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Hotel Oriente

2.5 star property

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Photo gallery for Hotel Oriente

Property entrance
Buffet
Point of interest
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Pet-friendly
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Calle Miguel Lerdo 20, Zona Centro, Veracruz, VER, 91700
  • Veracruz Harbour
    ‪1 min walk‬
  • Veracruz Cathedral
    ‪3 min walk‬
  • Veracruz Aquarium
    ‪7 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Doble Superior

Doble Superior | In-room safe, desk, laptop workspace, iron/ironing board

Doble Superior

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

  • 35 sq m
  • Sleeps 6
  • 3 Double Beds

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The price is CHF 24
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About this property

Hotel Oriente

Hotel with free valet parking, steps from Veracruz Cathedral
A 24-hour business centre, a conference centre and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include self parking, a business centre and concierge services.
Hotel Oriente offers 78 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Oriente. During your stay, you're just a quick walk from Veracruz Harbour. Enjoy features like free WiFi in public areas and free valet parking, plus a coffee shop/cafe.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at the café
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Veracruz Cathedral and 4 minutes on foot from Naval Historical Museum
  • Beach shuttle service available for a fee
  • Pets welcome for a fee
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Oriente. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Veracruz hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 1:00 PM.
Café Oriente – On-site café.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free valet parking on site
  • Parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 1:00 PM for a fee: MXN 130 to 200 per person
  • A coffee shop/cafe

Restaurants on site

  • Café Oriente

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 170 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 200 per person
  • Pet fee: MXN 170 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Oriente Hotel Veracruz
Oriente Veracruz
Hotel Oriente Hotel
Oriente Suites Hotel
Hotel Oriente Veracruz
Hotel Oriente Hotel Veracruz

Hotel Oriente Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 197 out of 477 reviews
Rating 8 - Good. 149 out of 477 reviews
Rating 6 - Okay. 83 out of 477 reviews
Rating 4 - Poor. 26 out of 477 reviews
Rating 2 - Terrible. 22 out of 477 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Luis angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good related to price
Stayed 1 night in Jan 2025

6/10 Okay

denisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Esta cerca de todo en el malecón, artesanías y el viejo veracruz
Stayed 1 night in Dec 2024

8/10 Good

Juana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to tourist attractions.
Stayed 13 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good stay! The staff was friendly and the room was good. The location of the hotel was at the center of Veracruz so it was super walkable.
Stayed 1 night in Jan 2024

4/10 Poor

JUAN

Travelled with group
Disliked: Staff & service, property conditions & facilities
Drapes needs to be sunblock. Outside noise bothers a lot, at 3 AM music was still on, coming from bar near hotel, maybe there is no Local Law regulations about it. Price is very low , but quality and overall stay reflects that.
Stayed 1 night in Feb 2024

6/10 Okay

Aaron

Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
Older, dated hotel, very affordable, in a great location. The staff was very friendly, the parking was ridiculous.
Stayed 1 night in Sep 2023

8/10 Good

Chris

Travelled with partner
Liked: Staff & service, amenities
The staff was really nice and helpful. The room felt drab and wasn't super clean, a touch of paint might spruce it up a bit. But for the price, it was great! And just a block from the zócalo!
Stayed 1 night in Sep 2023

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service
Staff was very friendly and helpful.
Stayed 5 nights in Aug 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful staff
Stayed 2 nights in Jun 2023

8/10 Good

José

Stayed 1 night in Jan 2023

2/10 Terrible

wendy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty ac dont get cold. Dirty sheets. Smell of sewer my entire stay of a week
Stayed 7 nights in Oct 2022

10/10 Excellent

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, but best of all location.
Stayed 1 night in Jul 2022

10/10 Excellent

JOSE Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

Stayed 1 night in Aug 2021

4/10 Poor

Carlos

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff is very courteous and friendly.

Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Helene, Deland, Florida

Disliked: Property conditions & facilities, room comfort

OK hotel in the center

I have been in this hotel many times over the years and I was just very disappointed this time. Sheets are so thin, toilets was full of rust and the airconditioner didn't work very well.
Stayed 1 night in Nov 2017

8/10 Good

helene, deland florida

Liked: Cleanliness, staff & service, room comfort

Good if you are single just staying over night

Rooms are small, beds are hard and sheets are very thin d yellowing from age, but it’s in a great spot with the portables across the street and the souvenirs across the other street
Stayed 1 night in Oct 2017

10/10 Excellent

Rosa, Dallas Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
is not the first time I stay on this hotel and I would not change it for nothing

2/10 Terrible

Justin , Citizen of the world

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Noisy and dirty

We've stayed at decent hotels that are a good value all over the world. This wasn't one of them. Though close to the Zocolo and Malecon, this turned out to be a disadvantage. Major roads are on both sides of this hotel, and if the traffic noise isn't enough to keep you up, loud music wafted up to our room one floor from the top until 4:30 AM. Good thing it was January and the window could be closed. Quaint little balcony, but what might have been shabby chic was really just shabby. Bathroom sink was crusty around the fixtures and the shower, which never got warm, was only slightly better. We paid for two nights up front, but decided one night was enough for us. Decidedly NOT recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the Center of Veracruz, everything is just around the corner. Too noisy at night due to its location in front of the main road.

6/10 Okay

Loic

Disliked: Property conditions & facilities, room comfort

Economic and fair

Hotel is close to Zocalo, therefore if room is street side, it will be very noisy (loud music until 4am every night). But staff was helpful, we changed room at 2am

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

oriente

The hotel is old and in the middle of a remodel. The personnel tried very hard to accommodate

6/10 Okay

marco

Travelled with partner
Ubicación ecxelente, pero requiere mantenimiento arquitectónico, está descuidado
Stayed 2 nights in Jan 2025