centre shuttle service
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. An area shuttle within 10 kilometres and A cruise ship terminal shuttle are free. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott Tijuana Otay. Self parking is free.

This 3-star Tijuana hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Area shuttle
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 477 out of 1091 reviews
Rating 8 - Good. 264 out of 1091 reviews
Rating 6 - Okay. 141 out of 1091 reviews
Rating 4 - Poor. 70 out of 1091 reviews
Rating 2 - Terrible. 139 out of 1091 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jorge c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

8/10 Good

Hermilo

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room is dirty and smells very bad.
Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Romaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin javier

Stayed 1 night in Dec 2024

10/10 Excellent

Marco, seaside

Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very kind
Stayed 1 night in Nov 2024

4/10 Poor

Adriana, Canby

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don't have towels in the room, I called front desk but never took the towels to my room. Bad service.
Stayed 1 night in Nov 2024

10/10 Excellent

Guillermo

Stayed 1 night in Nov 2024

6/10 Okay

ALMA PATRICIA

Travelled with family
Mala experiencia
No teníamos toallas en la habitación. Las pedimos, no las llevaron y tuvimos que ir por ellas a recepción, pero no nos dieron toallas de mano ni toalla tapete. La regadera estaba tapada. La tapa del lavabo estaba quebrada. Almohadas muy pequeñas y maltrechas Un caos en el desayuno por falta de personal y de una adecuada organización. Apenas una mini botella de agua para dos personas. Ruidos durante la noche y desde muy temprano. La tv estaba mal colocada (chueca). Pésimo servicio!! Y nosotros somos clientes frecuentes.
Stayed 1 night in Nov 2024

10/10 Excellent

omar

Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities
Sewage smell was bad in the room bathroom but other than that, it was ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spacious rooms and very clean.
Stayed 1 night in Aug 2024

8/10 Good

Maria, Hesperia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled to Tijuana for a family event, so I knew I was going to returned late to hotel, it was nice to find parking space and feel safe in the parking lot and hotel.
Stayed 1 night in Nov 2024

8/10 Good

ROBERTO

Stayed 1 night in Oct 2024

10/10 Excellent

NORMA ESTELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

JOSE

Stayed 3 nights in Oct 2024

10/10 Excellent

Abraham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We were able to hear every time someone would turn on their shower and flush the toilet
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building
Stayed 1 night in Oct 2024