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Unzen Azumaen

3.5 star property

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Photo gallery for Unzen Azumaen

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi
RIYU, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
SUISYOKU, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
181 Unzen Obama-cho, Unzen, Nagasaki-ken, 854-0621
  • Unzen Jigoku Hell
    ‪8 min walk‬
  • Unzen-Amakusa National Park
    ‪7 min drive‬
  • Unzen Ropeway
    ‪13 min drive‬
  • Nagasaki (NGS)
    ‪77 min drive‬

Room options

View all photos for RIYU, Room with Semi Open-Air Bath, Non Smoking

RIYU, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi

RIYU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese-Western Style Room, Non Smoking

Japanese-Western Style Room, Non Smoking | Iron/ironing board, free WiFi

Japanese-Western Style Room, Non Smoking

  • Sleeps 8
  • 2 Single Beds and 6 Single Futons

View all photos for SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for SUBARU, Room with Semi Open-Air Bath, Non Smoking

SUBARU, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi

SUBARU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 10
  • 2 Single Beds and 11 Single Futons

View all photos for KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Special Room, Non Smoking

Special Room, Non Smoking | Iron/ironing board, free WiFi

Special Room, Non Smoking

  • Sleeps 9
  • 2 Single Beds and 9 Single Futons

View all photos for Japanese Room

In-room dining

Japanese Room

  • Lake view
  • Sleeps 6
  • 6 Single Futons

View all photos for WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

Iron/ironing board, free WiFi

WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 9
  • 2 Single Beds and 9 Single Futons

View all photos for SUIEN, Room with Semi Open-Air Bath, Non Smoking

SUIEN, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi

SUIEN, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Japanese Room with Single Bed　Non-Smoking Lake View

In-room dining

Japanese Room with Single Bed　Non-Smoking Lake View

  • Lake view
  • Sleeps 6
  • 6 Single Futons OR 1 Single Bed

View all photos for AZUMA, Room with Semi Open-Air Bath, Non Smoking

AZUMA, Room with Semi Open-Air Bath, Non Smoking | Iron/ironing board, free WiFi

AZUMA, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 10
  • 13 Single Futons

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The price is CHF 405
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About this property

Unzen Azumaen

Ryokan in Unzen with full-service spa and free local area shuttle
Along with a full-service spa, this ryokan has a coffee shop/cafe and spa services. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and free train station pick-up. Additionally, a meeting room, free newspapers and tour/ticket assistance are on-site.
Unzen Azumaen offers 27 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation offers separate dining areas. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa, Rien. Services include massages. The spa is equipped with a hot tub.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 AM. There are hot springs on site.

During your stay at Unzen Azumaen, you're just a quick walk from Unzen Toy Museum. Free WiFi in public areas, free self-parking and free train pick-up service are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Breakfast is offered for a fee
  • Indulge with massages at Rien
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes hot springs
  • Just a 5-minute walk from Unzen Toy Museum and 7 minutes on foot from Oshidori Pond
  • Free train station pick-up, train station drop-off and local-area shuttle service
There's a coffee shop/cafe on site. WiFi is free in public spaces. As a guest of Unzen Azumaen, you'll find a full-service spa and hot springs. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, gift shops/newsstands, and karaoke are also featured at Unzen Azumaen. The ryokan can provide wedding services and tour/ticket assistance. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Unzen ryokan.

Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Breakfast available for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Hot tub
  • Massage
  • Public bath open from 3:00 PM - 11:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Child's club card: JPY 2160 per night, (up to 12 years old).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately JPY 2700 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards
Cashless transactions are available

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen

Unzen Azumaen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 73 reviews
Rating 8 - Good. 22 out of 73 reviews
Rating 6 - Okay. 11 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 4 out of 73 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

HUNG FAI

Travelled with family
Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024

10/10 Excellent

KANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable premium Ryokan
Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024

10/10 Excellent

Chi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view!
The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023

