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Crowne Plaza Vilamoura - Algarve, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Vilamoura - Algarve, an IHG Hotel

Minibar, in-room safe, desk, blackout curtains
Indoor pool, outdoor pool, open 10:00 AM to 6:30 PM, pool umbrellas
Property amenity
Bar (on property)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping
  • Gym

Explore the area

Map
Rua Do Oceano Atlantico, Loulé, 8125-478
  • Vilamoura Beach
    2 min walk
  • Casino Vilamoura
    6 min walk
  • Marina Beach
    7 min walk
  • Faro (FAO-Faro Intl.)
    30 min drive

Room options

View all photos for Junior Suite, 2 Single Beds (Full Sea View Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View Mid Floor)

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Vilamoura Side Sea View Top Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Vilamoura Side Sea View Top Floor)

  • 59 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View Mid Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Quarteira Side Sea View Top Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Quarteira Side Sea View Top Floor)

  • 52 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Quarteira Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira Mid Floor)

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View Low Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View Low Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Quarteira Low Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira Low Floor)

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Full Sea View High Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View High Floor)

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Vilamoura Side Sea View High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Vilamoura Side Sea View High Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Quarteira Side Sea View High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Quarteira Side Sea View High Floor)

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Full Sea View Low Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Full Sea View Low Floor)

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Domes Lake Algarve, Autograph Collection

Pool
Hot tub
Breakfast included
Spa
4.8 out of 5, Exceptional, (1001)
The price is CHF 199
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Domes Lake Algarve, Autograph Collection

About this property

Crowne Plaza Vilamoura - Algarve, an IHG Hotel

Ocean-view hotel with a poolside bar, near Vilamoura Marina
Spend the day relaxing on the beach or pampering yourself at Crowne Plaza Vilamoura - Algarve, an IHG Hotel's full-service spa. Change of towels is available on request
Crowne Plaza Vilamoura - Algarve, an IHG Hotel offers 323 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Vilamoura - Algarve, an IHG Hotel. During your stay, you're just a quick walk from Vilamoura Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to hot stone massages, manicures and pedicures or hydrotherapy at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 4-minute drive from Vilamoura Marina and 11 minutes from Falesia Beach
  • Airport shuttle service available for a fee
Crowne Plaza Vilamoura - Algarve, an IHG Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 16016 square feet (1488 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Crowne Plaza Vilamoura - Algarve, an IHG Hotel. Self parking is free.

This 5-star Loulé hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Cataplana Restaurant – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Irish, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cataplana Restaurant

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,016 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Swimming pool and beach towels available for guests upon deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 135.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 14 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 135.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Children up to 12 years old are only allowed at the Almond Tree Wellness Spa from 11 AM to 3 PM.

We should mention

  • Pool access available from 10:00 AM to 6:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Algarve Crowne Plaza
Crowne Plaza Vilamoura Algarve Hotel
Crowne Plaza Algarve Hotel
Crowne Plaza Algarve Hotel Vilamoura
Crowne Plaza Algarve Vilamoura
Crowne Plaza Vilamoura
Crowne Plaza Vilamoura Algarve
Vilamoura Algarve Crowne Plaza
Vilamoura Crowne Plaza
Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
Crowne Plaza Vilamoura - Algarve Portugal
Crowne Plaza Algarve

Crowne Plaza Vilamoura - Algarve, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 955 reviews" "
Rating 8 - Good. 246 out of 955 reviews" "
Rating 6 - Okay. 57 out of 955 reviews" "
Rating 4 - Poor. 18 out of 955 reviews" "
Rating 2 - Terrible. 9 out of 955 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Walid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great breakfast. Fabulous pool and very friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Service was exceptional! Clean and smells so good. Great bar and pool. Easy access to the beach. A sign at the entrance would be helpful as it appears you’re pulling into another hotel. The boardwalk was nice but I wouldn’t venture to the left as we felt an unsafe vibe, but the Marina area was great.
Stayed 2 nights in Sep 2024

