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Park Hyatt Tokyo

5.0 star property

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Photo gallery for Park Hyatt Tokyo

Exterior
2 bars/lounges
2 bars/lounges
Deluxe Room, 2 Double Beds | Premium bedding, down duvets, minibar, in-room safe
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Housekeeping
  • Gym

Explore the area

Map
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 163-1055
  • Tokyo Metropolitan Government Building
    ‪3 min walk‬
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 55 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 45 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

  • 45 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (View)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 2 Double Beds (Park)

Luxury Suite, 2 Double Beds (Park) | Premium bedding, down duvets, minibar, in-room safe

Luxury Suite, 2 Double Beds (Park)

  • 100 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Luxury Suite, 1 King Bed (Park)

Luxury Suite, 1 King Bed (Park) | Premium bedding, down duvets, minibar, in-room safe

Luxury Suite, 1 King Bed (Park)

  • 100 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • 55 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Front of property

Hyatt Regency Tokyo

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1000)
The price is CHF 700
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Hyatt Regency Tokyo

About this property

Park Hyatt Tokyo

Luxury hotel connected to a railway/underground station in Tokyo with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
Park Hyatt Tokyo offers 177 accommodations with DVD players and minibars. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

クラブ オン ザ パーク has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Park Hyatt Tokyo. During your stay, you'll be connected to a railway/underground station and just a quick walk from Tokyo Metropolitan Government Building. Features include free WiFi in public areas and free train pick-up service, plus 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with detox wraps, reflexology or manicures and pedicures at クラブ オン ザ パーク
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Tokyo Metropolitan Government Building and a 2-minute drive from Shinjuku Gyoen National Garden
  • Free train station pick-up and train station drop-off shuttle service
Park Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 560 square feet (52 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Park Hyatt Tokyo. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
New York Grill – This restaurant serves lunch and dinner.
Giandole – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
Kozue – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
The Peak Lounge – This café serves lunch and light fare. Happy hour is offered.
Delicatessen – This delicatessen serves brunch, lunch and dinner.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Japanese, Korean, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free train station pick-up shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Covered parking on site (JPY 4,800 per night; includes in/out privileges)
  • Covered valet parking on site (JPY 6,800 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; JPY 5,945 for adults and JPY 2,972 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Delicatessen
  • Giandole
  • Kozue
  • New York Grill
  • The Peak Lounge

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Children's dinnerware
  • Children's games
  • DVD player
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (560 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Renovations and closures

This property is closed from 7 May 2024 to 31 October 2025 (dates subject to change).
This property will be closed from 7 May 2024 to 31 October 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 5945 for adults and from JPY 2972 for children
  • Airport shuttle fee: JPY 3200 per person
  • Airport shuttle fee per child: JPY 1600 (up to 12 years old)
  • Covered self-parking fee: JPY 4800 per night (in/out privileges)
  • Valet parking fee: JPY 6800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Tokyo Park
Park Hyatt Tokyo
Park Hyatt Tokyo Hotel
Tokyo Park Hyatt
Hyatt Hotel Shinjuku
Hyatt Tokyo
Park Hyatt Tokyo Hotel Shinjuku
Park Hyatt Tokyo Shinjuku
Park Hyatt Tokyo Hotel
Park Hyatt Tokyo Tokyo
Park Hyatt Tokyo Hotel Tokyo

Park Hyatt Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 755 out of 901 reviews
Rating 8 - Good. 111 out of 901 reviews
Rating 6 - Okay. 21 out of 901 reviews
Rating 4 - Poor. 8 out of 901 reviews
Rating 2 - Terrible. 6 out of 901 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!
Stayed 3 nights in May 2024

6/10 Okay

Sammie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.
Stayed 6 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aging, but still full of grace
This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.
Stayed 2 nights in Mar 2024

10/10 Excellent

christine

Stayed 6 nights in Feb 2024

10/10 Excellent

Will

Travelled with group
Liked: Property conditions & facilities
Lovely hotel. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ardeshir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is.
Stayed 6 nights in Feb 2024

10/10 Excellent

Edward, altadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior placen to stay in Tokyo
Stayed 1 night in Feb 2024

10/10 Excellent

Kane, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wang Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

QIAN

Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view on the 49th floor was unbelievable an the restaurants were very delicious.
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Navtej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!
Stayed 1 night in Oct 2023

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.
Stayed 7 nights in Oct 2023

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 4 nights in Sep 2023

8/10 Good

deborah, boca raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good property for turists. Lack of concierge team or staff with local knowledge. I couldbt ger help arranging anything.
Stayed 5 nights in Sep 2023

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was best and the staff was incredible
Stayed 6 nights in Aug 2023

10/10 Excellent

Taimoor

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2023