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Le Palmiste Resort & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Palmiste Resort & Spa

Private beach nearby, white sand, beach towels
Superior Family Room | Select Comfort beds, minibar, in-room safe, desk
3 outdoor pools, pool umbrellas, pool loungers
Balcony
Bar (on property)

Reviews

7.0 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Coastal Road, Trou aux Biches
  • Trou aux Biches Beach
    3 min walk
  • Maheswarnath Mandir
    15 min walk
  • Mont Choisy Beach
    6 min drive
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    51 min drive

Room options

View all photos for Superior Room

Superior Room | Select Comfort beds, minibar, in-room safe, desk

Superior Room

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Room (Standard Anthurium)

Room (Standard Anthurium) | Select Comfort beds, minibar, in-room safe, desk

Room (Standard Anthurium)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Family Room

Superior Family Room | View from room

Superior Family Room

  • 63 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room

Select Comfort beds, minibar, in-room safe, desk

Standard Room

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Sofa Bed

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About this property

Le Palmiste Resort & Spa

Family-friendly hotel with 3 outdoor pools and full-service spa
This smoke-free hotel features 3 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness centre and a bar/lounge.
Le Palmiste Resort & Spa offers 100 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Select Comfort mattresses. 32-inch plasma televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Trou aux Biches hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Lotus Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Le Palmiste Resort & Spa, you're just a quick walk from Trou aux Biches Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools
  • Treat yourself to facials, hydrotherapy or aromatherapy at Lotus Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Trou aux Biches Beach and 14 minutes by car from Grand Bay Beach
  • Airport pick-up, local-area and shopping centre shuttle service available for a fee
Some rates at Le Palmiste Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Le Palmiste Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. A children's pool, a nightclub, and spa services are also featured at the family-friendly Le Palmiste Resort & Spa. An area shuttle within 10 mi and a shuttle from the airport to the hotel (available 24 hours) are available for a fee. Self parking is free.

This 3-star Trou aux Biches hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10 AM.
Le Cateau Vert – This restaurant serves breakfast, lunch and dinner.
Le Ralph – On-site bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Le Palmiste Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 mi
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Cateau Vert
  • Le Ralph

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Palmiste Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 50
  • Christmas Eve (24 December) Gala Dinner per child: EUR 30 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 60
  • New Year's Eve (31 December) Gala Dinner per child: EUR 35 (from 3 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 65 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Le Palmiste Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Le Palmiste
Le Palmiste Resort
Le Palmiste Resort Trou Aux Biches
Le Palmiste Trou Aux Biches
Palmiste
Palmiste Resort Trou Aux Biches
Palmiste Resort
Palmiste Trou Aux Biches
Hotel Le Palmiste
Le Palmiste Resort & Spa Mauritius/Trou Aux Biches
Le Palmiste Resort Spa
Palmiste Resort Trou aux Biches
Palmiste Resort
Palmiste Trou aux Biches
Hotel Le Palmiste Resort & Spa Trou aux Biches
Trou aux Biches Le Palmiste Resort & Spa Hotel
Hotel Le Palmiste Resort & Spa
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort Spa
Palmiste
Palmiste Trou Aux Biches
Le Palmiste Resort & Spa Hotel
Le Palmiste Resort & Spa Trou aux Biches
Le Palmiste Resort & Spa Hotel Trou aux Biches

Le Palmiste Resort & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 45 reviews" "
Rating 8 - Good. 18 out of 45 reviews" "
Rating 6 - Okay. 9 out of 45 reviews" "
Rating 4 - Poor. 6 out of 45 reviews" "
Rating 2 - Terrible. 4 out of 45 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

The key to the room didn't work and had to be "sorted" 3 times. There were no towels in the room on arrival. it was just not great, a tired hotel.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort style hotel well positioned to explore Mauritius. Comfortable beds, good swimming pools.
Stayed 5 nights in Dec 2018

