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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Exterior
Seasonal outdoor pool
Exterior
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪3 min walk‬
  • National Mall
    ‪5 min walk‬
  • Capital One Arena
    ‪19 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 42 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

2 restaurants, American cuisine

Hyatt Place Washington DC/National Mall

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1400)
The price is CHF 545
for 1 room
includes taxes & fees
12 May - 13 May
Hyatt Place Washington DC/National Mall

About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from National Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at 21st Amendment
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute walk from National Air and Space Museum and 5 minutes on foot from National Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
21st Amendment – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Capitol Bistro – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 150 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self-parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1409 out of 2717 reviews
Rating 8 - Good. 771 out of 2717 reviews
Rating 6 - Okay. 334 out of 2717 reviews
Rating 4 - Poor. 126 out of 2717 reviews
Rating 2 - Terrible. 77 out of 2717 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jaeeun

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, when we did encounter an issue with our AC, it was quickly resolved
Stayed 2 nights in Apr 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Close to the Mall and to the Museum of the Bible. Very busy when we checked in. Waited awhile and the clerk tried to put me in room 666. No hotel should even have that number.
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Terrific brunch breakfast with staff to complete. Kenny at the welcome desk was the best! Kudos to Josephine in the restaurant for her great service too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Billy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The frint desk young woman was anazing and so helpful. I should have gotten her name she was a 5 star all the way.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the monuments and White House plus near good pizza
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room for some improvement

The room was clean. The carpets could do with a deep clean. However, this is true for most hotels. The beds were not that supportive but I may be spoiled as I have a higher end bed at home.
Stayed 2 nights in Apr 2025

8/10 Good

Frederik Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was modest but fine. The restaurants were grossly overpriced for the quality of the food. The staff were very helpful and friendly. The location is terrific for tourists wanting to walk to many locations .
Stayed 4 nights in Apr 2025

8/10 Good

Sheryl

Liked: Cleanliness, property conditions & facilities
No coffee in the lobby, told to go to adjoining Starbucks, line is always doubled back...
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming, and the service is impeccable.
Stayed 4 nights in Apr 2025

10/10 Excellent

TONY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location for National Mall

Great location. 5 minute walk to National mall. There is always electric bikes and scooters on corner outside. Clean and comfortable rooms. No microwaves. Parking garage is 6'6". We were driving a Hyundai Palisade with roof cross bars.
Stayed 4 nights in Apr 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If youre looking for someplace with a nice adult friendly bar, this isnt it. Very bright. Lots of kids. Closes at 10.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gamil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people
Stayed 1 night in Jan 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, great place to wake up and have breakfast. Laundry facilities are available on the second floor. While there aren't great scenic views, it's a short walk to the metro and the National Mall. Note: There's an underground metro and an above-ground train rail located near each other, which can be a little confusing. There isn't much nightlife, just a McDonald's and a pizza place nearby. The hotel has its own restaurant and bar, but they close at 10 PM. Most Ubers cost between $8 and $20. However, this location was ideal for ending the day near the National Mall. We loved walking back and seeing the monuments at night.
Stayed 8 nights in Apr 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Amenities
Very clean and close to everything
Stayed 4 nights in Apr 2025

6/10 Okay

Elery Longley, Calais

Travelled with family
Liked: Staff & service
Near the train track making it very noisy with train traffic.,
Stayed 7 nights in Apr 2025

8/10 Good

Jeffrey Leo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very noisy at night and no hot water most mornings.
Stayed 8 nights in Apr 2025

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DC trip

Keeisha at the front desk so friendly and helpful. Wish bar/restaurant stayed open later than 10pm
Stayed 2 nights in Apr 2025

10/10 Excellent

Justine Marie, Elmwood Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- easy walking to the National Mall, Monuments, Museums and the Wharf. Breakfast at the Capital Bistro onsite was delicious and the Starbucks inside made for a quick grab and go snack option. All staff we encountered were friendly and helpful. Only downside was the fire alarm went off about midnight one night but thankfully we didn’t need to evacuate.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice and accommodating
Stayed 4 nights in Dec 2024

2/10 Terrible

Ivon

Travelled with family
Disliked: Cleanliness, staff & service
I had an unpleasant stay at this hotel. We had to call multiple times for a plumber to unclog the toilet, and every time they took forever to respond. The bed was not made properly; it looked like someone just threw the blanket on and took a nap. The TV is old, only has about 20 channels, and isn't a smart TV, plus it was very dark. The thermostat was locked, and it got really hot at night with no way to adjust it. The only positive was its proximity to the National Mall and that it's within walking distance of most attractions. Unfortunately, I won't be staying here again.
Stayed 4 nights in Apr 2025