Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

2.5 star property

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Exterior
Indoor spa tub
Premium bedding, in-room safe, desk, blackout curtains
Point of interest
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Housekeeping

Explore the area

Map
10688 No. 6 Road, Richmond, BC, V6W1E7
  • Riverport Sports and Entertainment Complex
    ‪5 min walk‬
  • CF Richmond Centre Mall
    ‪11 min drive‬
  • Steveston Village Historic Waterfront
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers 147 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Riverport Richmond by IHG gets high marks from our customers. During your stay, you're just a quick walk from Riverport Sports and Entertainment Complex. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Richmond Night Market and 14 minutes from Tsawwassen Mills
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1204 square feet (112 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Express Hotel & Suites Riverport Richmond by IHG.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Playground
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,204 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (66 centimetre high)
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Riverport Richmond
Holiday Inn Express Riverport Richmond
Holiday Inn Hotel Riverport
Holiday Inn Riverport
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond an IHG Hotel

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1019 out of 1861 reviews
Rating 8 - Good. 494 out of 1861 reviews
Rating 6 - Okay. 180 out of 1861 reviews
Rating 4 - Poor. 82 out of 1861 reviews
Rating 2 - Terrible. 86 out of 1861 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Very good breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
For free breakfast it was really good.
Stayed 1 night in Nov 2024

8/10 Good

Harmanpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally great customer service. Excellent stay, I will be setting up corporate rates for the future stays.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Bellingham

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and good location for what we needed.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is very dated. The bathrooms for sure need updating. The kitchen is ok. The mattresses need updating. My husband asked for something at the front desk and they said they would bring it up. Two hours later he went down again and they had no idea what he was talking about. Lots and lots of kids teams during our stay. The lobby and breakfast room are nice. Complimentary breakfast was very good.
Stayed 8 nights in Nov 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the apartment style accommodation, price and proximity to airport
Stayed 1 night in Nov 2024

4/10 Poor

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really noisy inside, you can hear people walking and talking so clearly.
Stayed 1 night in Nov 2024

6/10 Okay

Katherine

Travelled with family
Disliked: Cleanliness, amenities
Hotel room was over heated. Even with AC on.
Stayed 1 night in Nov 2024

6/10 Okay

Maj

Business traveller, Travelled with partner
Liked: Amenities
Average. Perhaps less than
Stayed 3 nights in Nov 2024

8/10 Good

Rowan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff friendly and efficient and the provided breakfast was good. Really all I could ask for in this class of hotel.
Stayed 1 night in Nov 2024

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
I would like to stay for more days at this property if I can.
Stayed 6 nights in Nov 2024

6/10 Okay

adam

Travelled with family
I didn't like that the air conditioner in the room was leaking, completely soaking the floor to the bedroom. It was pretty bad, but oh well, things happen. What was more disappointing is that the staff didn't really offer any consolation. They said they'd offer me points for my next stay, but only if I signed up and enrolled in their program. Conditional accountability... it just all really came off as insincere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was definitely the highlight of this hotel. Lots of choices that included changes in the two days we stayed there. Interesting additions like a really nice salsa for eggs and fried rice. The staff was amazing any time we asked for anything, very helpful. The only issue we had was when we tried to go to the pool and hot tub on the first day our eyes were burning due to the excess of chlorine. I assume this is from the weekend of many children but it made our pool time cut short. It was better the second day.
Stayed 2 nights in Nov 2024

6/10 Okay

Iman

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overall the hotel was average, the area is kind of scarce with not much around but quiet and peaceful with some entertainment activities and dining near by. Pool needed more maintenance and cleaning
Stayed 2 nights in Nov 2024

8/10 Good

Jin Young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

So-Yeon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Right beside Ice Rink
Stayed 1 night in Nov 2024

8/10 Good

Tiffany

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Nadeem

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Stayed 2 nights in Oct 2024

10/10 Excellent

Parvesh

Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jerry Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
4 stars as it needs improvement with sound proofing the rooms. You can hear people talking even while you're inside your room!
Stayed 1 night in Oct 2024

10/10 Excellent

Lyall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and off the main roads with transit access to everything and airport shuttle.
Stayed 1 night in Nov 2024