8/10 Good

Britta

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, expensive food & drink.
Hotel is beautiful with lovely pools.The food and drink is fairly expensive with restaurants 2 minutes walk with prices at least half. The "town" is quiet and small and everything (bars and restaurants close at about 10PM (and the hotel bar at 11pm). The staff are all friendly and there is live music maybe 3 or 4 times a week. The bed was rock hard but this was resolved by the addition of a softer over-mattress.There are sports available in the hotel (table tennis, badminton, boule and pool. The one big disappointment was the snorkelling. There are almost no fish insdie the reef which is quite a way off shore and you need to visit on a glass bottom boat. The reef is not what I would expect for the Indian Ocean.
Stayed 17 nights in Feb 2018

4/10 Poor

Nicholas, Sussex

Liked: Room comfort
Disliked: Staff & service
2-3 Star hotel with 1star attitude
Could have been an excellent stay but unfortunately marred by extreme complacency on the part of management. Twice within three days, the lavatory in my room had no water - very distressing and inconvenient if you, like me, suffer from upset stomachs when abroad. The advertised WiFi was not available in my room until the last afternoon of my stay, and then only because I had made a second complaint. The public areas were frequently infested with cockroaches and the pools were dirty and had a film of greasy suntan lotion floating on top. These points were brought to the attention of Vincent, duty manager, who suggested that these were 'minor' issues and suggested that I was making a fuss about nothing to try to get a discount! The breakfast buffet was very good and Lily, the call order chef, was a delight. Other staff in the restaurant looked disinterested and walked around like zombies, with little attention to guest's needs. The hotel is well located close to the nearby public beach (about 5 mins walk), and there is a supermarket nearby if you want to get picnic items / booze for your room. Overall it's a 2-3 star hotel with a 1 star attitude from management. Avoid if possible, there are much nicer, cleaner and cheaper alternatives nearby.

8/10 Good

Glob

Liked: Cleanliness, staff & service, room comfort
Fantastic short stay
Unfortunately we only spent 4 nights at the Palmiste and were very sorry to leave. We could have very happily stayed another week or two. The hotel is set in beautiful tropical gardens and is well maintained. There are 3 different, clean swimming pools. The rooms are clean, comfortable and spacious with a nice balcony. There is a kettle and fridge but unfortunately no tea and coffee etc. There is a small supermarket 200m along the road though. Remember to bring your plug adaptor as the sockets are three pin and the hotel do not lend you one. You have to buy it for 3€. The bathrooms only have a shower even though there is plenty of room for a bath. The showers could do with a slight makeover as the shower head is set very high and is not adjustable. We booked B&B but were given a free upgrade to half board. The meals are on a buffet basis. Breakfast is excellent with plenty of choice of cold and hot food. Omelettes are cooked fresh to order. Dinner has a different theme every evening: Mauritian, Indian, Italian etc. There are plenty of salads and a different soup and then a good selection of hot dishes. There is also an option to book a seafood menu at an extra charge. We opted for this on one evening and weren't disappointed. It was all very fresh and delicious! The staff are all fantasticand can't do enough for you. Any request they try and fulfill. You are greeted with a smile and a friendly hello from every member of staff from the gardeners to the managers. Vijay who is in charge of entertainment works incedibly hard to ensure there is a range of activities. Each evening there is a different themed entertainment. The Mauritian evening with traditional Sega dancers and musicians is excellent. I definitely hope to go back one day soon!!

4/10 Poor

Bob, North America

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Needs professional touch
The hotel is ok with one or two very good and a lot of clueless staff. Manager is somewhat insensitive. Langugage was the primary barrier I think. Food needs to be more diverse. Breakfast is good. Dinner needs attention and depends on your luck. Someday it can be very good, and the other day it's not edible. It's pretty close to the sea (less that 2 min walk). Spa is ok, but not open for 24/7. Staff at the reception is somewhat clueless. Hiring a few professionals and doing a few transformation can elevate this place to the next level.

4/10 Poor

Verified traveller

Liked: Cleanliness
deceiving
very deceiving! beside the three swimming pools, nothing to be proud of! Animation really poor, food approximate, have to walk 200m on a really dangerous road to get to the beach, no effort from the direction to try to please you... i It is a good thing that the little staff try to compensate by their kindness and their smiles, but not enough!

