When we arrived at the house, we couldn't get in. The lockbox code they mailed to me was wrong. Everyone in our party tried it but to no avail. Finally, after an hour someone tried 0000 and it worked. In the house, the living room carpet was covered with lint, and outside Debree and the freezer had melted ice cream all over the bottom. The bed sheets were clean, but the decorative pillow covers had obviously been slept on and not washed previously. Outside, there was garbage all over the yard and the garbage can in the garage was overflowing. It did not say in the advertisement that there were several flights of stairs. We went in expecting just one flight and found 30 steps up to the house itself, then two flights to the main floor and another flight to two of the bedrooms. Since our party consisted of eight elderly people, five of whom are handicapped, this was extremely inconvenient, almost impossible. Overall, I was very disappointed.