Empress Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Palace Hotel

Reception
Self-parking (surcharge) 20 per day
Interior detail
Honeymoon Studio Suite | Living area | Heated floors
Honeymoon Studio Suite | Living area | Heated floors

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
12788 Ross Place, 1, Surrey, BC, V3V6E1
  • Taj Park Convention Centre
    3 min drive
  • Holland Park
    3 min drive
  • Central City Shopping Centre
    5 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    35 min drive

Room options

Elite Suite, 1 Bedroom, Ensuite

  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Honeymoon Studio Suite

  • Sleeps 2
  • 1 King Bed

Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

  • Sleeps 3
  • 1 Queen Bed

Family Suite

  • Sleeps 7
  • 1 Single Bed, 1 Queen Bed and 1 Single Bunk Bed

Honeymoon Suite, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

Grand Room, Balcony, Garden View

  • Sleeps 6
  • 2 King Beds

Family Room, 1 Bedroom, Refrigerator & Microwave

  • Sleeps 8
  • 2 King Beds

Economy Room

  • Sleeps 2
  • 1 Queen Bed

Luxury Suite

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Empress Palace Hotel

Guesthouse in Surrey
Self parking, a microwave in a common area and a fridge in a common area are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include dry cleaning, express check-out and wedding services.
Empress Palace Hotel offers 15 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature shared/communal kitchens. This individually decorated and furnished accommodation has separate dining areas and includes desks. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Full-sized fridge/freezers and microwaves are provided.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Empress Palace Hotel, you'll be within walking distance of Taj Park Convention Centre. Free WiFi in public areas, dry cleaning service and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a terrace, a fireplace at reception and TV in a common area
  • On-site recreation includes a playground
  • Just a 3-minute drive from Taj Park Convention Centre and a few minutes from Holland Park
  • Pets welcome for a fee
As a guest of Empress Palace Hotel, you'll find a terrace, a garden, and a fireplace in the lobby. Public spaces have free WiFi. Empress Palace Hotel also features dry cleaning/laundry services, express check-out, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Surrey guest house is smoke free.

Languages

Arabic, English, Farsi, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (USD 20 per day)
  • Limited on-site parking (max 1 space per unit)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Playground
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Soap
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 49.00
Late check-in subject to availability
Late check-in fee: USD 29 for check-in between 11:30 PM and 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
The front desk is open daily from 1:00 PM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 29 per pet, per day (maximum USD 4 per stay), plus a one-time cleaning fee of USD 20 and a deposit of USD 100 per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Cash Cleaning deposit: USD 50 per stay
  • Cleaning fee: USD 39 per accommodation, per stay.
  • Administrative fee: USD 29 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 20 per day
  • Pet deposit: USD 100 per day
  • Pet fee: USD 29 per pet, per day (maximum USD 4 per stay) plus a one-off USD 20 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-in fee: USD 29 for check-in between 11:30 PM and 2:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day
  • Bed sheets fee: USD 5 per bed, per night (or guests may bring their own)
  • Electricity fee: USD 5 per night
  • Heating fee: USD 5 per night
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 1:00 PM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Empress Palace Hotel Surrey
Empress Palace Hotel Guesthouse
Empress Palace Hotel Guesthouse Surrey

Empress Palace Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 59 reviews" "
Rating 8 - Good. 0 out of 59 reviews" "
Rating 6 - Okay. 1 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 4 out of 59 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

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