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Ice Suites

2.5 star property

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Photo gallery for Ice Suites

Business Suite | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Exterior
Exterior
Exterior
Interior

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
12 York Street, Toronto, ON, M5J 0A9
  • Scotiabank Arena
    ‪4 min walk‬
  • Rogers Centre
    ‪8 min walk‬
  • CN Tower
    ‪8 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬

Room options

View all photos for City Suite, 1 Queen Bed

46-inch Smart TV with digital channels

City Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Signature Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Suite, 1 Queen Bed

46-inch Smart TV with digital channels

Basic Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite, 1 Queen Bed

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Classic Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite, 1 Queen Bed

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Comfort Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Suite, 1 Queen Bed

46-inch Smart TV with digital channels

Design Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed | Living area | 46-inch Smart TV with digital channels

Standard Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

City Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Grand Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

46-inch Smart TV with digital channels

Luxury Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

Basic Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Suite, 1 Queen Bed

46-inch Smart TV with digital channels

Economy Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | Living area | 46-inch Smart TV with digital channels

Family Suite

  • Sleeps 4
  • 2 Queen Beds

Senior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

46-inch Smart TV with digital channels

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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The price is CHF 145
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includes taxes & fees
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About this property

Ice Suites

Hotel connected to a railway/underground station in Toronto with a 24-hour front desk
Laundry facilities, a 24-hour front desk and express check-in are available at this smoke-free hotel. WiFi in public areas is free.
Ice Suites offers 11 air-conditioned accommodations with washers/dryers and coffee/tea makers. Kitchens offer full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 46-inch Smart televisions come with digital channels.

With your stay at Ice Suites, you're connected to a railway/underground station and just a quick walk from Scotiabank Arena. Features include free WiFi in public areas and laundry facilities.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include laundry facilities and a lift
  • Just a 4-minute walk from Scotiabank Arena and 8 minutes on foot from Rogers Centre
Ice Suites offers its guests laundry facilities, express check-in, and a lift. Public spaces have free WiFi.

This Toronto hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 30 per night)

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 26 January 2025 to 30 November 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 30 per night (20 ft away)
  • Cleaning/housekeeping/linen fee: CAD 99.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Ice Suites Hotel
Ice Suites Toronto
Ice Suites Hotel Toronto

Ice Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 36 out of 148 reviews
Rating 8 - Good. 35 out of 148 reviews
Rating 6 - Okay. 30 out of 148 reviews
Rating 4 - Poor. 16 out of 148 reviews
Rating 2 - Terrible. 31 out of 148 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Detia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Pamela

Stayed 1 night in Nov 2024

6/10 Okay

Trevor

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Needs some RLC. Can tell this is a rental/investment property. Needs a good clean, a paint job and maybe a few items here and there for convince but this could be sooo much better. Area is perfect.
Stayed 2 nights in Nov 2024

2/10 Terrible

arne, Seattle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t get a room
Stayed 1 night in Dec 2024

6/10 Okay

jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Junette

Stayed 1 night in Oct 2024

6/10 Okay

Kelsey

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location and on the PATH. The place needs a bunch of TLC. Lamps need lightbulbs to work. The sofa is awful as the springs are gone. If you plan on spending time in the condo, I wouldn't stay here again. If you are a bunch of guys coming in for a game/weekend, it is fine.
Stayed 4 nights in Nov 2024

8/10 Good

Carissa

Travelled with group
Liked: Staff & service
So close to the Roger’s centre for Taylor so can’t complain much. Some things were broke or just didn’t seem well thought out and our bed didn’t have a sheet so we put one on
Stayed 2 nights in Nov 2024

8/10 Good

ANTHONY

Stayed 3 nights in Nov 2024

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Chinenye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was for one night but it was worth what I paid for the room. Wish I was there longer though.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Moises, hialeah

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
This is not a hotel like I initially thought it was but it was still a good spot. Although check in was supposed to be 4pm we did not meet with the agent until 4:30pm.
Stayed 1 night in Nov 2024

10/10 Excellent

Winona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view of CN TOWER and the airport 😊. Thank you so much.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Property conditions & facilities
The unit we rented had a HUGE balcony that we weren’t expecting, was clean enough for us. There was a broken closet door and some minor cosmetic damage but nothing that interrupted our stay. Close to everything!! Shopping, Roger’s and Scotiabank Centre, CN Tower, Ripley’s Aquarium and many restaurants and a grocery store. Check in information didn’t come until 12 hours before arrival and then just a few hours before arriving. Which was stressful to me - but it all went smoothly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most wonderful view of the CN Tower and Rogers Centre. I absolutely adored my journey at the Ice Suites and will absolutely come back and stay here again. Great place.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst -do not book. Hotels.com- vet your locations
We paid but did not end up staying. I was trying to get a hold of this venue for WEEKS to confirm a simple request and they were impossible to get in touch with. Emails, calls, messages on hotels.com- all unanswered. Magically, the day we were supposed to check in-they answered my message on hotels.com in an instant. I booked an alternate hotel because I wasn’t even sure this place existed and I had two minors I was traveling with from another country and couldn’t risk being stranded. Absolutely terrible customer service. Hotels.com tried but honestly left a lot to be desired. I think this property should be removed from the site. Would also love my money back.
Stayed 2 nights in Nov 2024

8/10 Good

Houssam

Liked: Cleanliness, property conditions & facilities
Great but expensive
Stayed 1 night in Oct 2024

6/10 Okay

Nicole

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Received multiple spam emails asking to meet at other location for checkin. Also for private info. Also a man came to my door asking for my info saying he was maintenance. When I wouldn’t give him my info he wouldn’t leave the hall and kept saying he was supposed to be there and I wasn’t supposed to be in the room etc. He kept saying open the door and I refused. Allegedly he said they had moved my room in system and didn’t tell him. So he finally left the hall but it was very uneasy feeling.
Stayed 1 night in Nov 2024

4/10 Poor

Todd

Stayed 1 night in Nov 2024

4/10 Poor

Kezia

Travelled with group
Disliked: Amenities, property conditions & facilities
There is no parking. the washroom sink in Room 4806 is not working.when I reached out to the property contact through WhatsApp there was no substantial support provided so the sink remained in the same condition throughout the stay Wifi information was not presented.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024