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Hotel Los Arrecifes

3.5 star property

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Photo gallery for Hotel Los Arrecifes

Exterior
On the beach, white sand, sun-loungers, beach towels
Reception
Double Room, Garden View | Egyptian cotton sheets, premium bedding, down duvets
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Bar
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Km 7 Carretera Tulum - Boca Paila, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪10 min walk‬
  • Playa Paraiso
    ‪15 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Suite Plus

Suite Plus | Egyptian cotton sheets, premium bedding, down duvets

Suite Plus

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Master Suite Terraza

Master Suite Terraza | Egyptian cotton sheets, premium bedding, down duvets

Master Suite Terraza

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Garden View

Double Room, Garden View | Egyptian cotton sheets, premium bedding, down duvets

Double Room, Garden View

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Double Room

Exclusive Double Room | View from room

Exclusive Double Room

  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking, Partial Sea View

Comfort Double Room, 1 Queen Bed, Non Smoking, Partial Sea View | Egyptian cotton sheets, premium bedding, down duvets

Comfort Double Room, 1 Queen Bed, Non Smoking, Partial Sea View

  • 22 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite 2 Camas

Suite 2 Camas | Egyptian cotton sheets, premium bedding, down duvets

Suite 2 Camas

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Los Arrecifes

Beachfront hotel with spa services
At Hotel Los Arrecifes, hit the beach where you can enjoy kayaking, then dine on-site at the restaurant.
Hotel Los Arrecifes offers 13 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes desks. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Los Arrecifes. During your stay, you're just a quick walk from Tulum Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes kayaking
  • Steps from Tulum Beach and a 4-minute drive from Tulum National Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Los Arrecifes. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

Guests are served a free continental breakfast daily from 9:00 AM to noon.
Hotel Los Arrecifes has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Kayaking

Family friendly

  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 9 steps to reach entrance
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Arrecifes Tulum
Los Arrecifes Tulum
Los Arrecifes
Cabanas Los Arrecifes Tulum
Hotel Los Arrecifes Hotel
Hotel Los Arrecifes Tulum
Hotel Los Arrecifes Hotel Tulum

Hotel Los Arrecifes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 41 reviews
Rating 8 - Good. 6 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay and look forward to the next stay. The complimentary breakfast was excellent, property and rooms were spotless and the ocean front view is amazing!
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashlyn

Stayed 4 nights in May 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutley incredible! Not only were the ocean views and amenities wonderful but the staff was amazing! From Gabriel, the receiponist who helped us plan excursions/activies and accomodated all our needs to Victor, the best waiter/ bartender around, to Ducle & Luci who everyday took expert care in cleaning our room. The friendless and helpfulness of the staff here made our stay 10x better and thats saying a lot because the stay itself is a 15/10 :D We definitley want to go back and visit because after 6 days and 5 nights they became our friends.
Stayed 5 nights in Apr 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great!! Very welcoming, professional, and super nice!! Highly recommended!!
Stayed 5 nights in Mar 2024

10/10 Excellent

Shawn M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The host (Gabriel) was very friendly, personable, welcoming and gave us recommendations on activities and things to do! We would definitely stay here again!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gabriel, Victor and staff were amazing! Perfect location to all the main clubs (right next to Taboo and Tantra) and restaurants. All within 15 mins walk. Will be staying again and recommend to others visiting Tulum.
Stayed 4 nights in Jan 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very TULÚM, Zen vibes! Super quiet, NOT a party hotel! Very relaxing, and everyone was super super nice and welcoming! I felt like we were the only ones there because we rarely saw anyone else in the establishment which made it even more private and relaxing. The room was spacious, with a balcony and a hammock! The view was incredible to wake up to everyday! Beachfront hotel, can’t beat that! Had beady beds to lay under the palm trees for some shade! Morning breakfast was good, not a lot of variety, so we had to eat the same thing everyday, but it was good! The only thing is that at night specially Thursday-Sunday gets VERY loud with music as there is a beach club right next door and the music is blasting all night long. You can hear everything! It was hard to sleep, but one of the people in the hotel gifted me some earplugs which were a life saver. Also, kinda confusing when arrived at the hotel, there is a small sign with the hotel name but no one out to welcome you or let you in, you literally have to push the gate open yourself, walk in, and find the reception. But other than that it was a very nice stay! Will confirm to other comments, their ceviche was so yummy! Definitely recommend staying here if you want a quiet, relaxing place!
Stayed 6 nights in Oct 2023

