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Torquay Tropicana Motel

3.5 star property

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BBQ/picnic Area
Reception
Spa Unit | Desk, blackout curtains, iron/ironing board, free WiFi
Spa Unit | Desk, blackout curtains, iron/ironing board, free WiFi
Spa Unit | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
2 Grossmans Road, Torquay, VIC, 3228
  • Melbourne, VIC (AVV-Avalon)
    ‪37 min drive‬

Room options

View all photos for Spa Unit

Spa Unit | Desk, blackout curtains, iron/ironing board, free WiFi

Spa Unit

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Unit

Family Unit | Garden view

Family Unit

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Unit

Standard Unit | Garden view

Standard Unit

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Torquay Tropicana Motel

Motel in Torquay with free parking
Along with an outdoor pool, this motel has a seasonal outdoor pool and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, an arcade/games room and express check-in are on-site.
Torquay Tropicana Motel offers 18 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. Rooms open to patios. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with digital channels. Accommodation at this 3.5-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Torquay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Torquay Tropicana Motel. During your stay, you're just a quick walk from Surf World Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Surf World Museum and Torquay Visitor Information Centre
  • Airport shuttle service available for a fee
As a guest of Torquay Tropicana Motel, you'll find an outdoor pool, barbecue grills, and an arcade/games room. WiFi is free in public spaces. The business-friendly Torquay Tropicana Motel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Torquay motel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9 AM for a fee: AUD 15 for adults and AUD 15 for children

Things to do

  • Arcade/game room
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 15 for adults and from AUD 15 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in September and close in May.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Torquay Tropicana Motel
Torquay Tropicana
Torquay Tropicana Motel Victoria
Torquay Tropicana Motel Motel
Torquay Tropicana Motel Torquay
Torquay Tropicana Motel Motel Torquay

Torquay Tropicana Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 879 reviews
Rating 8 - Good. 376 out of 879 reviews
Rating 6 - Okay. 109 out of 879 reviews
Rating 4 - Poor. 17 out of 879 reviews
Rating 2 - Terrible. 11 out of 879 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice motel! Clean and comfortable with a very friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Fanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found everything we needed in our room. short but very comfy stay.
Stayed 1 night in Dec 2024

2/10 Terrible

Sophie

Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t even stay at this property it was so terrible and I had to book another hotel. The room was outdated, grotty, with a yellow congealed liquid in a bowl with the milks at the bottom of the fridge. I was also met by a Huntsman spider on the carpet in my room. Can’t fault the staff as they offered to move me to another room, but I just couldn’t face it and had to stay somewhere else in the end.
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness
The property was ideal for the one night we needed it. Would stay again if in the area
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean functional.
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed somewhere to stay overnight for a last-minute visit to the region. I’m thankful a room was available at a reasonable price. The room was clean & quite comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Araceli

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall it was a really quiet and comfortable place to stay as well as cleanliness. I grew up walking past this place every day walking to primary school highly recommend.
Stayed 1 night in Nov 2024

2/10 Terrible

Melissa

Great area and easy to access however the rooms did not feel clean or smell clean, just changing the basics between every guest is not good enough, rooms need a thorough cleaning. For the price paid for 1 night, it felt like a rip off. The outdoor BBQ was also in a poor/ dirty condition as well as having broken BBQ cleaning equipment.
Stayed 1 night in Nov 2024

4/10 Poor

Irja

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
A friend was staying there
Stayed 1 night in Nov 2024

8/10 Good

Alan

Stayed 1 night in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Nov 2024

6/10 Okay

Nikki

Travelled with family
Liked: Staff & service, amenities
Had everything we needed, but needs some attention and revamping
Stayed 1 night in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort
Everything you would expect from a motel stay. No problems or issues.
Stayed 1 night in Nov 2024

8/10 Good

Narin

Stayed 1 night in Nov 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first we were wondering if because it is a little out of town and an older motel if we would like it. It was great value, older but spotless and the front desk staff waa helpful. The tea coffee milk and biscuits were a nice to have. Its not an executive hotel but great value for the money
Stayed 1 night in Oct 2024

8/10 Good

Alex

Liked: Cleanliness
Decent value in a fun little city
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom in our room was tired (tilling in shower not very appealing repairs) but clean otherwise
Stayed 1 night in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Torquay
Wifi was fast and solid, my top priority. Table and chair were fine. Shower area could use a little more deep cleaning but it's not a biggie. Front desk person was very helpful. Convenient location, near the main road but couldn't hear the noise. Would stay again.
Stayed 1 night in Oct 2024

8/10 Good

MEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and hot spa water is clean
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

8/10 Good

Laura

Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024