Service is hit and miss, the grounds, the community house with the library and sitting room are beautiful, the rooms could be nice as well, but the carpet in our bedroom was so dirty, it was disgusting. Stains all over, also on the two chairs. Over all, it is an Interesting historic place to stay at. If they change the carpet, have breakfast ready and still available at the times they offer it and hand out some cutlery (it is Oneida, after all, the place where they produced cutlery!), the place could be amazing. The museum tour we did on our last day was interesting! I also liked that every room has a book of the Oneida community, nice touch.