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Crowne Plaza Panama Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Panama Airport by IHG

Outdoor pool, pool umbrellas, pool loungers
Exterior
In-room safe, desk, blackout curtains, soundproofing
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Metromall Panama
    ‪9 min drive‬
  • Los Pueblos Commercial Center
    ‪9 min drive‬
  • Panama Viejo
    ‪12 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪6 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Pool View

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Crowne Plaza Panama Airport by IHG

Family-friendly hotel with free airport shuttle and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and 24-hour room service.
Crowne Plaza Panama Airport by IHG offers 144 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Panama Airport by IHG. During your stay, you'll be close to Metromall Panama. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at The Gate Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests like the restaurant and breakfast
  • 8 minutes by car from Los Pueblos Commercial Center and 8 minutes from Metromall Panama
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Panama Airport by IHG offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 5295 square feet (492 square metres) and includes conference space. The family-friendly Crowne Plaza Panama Airport by IHG also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours).

This 4-star Tocumen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Gate Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 18.50 for adults and PAB 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5,295 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PAB 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PAB 18.50 for adults and from PAB 10.00 for children
  • Pet fee: PAB 150 per pet, per stay plus a one-off PAB 200 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City

Crowne Plaza Panama Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1156 out of 2112 reviews
Rating 8 - Good. 489 out of 2112 reviews
Rating 6 - Okay. 248 out of 2112 reviews
Rating 4 - Poor. 128 out of 2112 reviews
Rating 2 - Terrible. 91 out of 2112 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

isaac

Stayed 4 nights in Mar 2025

8/10 Good

Steve, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A perfectly adequate airport hotel. Staff was very good and friendly. Bed was comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Manuel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
This property offers 24hr shuttles every hour to and from the airport and has a clearly labeled shuttle! Rooms were spacious and the pool was gorgeous!
Stayed 1 night in Mar 2025

10/10 Excellent

Hortencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Always a good stay here
Stayed 1 night in Mar 2025

6/10 Okay

Augustus

Stayed 1 night in Feb 2025

4/10 Poor

Joshua

Disliked: Staff & service, property conditions & facilities
We were told that if we signed up for the Crowne Plaza rewards program that we would be given preference for early check-in. So, I signed up. We arrived early hoping that we might receive early check in, but instead, we were not able to check in until 4 PM, a full hour after the check-in time. On top of this, the staff did not clearly communicate to us when we would actually be able to check in, and they offered no consolation for the delay. Since we arrived early, it took about three hours before we were actually able to go to our room. We were also traveling with two young kids (ages 5 and 7 years old). The instructions about the airport shuttle were also very unclear. We received an e-mail through Travelocity from the hotel that seemed to suggest the shuttle would leave at 25 minutes after the hour. Instead, the shuttle leaves on the hour. This was not clearly stated in the e-mail, and the staff did not clearly state this either until 5:15 AM the next morning when we were hoping to catch the shuttle to PTY. As a result, we had to take a taxi (which at least they readily had one available). Of course, that was supposed to cost $10. But the taxi driver had no change for the $20 bill I gave him. Good stuff. Other fun problems: the ceiling was not very insulated so we could hear people moving furniture around above us. The TV had cable but no possibility of digital content access, which would have been nice for our kids. There were not enough towels even though our reservation
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus, doral

Business traveller
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Hermelinda

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel service was excellent, except for one thing. We asked for a wake-up call at 4:30 am , did not get one. Good thing we set alarm or would have missed flight. however the restaurant and bar service was wanting….I ordered a club sandwich, from the restaurant. The meat in it was very dried out, l could not eat it but small parts of sandwich. it was leathery, the lettuce was wilted, took over 1/2 hour to be served. At the bar I ordered a chicken empanada. Probably the worst I ever had in panama, there was only a 1/2 inch price of chicken in it, with very thick dough. Could not eat more than one bite., the food alone would make me consider another hotel on our next visit.
Stayed 1 night in Mar 2025

10/10 Excellent

Girard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport and does the trick
Stayed 1 night in Mar 2025

10/10 Excellent

Mona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Taiki

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, room comfort

No hot water!

The swimming pool was disgustingly dirty with lots of floating scum over cloudy water. There was no hot water available in the room shower any time of day, morning or night, no matter how long the water was on. Save your money and stay somewhere else.
Stayed 1 night in Mar 2025

8/10 Good

Shelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for what we needed
Stayed 1 night in Feb 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room could have been cleaned better… our floor was very dirty….. check in desk clerks were very helpful…. Restaurant food was ok but service was very slow…. But all in all we had a decent stay
Stayed 1 night in Mar 2025

6/10 Okay

Billie

Liked: Cleanliness, staff & service
No hot water in either the shower or the sink. The food is outrageously priced. It’s convenient to the airport,which is why we stay there when traveling, but it’s certainly not up to Crown Plaza standards.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Nilka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very special
Stayed 1 night in Mar 2025

6/10 Okay

Debra

Disliked: Cleanliness, property conditions & facilities
There was only one person checking in people with a huge line of people. The room had hairs all over the floor. The bedside table was filthy
Stayed 1 night in Feb 2025