Upon our arrival on Thursday afternoon, our excitement turned to disappointment as we were greeted with a pool area littered with feces and covered in algae. The main reason we chose this rental was for the pool. Despite being assured of a prompt cleaning on Friday morning, no one showed up by 2pm. After reaching out, we were informed that the pool was broken, with a part ordered for Saturday morning. Promised updates never arrived, leaving us unable to enjoy the pool during our vacation. Moving on to the next issue.
As we entered the apartment, the state of cleanliness was appalling. The floors were covered in crumbs and dirt, making our socks and feet grimy. All the dishes needed to be washed again due to residue from previous users. The bed sheets were also in a sorry state, with human and dog hair, press-on nails, and makeup stains. We ended up spending the entire Thursday night washing the sheets. Additionally, Apartment C requires a thorough bug spray as we found rodent and roach droppings under the sink and on the kitchen floors.
If there was an option to give zero stars, I would have chosen that without hesitation.