10/10 Excellent

jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tv no swimming pool but a lot of beautiful beaches to relax
Stayed 3 nights in Oct 2023

10/10 Excellent

Yolaidis

Liked: Cleanliness, staff & service, property conditions & facilities
The attention was excellent! Very clean rooms and beautifully decorated. I loved everything! Thank you for everything! Staff was great! ❤️
Stayed 3 nights in Jul 2023

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Arrecifes! The facilities are beautiful and with a great view! Our dear friend Victor, offered the best service, extremely attentive and friendly, going out of his way to make our stay exceptional. Can proudly say they have the best ceviche in all of Tulum. Last but not least, enjoyed the company offered by Zizal and Peks. Definitely recommend.
Stayed 4 nights in Apr 2023

10/10 Excellent

Anmar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady and her daughter at the front desk which is the owners I believe, have great customer service. It was my wife's 30th birthday and my friends wife also. She decorated both rooms for us for free all thru the what's app chat. The breakfast is amazing at the property and the locations is super convenient with a great view over the ocean. Lastly the ac worked great which is a huge part of the stay since staying at amansala the time before was a major disappointment as far as the ac situation.
Stayed 4 nights in Mar 2023

10/10 Excellent

John

Stayed 3 nights in Nov 2022

10/10 Excellent

Jose Pimentel

Stayed 2 nights in Oct 2021

10/10 Excellent

Kai, Houston, TX

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved the property and staff. Will definitely be going back. Only issue was next door property played extremely loud music till 4am every night.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The property was well-maintained and the room was clean. The Wi-Fi was very spotty or didn’t work at all. Had issues with the hot water. But overall a small boutique place in the heart of a beach area of Tulum
Stayed 4 nights in Jan 2020

10/10 Excellent

JN, LA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here is like staying at a family friends estate. Yes there are some things you have to do for yourself as the staff is small but the facility itself and people who work there otherwise are superb.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 7 nights in Sep 2019

8/10 Good

Marichelle, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful and the rooms were very clean. We had an issue with our shower overflowing and we had to clean it up ourselves because the staff here is very limited and they don’t speak English very well so that made things a little difficult for us. Having bikes for ya to use would have been nice. It was sad that there was so much sargassum in the ocean. We walked a while down the beach and it was much clearer there and we enjoyed the beach.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself and the room was very nice, however, I was overcharged
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t recommend

The staff wasn’t attentive, you had to go out of your way to grab their attention. The hotel also turns off electricity for an amount of time during the day and does not tell you. Also, they attempt to enter your room without notice. Hotel is generally far away from most things.
Stayed 3 nights in Jun 2019

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Hotel Los Arrecifes

We loved Hotel Los Arrecifes! There weren't many reviews for the hotel so we weren't really sure what to expect. It is a beautiful and new property...much nicer than it appears in the pictures. We had a room with 2 double beds...room was very large with comfortable beds and beautiful decor. Also, had an amazing ocean view in a great area. Carlos was extremely accommodating and helpful. Would definitely stay here again.
Stayed 2 nights in May 2019

10/10 Excellent

Joya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel, highly recommended

We loved this hotel! The location was perfect, right in the center of the main beach strip. The room was very clean, and the service was as excellent. The rooms face the ocean with a beautiful view! It was a bonus that we had a mini fridge too! We had a safe gated area to park our rental car. The power went out a couple times, but only very briefly.
Stayed 5 nights in May 2019