Positives, nice bed, nice shower. Negatives, house not cleaned when we arrived at 3pm. Linen for 4 people provide. 5 staying on Monday. I contacted batchcare and they advised they would sort and call me back to confirm was sorted. Never heard from them again. Managed to borrow some linen from people we were visiting in Waikane. House looks nothing like the pictures. Clearly taken when house was renovated. Now paint peeling, ceiling with significant water damage bowing in over fireplace and lounge centre light. All that would be fine if photos were reflective but they werent. Dishes washed but left in dishwasher and not put away. Lighting poor. Overall disappointing.