We booked our trip to Vail a few months ago with the hopes that my immediate family (myself, my husband and our two children), plus my parents, my sister and brother in law, plus my brother and his girlfriend would be able to attend. Somehow it all worked out!
The house was very clean and had just about everything we needed (utensil wise) to cook our owns meals. There were enough towels for ten of us, the rooms all had ample closet space and the bedding (and mattresses) were clean and comfortable.
The large showers were really nice and worked well for the adults and the children alike. There were also plenty of towels. We really enjoyed having the grill and the outdoor firepit as well.
Andrew was extremely accommodating and quick to answer any questions we had. We were unable to find a broom or grilling utensils and he has new ones there in less than an hour. Talk about service!
We also really liked that the rooms each had their own thermostat because everyone is our group liked a different temperature. We took full advantage of having a washing machine available.
If I was going to find anything to complain about, there would only be two minor things: We didn't know there weren't outside lights and there are no curtains covering any of the windows. We traveled with dogs, so letting them out in the dark wasn't ideal. There were lights on the balcony and a light up tree that were set up on a timer, but we didn't figure those out until our last night.