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Sterling Munnar

4.0 star property

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Photo gallery for Sterling Munnar

Breakfast, lunch, dinner served; international cuisine
Property amenity
Front of property – evening/night
Outdoor pool
Indulge Suite | Minibar, in-room safe, desk, blackout curtains

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Pet-friendly
  • Spa
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Chinnakanal Village, Idukki District, Munnar, Devikolam, Kerala, 685612
  • Tea Gardens
    ‪14 min drive‬
  • Kolukkumalai Tea Estate
    ‪25 min drive‬
  • Munnar Juma Masjid
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

LCD TV

Deluxe Room

  • 51 sq m
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Classic Double Room, 1 Double Bed

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Indulge Room

Minibar, in-room safe, desk, blackout curtains

Indulge Room

  • 24 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

  • 24.2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed

Premier Room, 1 Double Bed | Living area | LCD TV

Premier Room, 1 Double Bed

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Double Beds

  • 18 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Privilege Suite

Privilege Suite | Minibar, in-room safe, desk, blackout curtains

Privilege Suite

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Indulge Suite

Indulge Suite | Minibar, in-room safe, desk, blackout curtains

Indulge Suite

  • 74 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

View all photos for Indulge Room

Indulge Room | Minibar, in-room safe, desk, blackout curtains

Indulge Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Indulge Suite

  • Sleeps 6
  • 1 Double Bed and 1 Queen Bed

Family Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Valley View Indulge Room

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

Indulge Room

  • Sleeps 3
  • 1 King Bed

Lake View Classic Room

  • Sleeps 3
  • 1 Double Bed

Valley View Privilege Suite

  • Sleeps 4
  • 1 Double Bed

Similar properties

Balcony

Scenic, Munnar - IHCL SeleQtions

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.9 out of 5, Exceptional, (8)
The price is CHF 135
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Scenic, Munnar - IHCL SeleQtions

About this property

Sterling Munnar

Hotel in Devikolam with full-service spa and free valet parking
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a conference centre and a coffee shop/cafe are on-site.
Sterling Munnar offers 135 accommodations with minibars and a safe. This accommodation offers separate dining areas. LCD televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
During your stay at Sterling Munnar, you'll be close to Anayirangal Dam. Free WiFi in public areas, free valet parking and a full-service spa are available. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Planters Kitchen
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, archery and a ropes course
  • 6.1 miles (9.8 km) from Tea Gardens and 6.7 miles (10.8 km) from Anayirangal Dam
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Sterling Munnar offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1808 square feet (168 square metres) and includes a conference centre. A library, a terrace, and barbecue grills are also featured at the business-friendly Sterling Munnar. Self parking and valet parking are free.

This 4-star Devikolam hotel is smoke free.

Planters Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi, Local (Sign language)

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free uncovered valet parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Planters Kitchen

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Ropes course

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1,808 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Sign language-capable staff
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 2000 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 999.50
  • Christmas Eve (24 December) Gala Dinner per child: INR 600.00 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1749.50
  • New Year's Eve (31 December) Gala Dinner per child: INR 1050.00 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: INR 2000 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sterling Terrace
Sterling Terrace Greens
Sterling Terrace Greens Chinnakanal
Sterling Terrace Greens Hotel
Sterling Terrace Greens Hotel Chinnakanal
Sterling Munnar Hotel
Munnar Terrace Greens A Sterling Resort
Sterling Munnar Hotel Udumbanchola
Sterling Munnar Udumbanchola
Hotel Sterling Munnar Udumbanchola
Udumbanchola Sterling Munnar Hotel
Sterling Munnar Hotel
Hotel Sterling Munnar
Sterling Terrace Greens
Munnar Terrace Greens A Sterling Resort
Sterling Munnar Udumbanchola
Sterling Munnar Hotel
Sterling Munnar Devikolam
Sterling Munnar Hotel Devikolam

Sterling Munnar Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 9 out of 28 reviews
Rating 4 - Poor. 4 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dhruv

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room had no hand towel or mat at bathroom. Room floor wasn’t clean and tiles broken.
Stayed 2 nights in Dec 2024

