4/10 – Schlecht
Kim W.
14. Nov. 2024
Verbesserungswürdig: Sauberkeit
Disappointing couples weekend
There were three couples traveling to Waco, Texas for a long weekend. We had never been to Waco before and were excited about our experience. We originally had rented a home, but the owners canceled on us and this condo was the only one we could find with 3 bed/3bath. Check in was very easy and all communications with owners has been easy as well. What was disappointing was the cleanliness of the unit. It was definitely not up to our standards. We are adults with homes of our own, and it was obvious that this unit is mostly rented by college students. There was black mildew/mold around all three bathtubs, I don’t think the refrigerator had ever been wiped down, there was food residue in the kitchen sink, some kind of messiness on the couch, furnace vent in the hallway was covered in black dust, and all the carpets were stained. We immediately called the owner and told him the unit was dirty. He was very apologetic and said that the unit had been scheduled to be cleaned. He was unaware that it was dirty. He was very responsive and immediately canceled our reservation and refunded in full our funds.
Kim W.
Aufenthalt von 2 Nächten im November 2024