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Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Exterior
Lobby sitting area
Indoor pool, pool loungers
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • 24/7 front desk

Explore the area

Map
10688 No. 6 Road, Richmond, BC, V6W1E7
  • Riverport Sports and Entertainment Complex
    ‪6 min walk‬
  • Richmond Night Market
    ‪9 min drive‬
  • Steveston Village Historic Waterfront
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Premium bedding, in-room safe, desk, blackout curtains

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Kitchen

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, coffee/tea maker

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers 147 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Riverport Richmond by IHG gets high marks from our customers. During your stay, you're just a quick walk from Riverport Sports and Entertainment Complex. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 9 minutes by car from Richmond Night Market and 14 minutes from Tsawwassen Mills
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1204 square feet (112 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Express Hotel & Suites Riverport Richmond by IHG.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,204 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (66 centimetre high)
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Riverport Richmond
Holiday Inn Express Riverport Richmond
Holiday Inn Hotel Riverport
Holiday Inn Riverport
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond by IHG
Holiday Inn Express Hotel Suites Riverport Richmond an IHG Hotel

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1084 out of 1936 reviews
Rating 8 - Good. 503 out of 1936 reviews
Rating 6 - Okay. 176 out of 1936 reviews
Rating 4 - Poor. 78 out of 1936 reviews
Rating 2 - Terrible. 95 out of 1936 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for the weekend. A short drive up the street to a lot of eatery options. The room was spacious and clean. I loved everything about the shower, from the water temp to shower head to water pressure. We slept very well, good room temperature. Sound insulation wasn’t great, but it didn’t bother us. We couldn’t hear anything from neighboring rooms, but any hall sounds came right in the door and the window also seemed like it was cracked open, it was so easy to hear cars on the street earlier in the night. Breakfast was OK. Pool and hot tub were good. Staff was good. They offer a texting feature if we have any questions, which came in handy with prompt service.
Stayed 2 nights in Mar 2025

6/10 Okay

Karine

Room stinks,I had to buy an air freshener!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a week due to having surgery and needing to stay in the area. The staff were amazing - very friendly, helpful, and accommodating. The complimentary breakfast buffet was ideal and convenient....probably the best we have ever had. All of the amenities - swimming pool, b-ball court, walking distance to so many activities (largest theatre we have ever seen, waterpark, airhouse, skating arena). We were also provided with a larger fridge and kettle as we had a longer stay. Upgraded our stay so we could have a larger room for comfort. Will definitely be back whenever staying in the area again!
Stayed 7 nights in Mar 2025

8/10 Good

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location beside a number of activities and restaurants is excellent! The hotel is well kept and staff are lovely.
Stayed 1 night in Mar 2025

2/10 Terrible

Polina

Stayed 1 night in Mar 2025

8/10 Good

Obaraboye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffets breakfast waa great
Stayed 2 nights in Feb 2025

10/10 Excellent

Andre, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, quiet area and clean. Great stay.
Stayed 1 night in Mar 2025

8/10 Good

Tran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Stephanie D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay for our family of 5 Larger suite allowed us all to stay in one room Great to have free parking and full breakfast included
Stayed 1 night in Mar 2025

10/10 Excellent

Agnes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Maridel R

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is totally unsafe ! My wife plugged in her phone to charge the phone instead the phone and charger burnt in a second . This hotel has electrical issues which can cause fire and very unsafe for children. We contacted the management and GM Farrah responded only by email that our phone charger is incompatible with the outlet in their night lamp that we should’ve read the instructions before plugging our phone in the outlet . If your night lamps in the hotel are incompatible with the cell phones , It should’ve been a warning sign not to use it . We are not being compensated for the burnt phone and charger coz it’s our fault according to the management. If you have children specially do not go to this hotel because chances of fire from faulty night lamps are real. We are contacting the city of Richmond authorities and fire department also filling a civil law suit .
Stayed 3 nights in Mar 2025

10/10 Excellent

Mallory

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Works for my business needs
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay here!
Stayed 1 night in Feb 2025

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and nice staff
Stayed 4 nights in Mar 2025

4/10 Poor

John

Travelled with family
Disliked: Staff & service
I had to tell the staff to move along after several of them were laughing, talking, yelling outside my room at 6 AM. Upon telling the front desk staff and manager that they need to be more aware of their locations where they wish to discuss life they did nothing except shrug their shoulders. I was then overcharged for my stay and again..nothing. the sheets smelled like chemicals and the bed was uncomfortable. The late check in staff was friendly but thats about the only plus. Wont be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Mar 2025

10/10 Excellent

Shikha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff should inform about all the services
Stayed 1 night in Mar 2025

2/10 Terrible

Misty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hair in my bathroom and out of hair car me product and pool had boogers
Stayed 1 night in Mar 2025

8/10 Good

Tara

Stayed 1 night in Mar 2025

10/10 Excellent

Nawaal

Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out. Friendly service, quiet.
Stayed 2 nights in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast with good coffee. Easy access to Highway 99 ( and, therefore, easy access to the lower mainland). Free airport shuttle was a huge bonus.
Stayed 2 nights in Feb 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, helpful and friendly.
Stayed 2 nights in Feb 2025