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EXchange Hotel Vancouver

4.0 star property

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Photo gallery for EXchange Hotel Vancouver

Exterior
Reception
Patio Suite - Dividend Floor | Terrace/patio
Patio Suite - Dividend Floor | 1 bedroom, premium bedding, down duvets, in-room safe
Pender Suite - Dividend Floor | 1 bedroom, premium bedding, down duvets, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Vancouver Waterfront
    ‪2 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Canada Place
    ‪4 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Two Queens

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Two Queens

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen with Sofa Bed

1 bedroom, premium bedding, down duvets, in-room safe

Superior Queen with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queens with Sitting Area

1 bedroom, premium bedding, down duvets, in-room safe

Superior Two Queens with Sitting Area

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

1 bedroom, premium bedding, down duvets, in-room safe

Superior Two Queen Beds and Sofa Bed - Dividend Floor

  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Queen

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Queen

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Queen Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor | 1 bedroom, premium bedding, down duvets, in-room safe

Pender Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor | 1 bedroom, premium bedding, down duvets, in-room safe

Urban Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor | 1 bedroom, premium bedding, down duvets, in-room safe

Blue Chip Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

1 bedroom, premium bedding, down duvets, in-room safe

Superior Queen Room with Sofa Bed - Dividend Floor

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

1 bedroom, premium bedding, down duvets, in-room safe

Superior King Room with Sofa Bed - Dividend Floor

  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King with Sofa Bed

1 bedroom, premium bedding, down duvets, in-room safe

Superior King with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

1 bedroom, premium bedding, down duvets, in-room safe

Boutique Queen Studio – Accommodates upto 2 people

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor | 1 bedroom, premium bedding, down duvets, in-room safe

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

EXchange Hotel Vancouver

Hotel with a restaurant, steps from Vancouver Waterfront
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at EXchange Hotel Vancouver. During your stay, you're just a quick walk from Vancouver Waterfront. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Hydra Estiatorio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and helicopter/aeroplane tours
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • Steps from Vancouver Waterfront and Granville Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness centre, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Hydra Estiatorio – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 49 per night)
  • Secured, covered valet parking on site (CAD 59 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults and CAD 15 to 30 for children
  • Covered self-parking fee: CAD 49 per night
  • Valet parking fee: CAD 59 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Guests will receive smart lock details. Guests are required to download the property's Flexi pass mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2527 out of 3051 reviews
Rating 8 - Good. 360 out of 3051 reviews
Rating 6 - Okay. 96 out of 3051 reviews
Rating 4 - Poor. 40 out of 3051 reviews
Rating 2 - Terrible. 28 out of 3051 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jerin

Stayed 1 night in Mar 2025

10/10 Excellent

lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Amazing service. We did have an issue with our original room which was addressed immediately and much to.iur satisfaction.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michel

Stayed 4 nights in Mar 2025

10/10 Excellent

Chi

Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hazel

Stayed 2 nights in Feb 2025

10/10 Excellent

Parsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Extremely polite employees. Quite and clean all around. Would definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Annie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

julie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This hotel is one of the best experiences 8ve had any where in the world ive traveled. The staff is exceptional in every area of the hotel. Jenny at the feont desk, Brittney in the restaurant, Shadi our server, Randy the concierge, Andres in the lobby and Jesse at the bat ALL went of their way way at every turn to elevate pur stay. They l9ve what they do and it shines through. Ive stayed in other hotels in Vancouver- but this will be my home away from home in this city from now on. Dont miss dinner at Hydra! Rooms clean and quiet -bathrooms large - walkable to everything. Great stay all around
Stayed 3 nights in Feb 2025

10/10 Excellent

Anca

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, some of the most helpful staff I have ever come across
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Erikah Ingrid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jong whun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Veronica and Jervis

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were some of the friendliest I’ve ever had at a hotel. The kind lady at the front desk (I believe her name was Victoria) allowed us to check in at 12pm rather than waiting until 4pm, and she upgraded us for free! Thank you so much! All of the doormen are as helpful and friendly as ever. The room was always spotless and so comfortable and cozy; not to mention beautiful! Great location too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erikah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ExCHANGE made my birthday special

We have enjoy our time at the hotel, from the check in to check out, I staff was very very accommodating, nice and got attention to details. They provided us voucher as we had to wait for our room to get ready, which was highly appreciated. It was my birthday and they did do me 2 decorations for my room and I feel so spécial. The food at Hydra was exquisite, the ambiance was Greek and staff very nice. For the breakfast I recommend the Omelette and also the Cinnamon toast. Super delicious. Room were cleaned daily and the staff respected our privacy The only thing I did not like was the fact that there was no pools but everything else was amazing.
Stayed 1 night in Feb 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Manu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Will stay there again for sure.
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Toluwalopemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super friendly and helpful. Fantastic location and stylishly decorated rooms.
Stayed 3 nights in Feb 2025

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025