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The Westin Virginia Beach Town Center

4.0 star property

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Photo gallery for The Westin Virginia Beach Town Center

Lobby lounge
Meeting facility
Reception
Exterior
Pillow-top beds, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
4535 Commerce St, Virginia Beach, VA, 23462
  • Sandler Center for the Performing Arts
    ‪3 min walk‬
  • Virginia Beach Town Center
    ‪4 min walk‬
  • Mount Trashmore Park
    ‪3 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Westin, Room, 1 King Bed

Westin, Room, 1 King Bed | Pillow-top beds, in-room safe, desk, iron/ironing board

Westin, Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Virginia Beach Town Center

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1142)
The price is CHF 158
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Hilton Garden Inn Virginia Beach Town Center

About this property

The Westin Virginia Beach Town Center

Art Deco hotel with health club and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
The Westin Virginia Beach Town Center offers 236 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Virginia Beach Town Center. During your stay, you're just a quick walk from Virginia Beach Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Virginia Beach Town Center and 14 minutes by car from Virginia Beach Boardwalk
  • Dogs welcome for a fee (restrictions apply)
The Westin Virginia Beach Town Center offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 11266 square feet (1047 square metres) and includes conference space. The business-friendly The Westin Virginia Beach Town Center also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 4-star Virginia Beach hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
The Westin Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Westin Restaurant

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11,266 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 25 per person
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Hotel Virginia Beach Town Center
Westin Virginia Beach Town Center
Virginia Beach Westin
Westin Virginia Beach Town Hotel Virginia Beach
Westin Virginia Beach Town Center Hotel
Virginia Beach Westin
The Westin Virginia Beach Town Center Hotel
The Westin Virginia Beach Town Center Virginia Beach
The Westin Virginia Beach Town Center Hotel Virginia Beach

The Westin Virginia Beach Town Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 677 out of 1066 reviews
Rating 8 - Good. 209 out of 1066 reviews
Rating 6 - Okay. 89 out of 1066 reviews
Rating 4 - Poor. 47 out of 1066 reviews
Rating 2 - Terrible. 44 out of 1066 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carole, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Raymond, Danville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, especially if you want to visit restaurants and clubs.
Stayed 1 night in Dec 2024

10/10 Excellent

Nora

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Perfect for Christmas to see lights!
Stayed 1 night in Dec 2024

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was My family and I first time staying at the Westin Town Center VA Beach. My daughter graduated college and we stayed 4 days 3 nights. We asked for early check in and it was provided with no problem. The staff was EXCELLENT. I also had the pleasure of meeting Maggy front desk Supervisor who greeted me by last name ( which you don’t find too often at hotels ) . It let me know that staff takes pride in and is paying attention to guests and their individual needs. The staff greeted us with smiles every time they seen us and showed sincere happiness for my daughter’s Graduation. I want to thank Meagan who assisted with my early check in to decorate our room before my daughter arrived. Definitely looking forward to going back. Thank you so much to all the staff at the Westin you guys rock! 😊
Stayed 1 night in Dec 2024

6/10 Okay

Willie

Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice- parking deck is convenient but would really be nice if rooms had guaranteed spots to park - it was a pain seeking a spot - but I understand that’s fairly standard
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tealeda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is centrally located in the Virginia Beach town center. We stayed for three nights during Thanksgiving. Due to spending time with family and going to bed late we needed to sleep in, so we were still in the room when the house cleaning staff arrived around 10am every morning. Unfortunately we had to ask them to come back, so our room didn't get cleaned any day--other than that we had a nice stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for a wedding. Great experience overall
Stayed 2 nights in Sep 2024

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Dylan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good product terrible service
I reserved the room on Hotels.com app and paid with my credit card on file. At check in the front desk took my card for incidentals and instead charged me for the room rate. After realizing their mistake, I went to the front desk where they acknowledged the accident and said they would correct it. At check out they still hadn’t corrected the issue, but apologized and assured me it would be resolved. It is now a day later and it is still on my card. I am disputing it with the credit card company. At two a.m. I went in search of a soda machine. The front desk attendants told me there weren’t any, but they could sell me a can from “the back”. I agreed, but then they informed me I could only pay cash. No card and no room charge? Since I didn’t have cash they directed me to a 7-11 two blocks away and told me to “put up my hood because it’s cold out”. Simply put, this hotel lacks any and all customer service. It is a beautiful, clean and comfortable hotel. Sadly it is in dire need of employee training.
Stayed 1 night in Nov 2024

8/10 Good

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to hotel when staying in Virginia Beach. Easy access to the highway and walking distance to many restaurants and shops. Rooms are comfortable and clean. Hotel amenities with gym, pool and onsite restaurant are wonderful. Best memories made here at the hotel!

10/10 Excellent

Fabian

Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Stayed 1 night in Nov 2024

10/10 Excellent

Milton

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but…
Great location, steps away from the Sandler Center. Check-in was relatively quick but the elevators were malfunctioning and we couldn’t get to our room until escorted there by a front desk employee. The room was spacious, clean and quiet, but when I wanted to tip the housekeeping staff, I couldn’t get the ATM to give me money and the front desk suggested I go “buy something” at the Walgreens and get some cash there. Didn’t have a chance to eat at the hotel restaurant but the woman serving at the Starbucks kiosk was delightful
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher Wayne, JACKSONVILLE

Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Stayed 1 night in Oct 2024