6/10 Okay

Christophe

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not a 5 star experience
I recently stayed at Crowne Plaza Vilamoura for a few nights, and while there were some positive aspects, a few issues left me feeling underwhelmed. To start with, I was disappointed to encounter silverfish in the bathroom on multiple occasions. This made the bathroom feel less clean and put a damper on the overall experience. Cleanliness is a basic expectation, and this was definitely below par. Another issue was the EUR 25 deposit required per towel. While I understand the need for security, this seemed excessive, especially for a standard hotel. It felt more like a hassle than a necessity. Finally, the queue at breakfast was quite long each morning. The food was decent, but having to wait so long just to get seated and served was frustrating, especially when trying to start the day on a good note. Overall, while the hotel had some good points, these issues made my stay less enjoyable than I had hoped.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Eoin

Stayed 3 nights in Aug 2024

8/10 Good

Sargiss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet on 9th floor hallway need to be change, it is old and smells
Stayed 2 nights in Jul 2024

4/10 Poor

Raquel

Stayed 2 nights in Aug 2024

10/10 Excellent

Rui, Newington

Stayed 2 nights in Aug 2024

8/10 Good

Natalie Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and fantastic service from all staff….
Stayed 3 nights in Aug 2024

6/10 Okay

Adam

Travelled with family
Disliked: Amenities
On the whole, the hotel is ok and the staff are reasonably friendly. The breakfast is good. Cleaning services are a little mediocre. The gym is well equipped. The pool is a bit cold. Charging for the use of the balls for the pool table and for coffee pods in the rooms (for a 5 star hotel), really leaves a bad impression. A very basic knowledge of behavioural science should tell the management that these practices should be revised, as should asking for a deposit to use the towels at the pool. I don’t think customers will have a terrible experience at this hotel, but I personally wouldn’t visit again, or to the Faro region for that matter. Andalusia is much better (far more culture), and cheaper.
Stayed 6 nights in Jul 2024

6/10 Okay

WILLIAM, Glasgow

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriela

Stayed 12 nights in Jun 2024

10/10 Excellent

John Alexander

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property offered everything we needed and more. The amazing swimming pool was awesome. Staff were friendly and helpful. Close to the beach restaurants shops and marina A very pleasant stay.
Stayed 4 nights in Jul 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Farhat

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay with family.Exellent facilities for all.Lounge open till 11 with exellent food.Beach access with kiddy pools.Will definitely stay again!!
Stayed 3 nights in Jun 2024

8/10 Good

Ranjan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our experience at the Crowne Plaza, Vilamoura, was generally positive. The staff demonstrated friendliness and helpfulness, and the hotel offers comprehensive facilities. However, there are notable areas for improvement: Despite its 5-star rating, the hotel’s cleanliness fell short of expectations. Notably, the outdoor pool requires attention (there was even a deceased fish at the bottom). Frequent calls to reception were necessary due to housekeeping oversights. Insufficient towels, face towels, and water bottles were recurring issues, although room cleaning remained satisfactory. The restaurant’s dinner service left room for improvement. Fortunately, the abundance of dining options in the area mitigated this concern. The kids’ pool was uncomfortably cold during cooler days, prompting us to use the larger pool instead. On a positive note, the hotel’s location is exceptional, mere steps from the beach and a convenient 15-minute walk to the Marina. The breakfast selection is commendable, and the Spa, while pleasant, could benefit from additional attention, similar to the outdoor pool.
Stayed 7 nights in Jun 2024

6/10 Okay

Michael

Stayed 3 nights in Jun 2024

6/10 Okay

Louisa Mary

Liked: Cleanliness, staff & service
Stayed 8 nights in Jun 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very pleasant stay. We will definitely recommend to friends and hopefully come back in the future if we get to visit Portugal again. My highlight of the visit would definitely be the Spa facilities. The outdoor pool was lovely, and very attentive staff, even offering complimentary fruit and drinks. The marina is in perfect walking distance, so many restaurants and bars to choose from.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real pleasure to stay here. Beautiful surroundings inside and outside. Very well maintained, with helpful staff.
Stayed 7 nights in May 2024

6/10 Okay

Maria Carina

Travelled with group
Liked: Staff & service, room comfort
the description of the room is not accurate
we paid for water view, they give us a room on the 1st floor with view to the roof. Not good at all. Was not clean. We need to clean ourself all the drawers. The sink in the bathroom was totally clogged. They don't leave nothing in the fridge for consume.
Stayed 3 nights in May 2024

10/10 Excellent

lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favourite Algarve hotel.
Beautiful hotel with excellent staff. Junior suite was very comfortable with a gorgeous full sea view. We usually stay at the Anantara but this is a new favourite!
Stayed 3 nights in May 2024