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Impala Hotel in front of the ADO

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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16 bedrooms, blackout curtains, soundproofing, iron/ironing board
Lobby
Reception
55-inch LED TV with digital channels, TV, iPod dock

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Orizaba No. 650, Col. Zaragoza, Veracruz, VER, 91910
  • Benito Juarez Auditorium
    3 min walk
  • Parque Recreativo Cri-Cri
    4 min walk
  • UNIMEX Mexican University Veracruz
    8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 16 bedrooms, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 16 bedrooms, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Impala Hotel in front of the ADO

Central hotel connected to a shopping centre in Veracruz with free parking
Along with a restaurant, this smoke-free hotel has a business centre and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
Impala Hotel in front of the ADO offers 86 air-conditioned accommodations with iPod docking stations and complimentary bottles of water. 55-inch LED televisions come with premium digital channels.

Bathrooms include a shower and complimentary toiletries. This Veracruz hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

With your stay at Impala Hotel in front of the ADO, you're connected to a shopping centre and just a quick walk from Benito Juarez Auditorium. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Veracruz Aquarium and a few minutes from Veracruz Harbour
There's a restaurant on site. WiFi is free in public spaces. You'll find a business centre on site. Impala Hotel in front of the ADO also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Veracruz hotel is smoke free.

Impala Hotel in front of the ADO has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Impala Hotel in front of the ADO

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Impala Veracruz
Impala Veracruz
Hotel Impala
Impala In Front Of The Ado
Impala Hotel in front of the ADO Hotel
Impala Hotel in front of the ADO Veracruz
Impala Hotel in front of the ADO Hotel Veracruz

Impala Hotel in front of the ADO Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 280 out of 609 reviews" "
Rating 8 - Good. 190 out of 609 reviews" "
Rating 6 - Okay. 89 out of 609 reviews" "
Rating 4 - Poor. 19 out of 609 reviews" "
Rating 2 - Terrible. 31 out of 609 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph, Johns Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by a very friendly staff and everything worked out just as planned
Stayed 1 night in Aug 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms with A/C
Stayed 1 night in Jul 2024

8/10 Good

Andrés

Stayed 3 nights in Jun 2024

8/10 Good

Andrés

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lucero

Stayed 1 night in Jul 2024

10/10 Excellent

Gs

Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo Jesus

Stayed 1 night in Apr 2024

10/10 Excellent

Lucero

Liked: Staff & service, property conditions & facilities
Cerca del ADO, cómodo y varias opciones de comida alrededor.
Stayed 1 night in May 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Las sabanas estaban manchadas y el colchon horrible.
Stayed 1 night in May 2024

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para descansar.
Stayed 1 night in May 2024

10/10 Excellent

Deleosme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Brian

Stayed 1 night in Dec 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staf were very friendly and courteous, room was very clean and neat but the bed was very uncomfortable because it is too firm wasn't able to have a restfull stay and when it came to showering there was no hot water when I mentioned it to the front desk I was told that I had to let the water run which I did but overall the ine night stay was ok
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Stayed 1 night in Nov 2023

8/10 Good

julio

Stayed 1 night in Nov 2023

10/10 Excellent

Ludin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expected had all ready for me to speed my check in
Stayed 1 night in May 2023

8/10 Good

William, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ADO, fair distance to the centre, short taxi ride.
Stayed 2 nights in Mar 2023

8/10 Good

Samuel

8/10 Good

Hector M

Stayed 1 night in Dec 2022

4/10 Poor

Regina, Denver

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The front desk staff during the night check in is rude
Stayed 1 night in Oct 2022

4/10 Poor

Elease

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Parking was safe. Rooms needed updates and the bedding was not comfortable.
Stayed 4 nights in Aug 2022

10/10 Excellent

RUBEN, LAFAYETTE

Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was super friendly very helpfull in getting us around to get the most.out.of our stay. The downside to our experience was cockroaches in our room. So we had to shake our luggage prior to leaving.
Stayed 1 night in Jun 2021

10/10 Excellent

TED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place only the female night manager has an attitude and some of the computers did not work other then that I did enjoy my stay ..
Stayed 1 night in Apr 2021