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Hotel Silberhorn - Residences & Spa Wengen

4.0 star property

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Photo gallery for Hotel Silberhorn - Residences & Spa Wengen

Indoor spa tub
Point of interest
Massages
Flat-screen TV
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Wengiboden 1347, Lauterbrunnen, BE, 3823
  • Mannlichen Mountain
    ‪1 min walk‬
  • Wengen-Mannlichen Cable Car
    ‪2 min walk‬
  • Staubbach Falls
  • Bern (BRN-Belp)

Room options

View all photos for Classic Room, View (Jungfrau View)

In-room safe, individually decorated, individually furnished

Classic Room, View (Jungfrau View)

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, View (Jungfrau View)

In-room safe, individually decorated, individually furnished

Family Room, View (Jungfrau View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment (Jungfraupeak)

In-room safe, individually decorated, individually furnished

Apartment (Jungfraupeak)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, View (Jungfrauview)

Apartment (Jungfrauview) | Living area | Flat-screen TV

Apartment, View (Jungfrauview)

  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment (Silverpeak)

Flat-screen TV

Apartment (Silverpeak)

  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment (Eigerpeak)

Flat-screen TV

Apartment (Eigerpeak)

  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, View (Breithornview)

Flat-screen TV

Apartment, View (Breithornview)

  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Chalet (Eiger)

Chalet (Eiger) | Living area | Flat-screen TV

Chalet (Eiger)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Chalet (Jungfrau)

Chalet (Jungfrau) | Living area | Flat-screen TV

Chalet (Jungfrau)

  • Sleeps 6
  • 2 Double Beds

View all photos for Chalet (Monch)

Terrace/patio

Chalet (Monch)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished

Superior Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, View (Jungfrau View)

In-room safe, individually decorated, individually furnished

Superior Room, View (Jungfrau View)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished

Suite

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, View (Jungfrau View)

Suite (Jungfrau View) | Living area | Flat-screen TV

Suite, View (Jungfrau View)

  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (624)
The price is CHF 330
for 1 room
includes taxes & fees
7 Jun - 8 Jun
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

About this property

Hotel Silberhorn - Residences & Spa Wengen

Slopeside family fun near Mannlichen Mountain
Ski into Hotel Silberhorn - Residences & Spa Wengen, where you can enjoy a drink at the bar/lounge and relax in a full-service spa.
Hotel Silberhorn - Residences & Spa Wengen offers 54 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 hot tubs are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Silberhorn - Residences & Spa Wengen. During your stay, you're just a quick walk from Mannlichen Mountain. Free WiFi in public areas, free train pick-up service and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Silberhornstube
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 0.1 mi (0.1 km) from Mannlichen Mountain and 5.7 mi (9.2 km) from Eiger
  • Free train station pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
During the winter, enjoy on-site recreational activities like downhill skiing, snowboarding and ice skating. Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Hotel Silberhorn - Residences & Spa Wengen helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers a sauna and a fitness centre.

This 4-star Lauterbrunnen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Silberhornstube – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Speisesaal – This restaurant specialises in Regional cuisine and serves breakfast and dinner. Open daily.
Bar anonym – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: CHF 20 for adults and CHF 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar anonym
  • Silberhornstube
  • Speisesaal

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Full-service spa
  • Gym
  • Ice skating
  • Library
  • Mini golf
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 366 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CHF 50
  • Christmas Eve (24 December) Gala Dinner per child: CHF 25 (from 2 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: CHF 50
  • Christmas Day (25 December) Gala Dinner per child: CHF 25 (from 2 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 50
  • New Year's Eve (31 December) Gala Dinner per child: CHF 25 (from 2 to 12 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Silberhorn - Residences & Spa Wengen offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Silberhorn
Hotel Silberhorn Wengen
Hotel Silberhorn Lauterbrunnen
Silberhorn Hotel
Silberhorn Wengen
Best Western Silberhorn
Best Western Wengen
Silberhorn Lauterbrunnen
Silberhorn

Hotel Silberhorn - Residences & Spa Wengen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 301 reviews
Rating 8 - Good. 93 out of 301 reviews
Rating 6 - Okay. 24 out of 301 reviews
Rating 4 - Poor. 10 out of 301 reviews
Rating 2 - Terrible. 6 out of 301 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for skiing between Wengen and Kleine Scheidegg
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location superb for both train and cable car. Breakfast perfect offering and great customer care. Rooms a bit dated but spacious and well equipped. Amazing views too.
Stayed 7 nights in Jan 2025