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024

6/10 Okay

MARIE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 13 nights in Jul 2023

6/10 Okay

MARIE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Jul 2023

6/10 Okay

Megane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Chambre mal isolée on entend tt le bruit et les soirées de l’hôtel son très bruyante.. ménage pas fais en une semaine draps et serviettes jamais changer, chambre pas très propre à l’arrivée d’ailleurs. Eau prend 20min à chauffer pour se baigner.

2/10 Terrible

Olivier

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Pas terrible
Un hôtel nécessitant d’être rénové. Les clients mettent leurs serviettes sur les transats de la piscine et s’en vont du coup pas accessible puisque tous les transats sont pris. Personnel limite aimable. Les chambres spartiates dommage car l’endroit est top.
Stayed 4 nights in Dec 2021

6/10 Okay

Regis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les accueil sympathique, respectueux et professionnel en particulier Azagen toujours à l'écoute et se pli en 4 pour rendre service. Les - la demi-pension, nourriture très basique, des fruits de mer surgelés en salade, au bout de trois jours on a fait le tour du buffet. Quasiment les mêmes desserts tous les jours. Le personnel est très gentil ils répondent oui à toutes vos demandes mais il faut parfois demander la même chose plusieurs fois. Oubli des mettre des serviettes ou du papier toilette....
Stayed 8 nights in Dec 2021

10/10 Excellent

peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel
Hôtel spacieux et confortable Chambres bien décorées Bien situé au trou aux Biches Trois belles piscines Excellent accueil et accompagnement tout au long de notre séjour À l'écoute des clients et toujours disponible Demi pension correcte et variée Excursions proposées au top Je recommande vivement
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout très bien.. juste animation musicale trop bruyante quand on a besoin de dormir tôt
Stayed 11 nights in Feb 2020

10/10 Excellent

Katariina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli hyvällä sijainnilla
Hyvä hotelli hinta-laatusuhteeltaan. Aamiainen hyvä, illallinen ei mikään erikoinen. Hotellissa viihtyisä piha ja hyvä sijainti lähellä Trou Aux Biches -rantaa. Voisin yöpyä uudestaan!
Stayed 6 nights in Jan 2020

6/10 Okay

Karin Maria Elisabet

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location hotel
An ok hotel with a very good location - close to extremely nice beach, good supermarked and nice restaurants. Plenty of medium standard food at the buffet. Good pool areas and good service.
Stayed 8 nights in Dec 2019

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien a recommander
Très bien , accueil et hôtel 😁 j'y reviens en février
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour à recommander
Le petit déjeuner les croissants ne sont pas délicieux mais le reste est bon. La chambre 240 mal située car une pompe (piscine) se déclenche toute la nuit on l'entend très bien dans la chambre avec les portes fermées.Il n'y a pas de pression pour la douche. La prochaine fois je demande une chambre au 1er étage ou au rez de chaussée avec vue sur la piscine proche de l'Accueil. Le personnel est vraiment attentionné et cela donne envie de revenir..
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

martial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2019

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Elendig service og et hotel der tydeligt er slidt.
Elendig service, og du kan ikke regne med hvad hotellet angiver af priser. Vi bestilte i Aug. for at fejre juleaften på hotellet. Den 11. Dec. får vi en mail om, at de i september har besluttet at prisen er ændret for jule gallamiddagen, altså omkring 2 måneder efter at de har taget beslutningen, får vi beskeden. Det bliver dog løst gennem hotels.com, men ændre ikke ved at hotellet har en håbløs service. Da jeg desuden kontakter ledelsen ved afrejse da der var andre småting, som vi ikke var tilfredse med, er der ingen forståelse, kun håbløse kommentarer om at de ikke har mulighed for at gøre noget, og at de håber vi vil komme igen - det kommer ikke til at ske.
Stayed 2 nights in Dec 2018