8/10 Good

Chaitanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice property and location. Bad connecting road and old fixtures in the room with dim lighting.
Stayed 2 nights in Feb 2024

6/10 Okay

Rajkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Goutham

Stayed 2 nights in Dec 2022

10/10 Excellent

KANCHAN

Stayed 1 night in Dec 2022

2/10 Terrible

Narayanan, Gaithersburg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Anand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location is extremely very good, staff is very helpful , food of the restaurant is very good. Property itself needs renovation and as it is 4 star property hence this should be maintained as 4 star . Overall happy to be this place again and recommend anyone would like to be there ,
Stayed 3 nights in Apr 2022

10/10 Excellent

Shankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant Stay at Munnar!!
Well maintained property. The rooms over look a lake in a valley. Beautiful mountainside view decorate your windows. Has a lot of activities in the resort- air gun, bow and arrow, snooker, pink ponk, carroms etc.. a party room also is available for singing and dining. bathrooms were comfortable, clean. Every day housekeeping keeps your towels and bed sheets fresh. Rooms had coffee maker, hair dryer, mini fridge, wardrobe closet, soap dispenser etc.. Staffs were very friendly, courteous and helpful. Property is 17 kms before Munnar when you climb from Theni. Access from the main road is short and good. Ample parking space available within the resort. Food was okay. It has buffet as well as ala carte for break fast, Lunch and dinner. While it was a good spread, the food was not that tasty. It can be better. And the coffee shop is not 24 x 7. A 4 star hotel will need a 24x7 coffee shop. And there is only one restaurant cuisine. I expected at least 2 for dinner. But this is a minor issue. Overall, had a very pleasant stay. Will visit again if schedule permits. Certainly recommended.
The room
View from the room
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location surrounded by tea gardens every where. However, it is not clean as it looks like in pictures and with less amenities and the hill station vibe is somehow missing
Stayed 1 night in Mar 2019

2/10 Terrible

Bhavith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid! avoid! avoid!!! Not worth!
This hotel is located at chinnakanal which is around 20 kms away from Munnar town. As soon as we entered the road towards Chinnakanal from Munnar, road started diminishing. There were some rare patches of asphalt road. Construction was going on for the entire 20 kms. And we had to wait for almost 30 mins twice as rock was being broken down and taken away in trucks. Total it took us more than 2 hours to cover 20kms. I think I will have to take my car to the mechanic now. I understand that it's not hotel's mistake, but they had called me a day before to ask us when we are gonna arrive and they never informed about this issue or advised us to consider delays. We cut short our trip and travelled back with just one night's stay though we had booked two. I dint get a refund for the cancellation even after explaining the circumstances. The hotel rooms were not upto the mark, absolute dissatisfaction and not worth the whole effort. The fridge and cupboard were dirty. No hand towels were provided. Toilet fittings were rusted. The soap dispenser was broken. After paying for a good time in Munnar, this was not expected.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is run down and food mediocre
Facility is run down, Out bath had a loose faucet and bath rod. Wall plaster and door was peeling off. Food was not good, we walked to Mahindra Holidays to eat daily, There was no WIFI in the room. Overall not a happy experience
Stayed 3 nights in Jan 2018

6/10 Okay

pranay, BANGALORE

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
drive down to munnar was tedious however the breathtaking views of the KDH valley was mesmerising picture post card type scenes munnar town badly maintained narrow roads, speedy traffic tea estates are amazing

10/10 Excellent

relaxation at hotel, chinnakanal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful
very beautiful

6/10 Okay

Sheela, Selvam

Disliked: Cleanliness
Sterling only in name, rusty in service
Very rude staff intermingled with good ones. On checking in, room floor was dirty and not mopped. Request for assistance for sightseeing suggestions was refused rudely. No amenities are provided in the room until asked for. Hotel is VERY NOISY in the evenings with music blaring at the activity centre and the rooms at not sound proof. At check out , request to bring down bags was ignored even after 3 calls for assistance. Finally we took down the bags ourselves and saw about 5 staff just milling about at the reception.

