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River Rock Casino Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Indoor pool
Interior
Interior entrance
3 restaurants, breakfast served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Hot tub
  • Breakfast available
  • Pool
  • Bar
  • Gym

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    5 min walk
  • Richmond Night Market
    6 min walk
  • Aberdeen Centre
    19 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    9 min drive

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Marina View Suite (Casino Tower)

  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino) | Premium bedding, in-room safe, desk, soundproofing

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Suite (Casino Tower)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

River Rock Casino Resort

Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
This smoke-free resort features 3 restaurants, a marina and a full-service spa. Additionally, a casino, an indoor pool and a fitness centre are on-site. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of River Rock Casino Resort's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from Great Canadian Casino. 3 restaurants, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Indulge with facials, body wraps or body treatments at Absolute Spa
  • Amenities include a meeting room, a conference centre and a car charging station
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the low noise level and spaciousness to the cleanliness and comfy beds
  • 1.1 mi (1.8 km) from McArthurGlen Designer Outlet and 7.3 mi (11.8 km) from BC Place Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square metres) and includes a conference centre. A casino, an indoor pool, and a hot tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Curve Restaurant & Lounge – This restaurant only serves dinner.
Chopsticks – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.
The Rock House – This restaurant only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Zios – On-site restaurant. Open daily.
Starbucks – This café serves breakfast, lunch and light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Restaurant & Lounge
  • Starbucks
  • The Rock House
  • Zios

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre (13,003 square foot of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3273 out of 6908 reviews" "
Rating 8 - Good. 1895 out of 6908 reviews" "
Rating 6 - Okay. 936 out of 6908 reviews" "
Rating 4 - Poor. 490 out of 6908 reviews" "
Rating 2 - Terrible. 314 out of 6908 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Li

Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole family loved staying at the River Rock Casino Resort! The pool and the water slide were a hit with the kids, and the Skytrain station is a couple steps away which is convenient. There is also guest parking. Rooms were clean and spacious, and staff is very friendly. We would go back again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it's right at the sky train start for quick access for Vancouver! The staff is super helpful as well!
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. No negative comment!
Stayed 1 night in Sep 2024

8/10 Good

Patricia, Mansfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms definitely need updating . Wallpaper peeling off the wall in bedroom. Same carpet, furniture and pictures on the wall that were there for the last many years we have stayed there.
Stayed 3 nights in Sep 2024

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, great price and location for exploring the area. Parking was a litke confusing at firstbut not expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ian, Nottingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite looked a little dated and had a bit of wear and tear, but lots of space and facilities. Superb transport with direct skytrain link. Casino was fun. Price great. Resort shop even sold tablets. Would stay again.
Stayed 4 nights in Sep 2024

6/10 Okay

Merv

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Timothy Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
I expected it to be better, but it was a nice hotel for sure have stayed previously but resort room wasn’t as good as hotel room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marianne

Stayed 1 night in Aug 2024

6/10 Okay

Melody

Disliked: Cleanliness, amenities
Room needs to be painted. Horribly lumpy, uncomfortable mattress. Coffee mug chipped.
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Stayed 1 night in Jul 2024

8/10 Good

John

Stayed 2 nights in Aug 2024

2/10 Terrible

cindi

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dont do it. Outdated, dirty. Sagging mattress
Stayed 2 nights in Sep 2024

10/10 Excellent

John Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Liked: Amenities
Was a great experience glad I stayed there
Stayed 1 night in Sep 2024

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the River Rock
Stayed 1 night in Sep 2024

10/10 Excellent

Sheren

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Timothy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The rooms were quiet which was nice. Staff weren’t overly helpful our room didn’t get serviced and we told them and they said oh our phone didn’t work only one elevator open
Stayed 2 nights in Sep 2024

6/10 Okay

Yvonne

Stayed 1 night in Aug 2024

8/10 Good

Cathy

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Nathan

Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tran

Stayed 1 night in Aug 2024