We looked at a lot of options for places to stay and ultimately chose this one for its location and for the hot tub. Upon arrival there were a few things inside that made me question the cleanliness (hair tie on the floor, finger prints on bathroom window) but we looked past them as simple things missed by the cleaning crew. Unfortunately the hot tub was our main issue despite being a huge part of why we booked this accommodation. The hot tub was only half full and was unusable. To keep the temperature up, the jets spray out hot water, but because the hot tub wasn’t full the jets would spray all over the air when they turned on and there’s no way of knowing when they’ll turn on. We called the hotline number given, hoping to remedy the situation as it seemed like an easy fix and were told by them that somebody would be out the next morning. Nobody ever came, we called again and were told the same thing. On our 4th day, checkout day, nobody had ever come. We called the hotline again and were told the local property manager would reach out to us to discuss the situation and nobody ever did. It doesn’t seem like there actually is any local property manager and the hotline is based out of the west coast and they weren’t able to help with anything. on the other hand, the location was good.