6/10 Okay

Francis

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
Hotel way overcharged is for dinner. For 8800 yen, we were given food that’s worth about one third the price in a cold, function room that’s most uncondicive. Onsen was probably one of the worst we’ve been. No amenities provided except for basic shampoo, conditioner n body shampoo . Staff is ok . But we felt really cheated about dinner. Absolutely zero value for money. Only thing I can compliment is the bed and comforter. The rest of the room is lousy.
Stayed 1 night in Nov 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emperor's accommodation - mediocre food
The special room we were given was lovely. But the food was unsatisfactory and not worth the high price we paid. The dining room was like a store room.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great view and staff!
This hotel was clean, quiet and met our needs as a family of 4. The hotel does have a charge for kids, as well as, a small daily resort fee, so be aware of that upon checkin. The staff was friendly and provided us tea and orange juice for the kids upon arroval, then accompanied us to our tatami room to answer any questions we had with an English speaking staff member. The tatami room is worth the extra cash, as it has a great view of the lake and has about 8-10 futon mattresses to lay out ( I was concerned about not sleeping well on the firm floor, but double stacked mine had a great night sleep!) To the reviewers talking about this hotel being “old”; yes it’s not the newest hotel (you won’t find that in this town anyways) but it was clean and meets the standards of a typical Japanese hotel and do agree to stay clear of the western style rooms. Stack up on food/drinks from Lawson or Family Mart ( Not a lot of food options around), get the tatami room, go the onsen/sauna and enjoy the view. You won’t be disappointed.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Kevin, Hong Kong

Liked: Cleanliness, staff & service
Kyushu getaway
Very remote but large hotel with great views of the lake. Perfect for quiet retreat. Short uphill walk to Main Street to visit the Jigoku, which was amazing. Best to have dinner in hotel as choices on Main Street limited.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
This is very nice and comfortable hotel. We happened to stay in Japanese style room. It is spacious and the lake view was wonderful from room.

8/10 Good

David, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hotel
Very good accommodation. Staff helped as best as possible with English speaking customer. Very comfortable and helpful for any needs during stay. Provided delivery and pick up by hotel transportation to village area for shoppoing and restaurants.

10/10 Excellent

Ryan, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a relaxing getaway
Super service, super facilities for a ryokan. The only downside is that I was there alone and it was a bit lonely. No communal activities. Bit great for a couple or family

8/10 Good

Kazuhiro

Travelled with family
Liked: Cleanliness, staff & service, amenities
夜、朝ともに食事が非常に美味しかった。
Stayed 1 night in Dec 2024

10/10 Excellent

Seiwa, Kitakyushu-shi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの眺めが良く、また担当してくださった方の対応が素晴らしかったため贅沢な時間を過ごせました。
Stayed 1 night in Nov 2024

6/10 Okay

??

Disliked: Cleanliness
夕飯の食事は至れり尽くせりでした、朝食は塩分多くせっかく釜で炊かれたご飯食べきれずおにぎりにしてもらいました！
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
최고의 평온한 휴식을 취할수 있는 숙박이었습니다. 아침에 일어나 바라보는 호수의 뷰는 정말 잊지 못할거 같네요. 온천물 또한 훌륭했습니다. 감사합니다. 다만,,,외부 주변에 음식점이 많지 않은만큼 다양한 다이닝 메뉴가 있었으면 합니다.
Stayed 1 night in Sep 2024

10/10 Excellent

sanghoon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mai

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
スタッフの方々はみなさん親切でした。 施設はわりと古くはありますが、温泉のお湯もよかったです。 が、ごはんは少し内容が残念でした。
Stayed 1 night in Aug 2024

10/10 Excellent

ryoichi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が地元の食材を活用されていてとても美味しかったです。
Stayed 1 night in Aug 2024

6/10 Okay

YOSHIKAZU

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
スタッフの対応、食事良かったです！ ただ全体的にカビ？臭さを感じました。 枕が高すぎて残念😓 雨天の為、 大浴場の露天は楽しめませんでした😞 シェードなり何か対応できればいいですね、、、
Stayed 1 night in Jun 2024

8/10 Good

JEONGSHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゴールデンウィークに宿泊しました。 館内は広く、食事の時間帯なども上手く調整され、混み合うこともありませんでした。大浴場(別館なので少々遠い)もゆっくり入れました。 夕食も朝食もモダンで美味しくて美しい！ 接客も気持ちよく、期待以上のお宿でした。 高齢の母にも喜んでもらえました。
Stayed 1 night in May 2024

10/10 Excellent

MEGUMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景色が素晴らしかった。夕食の演出も素晴らしくとてもゆっくりできて楽しめました。
Stayed 1 night in Apr 2024

10/10 Excellent

CHIN CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

kazuki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の景色が素晴らしい。 雲仙地獄など観光地も近く便利。 トイレのウォシュレットが壊れていたので星四つ。
Stayed 1 night in Mar 2024