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Best Western Smart Hotel

4.0 star property

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Photo gallery for Best Western Smart Hotel

Lobby
Breakfast and dinner served, local cuisine
Seasonal outdoor pool
Breakfast and dinner served, local cuisine
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Gym

Explore the area

Map
Nordring 4, Voesendorf, Lower Austria, A2334
  • Schönbrunn Palace
    ‪12 min drive‬
  • Belvedere
    ‪13 min drive‬
  • Vienna State Opera
    ‪15 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (with Sofabed)

Standard Room, 1 Double Bed (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed (with Sofabed)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western Smart Hotel

Hotel with free parking, in the vicinity of Schönbrunn Palace
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site.
Best Western Smart Hotel offers 101 air-conditioned accommodations with a safe and coffee/tea makers. This Voesendorf hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Best Western Smart Hotel, you're just a quick walk from Shopping City Sud. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy local cuisine while dining at Smart Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and 7 meeting rooms
  • On-site recreation includes a gym
  • 12 minutes by car from Schönbrunn Palace and 13 minutes from Belvedere
Best Western Smart Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Smart Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Voesendorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Smart Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner.

Languages

English, French, German, Hungarian, Italian, Polish, Serbian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Smart Restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Smart Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ramada South Vienna
Best Western Smart Hotel Hotel
Ramada Vienna South Hotel Voesendorf
Ramada Vienna South Voesendorf
Ramada Vienna South Hotel
Ramada Vienna South Austria/Voesendorf
Best Western Smart Hotel Voesendorf
Best Western Smart Hotel Hotel Voesendorf

Best Western Smart Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 173 reviews
Rating 8 - Good. 72 out of 173 reviews
Rating 6 - Okay. 39 out of 173 reviews
Rating 4 - Poor. 13 out of 173 reviews
Rating 2 - Terrible. 7 out of 173 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Damien

Stayed 3 nights in Apr 2025

8/10 Good

Roman

Liked: Cleanliness, staff & service
Reasonable price, accessible property near main highway, good parking area.
Stayed 1 night in May 2025

10/10 Excellent

SHAHUL HAMEED

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in vienna

Hotel is best place for the commuting to main attraction ,tram station is avaialble within 700 m.Rooms are very clean and have all basic amenities .Staffs are very supportive
Stayed 2 nights in Apr 2025

10/10 Excellent

JAVIER

Stayed 1 night in Aug 2024

6/10 Okay

Harry

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was top - just as described. Room was large enough, bed new and it was quiet. Staff were nice. The area surrounding is a series of massive outlet shops and the Westfield shopping centre. Tram is the only public transport into the centre and the station lies outside of the central Vienna fare zone.
Stayed 2 nights in May 2024

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick, Beausejour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff , restaurant and room. The breakfast was excellent and well worth the money.
Stayed 1 night in Jul 2022

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for city trips and shopping

Great location as it has direct tram to Opera/KarlsPlatz 5min away. There are also restaurants in Cineplex. Huge SCS (shopping center sud) next door. You do hear highway, but not too much.
Stayed 1 night in Apr 2022

8/10 Good

Uri

Liked: Cleanliness, property conditions & facilities

Nice basic hotel

Stayed 1 night in Jan 2022

10/10 Excellent

Arik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Very nice and clean hotel. Great location for shopping.
Stayed 1 night in Sep 2021

10/10 Excellent

Tariq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and friendly staff. Very close to shopping mall
Stayed 1 night in Oct 2021

8/10 Good

Azem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean and adequate
Stayed 1 night in Aug 2021

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking, good food , helpful staff will definitely be staying again
Stayed 1 night in Jun 2021

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and not really 4 star

It is really unfair to the other hotels that actually are 4 and 5 star, when places like this just lie and call themselves 4-star obviously to attract customers. I think the only reason they can somehow get away with calling themselves 4-star is that they have a swimming pool ( that nobody uses ) out in the backyard. But there really needs to be some extra reviews on places like this and extra investigations on the fact that they get away with lying and calling themselves what they definitely are NOT. When they’re clearly only 2.5 to 3-star if that.
Stayed 2 nights in Oct 2019

6/10 Okay

Bob K.

Liked: Cleanliness

Shopping Centre

The hotel is in The middle of a shopping centre, but gives no services and the shopping centre has no restaurants or even fastfood available.
Stayed 2 nights in Jul 2019

10/10 Excellent

Tais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Sep 2019

6/10 Okay

Mona

Disliked: Staff & service, room comfort

Talal

The staff specially the phillipene lady and the big man was very rude not supported we ask for adapture they said not have although they give others the AC was 25 C very hot we ask them to low it to 23 they refuse we booked two rooms they but fridge in one other no its strange the swimming pool was full with insects and plant The only thing we like is the location The blonde girl was freindly
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we came into the room, we noticed that one of the pillows had blood stains on them, we called reception to ask them to replace the pillow and it took nearly 2 hours for someone to come and change it. The TV in the room also didn't work and they had an attitude about fixing the remote and once again it took nearly 2 hours for someone to come and replace it. When we told the manager in the morning about how our stay was, he was rude and apprehensive despite the fact that we were very polite and he started saying "All of you Americans think you can just write bad reviews, well we will call the police because that's not how we do things here in Europe" and he said "Fortunately this isn't America " and he kept making his rude comments about Americans, even though all we did was complain that the room was clearly not cleaned. The Manager was extremely rude and didn't even once apologize for the condition of the room and had the audacity to give us attitude. Stay away from this place.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stop Over Hotel

Very friendly staff and well located for motorway stop over. Big shopping centre close by but not much in way of restuarants or bars.
Stayed 1 night in May 2019

10/10 Excellent

Sevgin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice lobby, clean room, very good position too
Stayed 1 night in Apr 2019

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good overall

Overall it is good. Location is not brilliant, but you don't go here for that. Bit annoying that they let you wait at reception whilst they are in the office behind it doing other things. Room didn't have a fridge as they used to.
Stayed 1 night in Oct 2018