8/10 – Gut
Amy S.
21. Nov. 2024
Gut: Sauberkeit
A few problems
The house was fine. I was given an incorrect code for entry by the VRBO host and was unable to enter the property. It was very frustrating trying to communicate via the app but finally the property manager texted me and sent someone to help us. He showed us how to work the keypad, which was totally unclear and numbers were very difficult to see, and gave us the correct code. This was after about an hour standing outside in cold, rainy weather repeatedly trying to use the incorrect code. VRBO customer service was polite but couldn’t help. VRBO host told us to get keys out of the lockbox but failed to tell us the lockbox was behind a fenced gate. We did get the keys out from the young man the property manager sent but none of them worked in the lock, so that should be checked and corrected. It would be helpful to have larger trash cans in the bathrooms. The living room chairs’ upholstery needs cleaning. There should be some Kleenex type tissues in the bathrooms. A nonslip mat for the downstairs shower would make it safer. The claw foot tub with shower was too dangerous for myself or my friend to step in and out of, we are over 60. The kitchen was okay, a cutting mat or board would have been useful to have.
Amy S.
Aufenthalt von 7 Nächten im November 2024