Vacasa should not be in the business of property management. We booked a unit specifically with a washer/dryer. Note on washer from March - over 2 months ago that it was broken. Tried calling Vacasa to get it fixed, said would contact local maintenance but no one ever showed up. Continued to only offer “apologies” and then lied and said it was working. We tried multiple times to use the washer and it never filled with water. Tried calling again and completely incompetent lazy staff. Texting also warranted zero help. Also sent pictures of lack of cleanliness - mold in showers, dirty closets, cobwebs, stained bedding. Zero response. For hundreds of dollars in fees it is not unreasonable to expect a clean unit and working appliancesp which are in the listing. I will never recommend Vacasa and will never stay in a Vacasa “managed” unit again. No idea how this incompetence continues to manage properties.