4/10 Poor

Sanil, Bangalore

Disliked: Cleanliness, room comfort
Creepy hotel in middle of nowhere
tl;dr; Do not go The room pics in the hotel description looked nice so we booked for 2 nights at expensive rates, expecting good rooms, but the rooms provided were so different. The hotel is located in nice place but they have somehow managed to mess it up by making windows looking towards thick foliage, forest which has nothing other than creepy sounds, room has morbid feeling in night and my wife was scared even if I would leave her for 5 min. food was expensive, yet disappointing to see such bad quality - not good at taste, banana split had a raw banana seriously how hard it is to make a banana split. They have an extremely slow service and waiter keeps forgetting orders. rest of the food was not good too. The in house TVs had DTH connection but were out of order for half the time, the power too was fluctuating and went out for at least 50 times one night. The rooms provided were not even in the same building so we have to walk in the rain, climb stairs (no lift) and get drenched every now and then. Felt, totally robbed and management didn't do anything even when we complained. Breakfast has lot of options but most of it are stale and they are probably using old stuff from previous days. They can't make good tea or coffee, so what to expect from them

4/10 Poor

Vimal , New Delhi

Disliked: Property conditions & facilities, room comfort
The location is good. that is the only comfort
sad.. The hotel looks very old and needs drastic improvement. People spend money and you are charging huge sum why not give some value.

10/10 Excellent

mahavir jindal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

RW

Disliked: Cleanliness, room comfort

8/10 Good

Rama, Bangalore

Liked: Property conditions & facilities, room comfort
Good hotel but service needs to improve
The hotel has an awesome location..beautiful views and is a charming property. However the service was not upto the mark..especially in the restaurant..no one was bothered to serve you! Rooms were nice but a bit on the smaller side..overall had a nice stay..!

6/10 Okay

Birendra Khosla, New Delhi

Liked: Cleanliness, room comfort
Location is good but service is slow
The stay was comfortable but we had to surrender Deluxe Suites since they were located far away and on different floors, which had no lift. Instead, the hotel gave us standard rooms without refunding the excess money charged for the Deluxe suites.

6/10 Okay

bikram bhatia, kharghar

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
stay was ok
stay was nice, overall had satisfactory stay, could improve more on the rooms comfort.

8/10 Good

Sumeet, Singaopre

Liked: Cleanliness, room comfort
Nice views from the rooms, away from the city
Good location, well maintained, good food choice, good help from activity desk

6/10 Okay

Singh

Liked: Staff & service
Disliked: Room comfort
Could be so much better.
Great location, next to tea Garden, 20 km from Munnar Town. Shops nearby for daily needs, next to Mahindra resort. Jr. Suite room, seem a bit older and not very new, walls had some painting issue, bathroom looked spank new. Lobby and garden area excellant. Great views of mountains. Breakfast was excellent everyday, eclectic choices, chef very accommodating to requests. Rooms look slightly older from inside, some paint job and cleaning required. Independent 2 storey buildings were next to forest, very quiet at night.

8/10 Good

sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

NOT INTRESTED, THRISSUR

Disliked: Cleanliness, property conditions & facilities, room comfort
RESORT IN A HAUNTED PLACE FAR AWAY FROM TOWN
ROOM WAS FABULOUS AT FIRST, LATER WE REALIZED WATER HEATER SUPPLIED HOT WATER ONLY FOR FEW SECONDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TOILET CLOSET WAS TILTED(* MAY BE FOR EFFICIENCY*) FINALLY ABOUT THE BED,,,,,,,,,,,,,,,,,,, IT WAS EXTRA SPRINGYYYYYYYYYYYYYYYYYYY N WE SLEPT ON THE SOFA WHICH WAS ACCEPTABLE FOR A DAY, NOT MORE THAN THAT....AMBIANCE WAS JUST THE BASIC LIKE ANY BASIC HOTEL................. HELP-DESK WAS NOT HELPFUL ENOUGH TO GIVE THE BASIC INFORMATION'S ABOUT THE RESORT..