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Smile Hotel Tomakomai

3.0 star property

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Photo gallery for Smile Hotel Tomakomai

Lobby sitting area
Lobby
Desk, free WiFi, bed sheets
Lobby
Massage

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023
  • Sea Station Plat Seaport Market
    ‪18 min walk‬
  • Sunflower Ferry
    ‪5 min drive‬
  • Tarumaezan Shrine
    ‪5 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪34 min drive‬

Room options

View all photos for (S2K) Semi Double Room 12sqm, Non Smoking

Desk, free WiFi, bed sheets

(S2K) Semi Double Room 12sqm, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for (S2) Semi Double Room 12sqm, Smoking

Desk, free WiFi, bed sheets

(S2) Semi Double Room 12sqm, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

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Exterior

Hotel Wing International Tomakomai

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (673)
The price is CHF 42
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Hotel Wing International Tomakomai

About this property

Smile Hotel Tomakomai

Hotel in Tomakomai with 24-hour front desk and restaurant
A restaurant, a microwave in a common area and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a banquet hall.
Smile Hotel Tomakomai offers 97 air-conditioned accommodations with complimentary slippers and free toiletries. Flat-screen televisions come with digital channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Smile Hotel Tomakomai, you'll be within walking distance of Sea Station Plat Seaport Market. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at Carioca, a buffet restaurant that serves Japanese cuisine
  • Japanese breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities and a vending machine
  • Just a 2-minute drive from Sea Station Plat Seaport Market and a few minutes from Sunflower Ferry
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Tomakomai also features a vending machine, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy a Japanese breakfast daily from 6:30 AM to 9:00 AM.
Carioca – This buffet restaurant specialises in Japanese cuisine and only serves breakfast.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:00 AM for a fee: JPY 660 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 660 for adults and from JPY 660 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 107 reviews
Rating 8 - Good. 35 out of 107 reviews
Rating 6 - Okay. 36 out of 107 reviews
Rating 4 - Poor. 10 out of 107 reviews
Rating 2 - Terrible. 5 out of 107 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Yukitaka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bathroom wasn't clean. Everything smelled like stale cigarettes.

6/10 Okay

Verified traveller

Liked: Staff & service
Quiet and clean
The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

6/10 Okay

thean hong, kuala lunpur malaysia

Liked: Cleanliness, staff & service
only good for a quuck transit stays for next day
When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが、駅近だし、CVSも近いので問題なしでした札幌と函館に来たので大変良かったです、次回は暖かくなってから又おせわになりたいです、10月に来たときも居酒屋にいってカなり良かったんで、次回もよろしくお願いいたします。
Stayed 1 night in Nov 2024

4/10 Poor

YOSHIHIRO

Stayed 1 night in Oct 2024

8/10 Good

マサシ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

しんご

Business traveller
Disliked: Amenities, property conditions & facilities
禁煙室であるのにタバコ臭かったです
Stayed 1 night in Nov 2024

8/10 Good

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて良かったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Hideki

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

YASUAKI

Stayed 1 night in Oct 2024

6/10 Okay

ちづこ

Stayed 1 night in Oct 2024

8/10 Good

ケンタ

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

TOMOKO

Stayed 1 night in Sep 2024

8/10 Good

ミワ

Liked: Cleanliness
良かったです(((o(*ﾟ▽ﾟ*)o)))ありがとうございます!(´▽｀)
Stayed 1 night in Sep 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

TAKAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

やまもとなおき

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

ムネタカ

Disliked: Cleanliness
駐車場が狭くて大変でした。洗面台のホーローがかなり傷があり汚らしかった。シャワーとガランの切り替えが悪くシャワーが使いづらい。後は傘も貸してくれたし概ね良好でした。
Stayed 2 nights in Aug 2024

8/10 Good

shozo

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

たかこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
台風の影響で急遽泊まったホテルでしたが、使いやすいホテルでした。 夜のうちに支払いを済ませたい、という話も直ぐに対応頂きました。ありがとうございます。
Stayed 2 nights in Aug 2024

8/10 Good

nami

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

???

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより全然綺麗で良かった

8/10 Good

KATSUMI

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023