6/10 Okay

john

Liked: Cleanliness, staff & service, room comfort
Great location to shops, ski rentals, lifts, and train station.
Stayed 6 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Jan 2025

6/10 Okay

Consuelo Theresa

Travelled with partner
Disliked: Cleanliness, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay- close to train station

Great stay! All the staff were friendly. Nice view. My only complaint it was far too warm in the room and too hard to sleep with the down comforters. Also the hot tub/jacuzzi lukewarm. Breakfast was fantastic.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bait and switch. Our room was a five minute walk from all amenities. No coffee poor service no cleaning. Avoid
Stayed 3 nights in Sep 2024

10/10 Excellent

Judith, La Quinta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wengen is a wonderful home base for exploring the area, you are closer to Jungfrau to get there early before the crowds. We loved the nearby restaurants. The Mannlichen gondola is incredible, a must-do when staying in Wengen. The staff were professional and the breakfast was superb. Our bed was quite comfortable. The hotel is just across from the train station, so an easy walk. We would stay there again.
Stayed 3 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location close to the train and shopping with plenty on amenities including spa, sauna and gym.
Stayed 3 nights in Sep 2024

10/10 Excellent

Muadhid

Stayed 3 nights in Sep 2024

10/10 Excellent

Hollie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel, efficient staff, the have a self- laundry on site. the steamroom wasn’t working during our visit but enjoyed the spa. Did not dine at restaurant.
Stayed 1 night in Sep 2024

8/10 Good

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a good stay.

Location and view are amazing, but room and bed conditions compared with price is not so great.
Stayed 1 night in Sep 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view to lauterbrunnen valley.
Stayed 4 nights in Sep 2024

8/10 Good

Preetindar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed eight nights at this hotel in a classic Jungfrau view room. The hotel is a few minute flat walk from the train station which is perfect. The room also had an amazing view and nice balcony with a view which I ate several picnic dinners. Wengen was a really nice place to stay. The hotel staff was nice, the breakfast was great (especially the omelets) ,and it was fantastic to have a laundromat on site. A wash and dry was 10 CHF. The juzzucies and spa sun room was amazing after a day hiking. This is an old hotel, built in 1893. My bathroom was not renovated in grey as the pictures show. They also don’t offer massage services in the summer. My room was clean and nice sized, but there were some quirks. For example, the fridge door didn’t shut properly. I asked for it to be looked at and the maintenance person showed me how to jiggle it closed. Also my sink did not drain properly and the toilet had to be pumped to work. My shower worked great and it was nice to have a tub, robe, and slippers. I wouldn’t say my room was a 4 star room (due to the maintenance issues) but I would stay here again for the price I paid $200-250/night because of the fantastic location and view, and nice staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Holaiza, Framingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was absolutely in love with this hotel. Since we walked in to do the check in process, the staff were nice and friendly. I highly recommend this place.
Stayed 2 nights in Aug 2024

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, sizable room. Good breakfast. Pillows aren’t great, town facing rooms get woken up by morning noise.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lalit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing better than walking to your hotel from train, waking up in morning and viewing mountains from your balcony. This hotel was a good discovery. Glad we picked it. Hotel rooms (we took a suite) were spacious and could accommodate our family of 5. SPA is awesome. Breakfast was good and there were many food options just in walking distance of this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahshadul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Arish

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They should clearly post notices at various locations on the property stating that the SPA and JACUZZI facilities are available only until 9:00 PM. Additionally, also indicate that guests must notify the lobby at least 30 minutes in advance if they wish to use the SPA. What a joke!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Hotel Silberhorn!

The hotel is beautiful, super conveniently located to the train station. Our room was very comfortable and lovely. The staff was friendly and helpful. Breakfast was delicious.
Stayed 4 nights in Aug 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the small town and the views
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott, Falls Church

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
incredible views, great hospitality, kind staff, convenient to all the great locations, incredible breakfast!! would definitely stay here again!!
Stayed 9 nights in Jul 2024

2/10 Terrible

Ambica

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly rude. When I asked questions about where to find breakfast and the room cleaning, the receptionist rolled his eyes and snapped at me that I should read my room card and “what did I think” asking those questions. Another receptionist turned off the lights in the reception area when I was on my computer doing work without saying a word. When I asked for him to turn the lights back on, he rolled his eyes.
Stayed 3 nights in Jul 2024