Walked in, house was completely filthy/disgusting, wasn't cleaned, thick dust/hair on furniture, crumbs/food on couches, bathrooms were gross/stains all over, animal hair everywhere, and food left in microwave/kitchen sink. Tried to call owner, he doesn't take phone calls, only messages thru VRBO, which we finally received a response after over an hour. Cleaning person then arrived 45 minutes after that. We were told to be patient, host never apologized, he never said he was sorry. And he told cleaning person it wasn't a priority, get there whenever, next day is fine, which they told us. True class on display right there. House had some nice upgrades, but nothing worthwhile. Would never stay at a property of this so called "premier" host ever again. Good luck to those of you who do book this place, word to the wise bring your own cleaning supplies, you might need them.