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Best Western Plus Elgin - Chicago

3.0 star property

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Photo gallery for Best Western Plus Elgin - Chicago

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Property amenity
Fitness facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

Map
2175 Marriott Dr, West Dundee, IL, 60118
  • Santa's Village
    ‪6 min drive‬
  • Grand Victoria Casino
    ‪7 min drive‬
  • NOW Arena
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Extended Stay America Suites Chicago Elgin West Dundee

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.2 out of 5, (359)
The price is CHF 87
for 1 room
includes taxes & fees
6 Jun - 7 Jun
Extended Stay America Suites Chicago Elgin West Dundee

About this property

Best Western Plus Elgin - Chicago

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Sonesta Select Chicago Elgin West Dundee offers 126 accommodations with free newspapers and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Select Chicago Elgin West Dundee. During your stay, you'll be close to Santa's Village. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Bistro
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
  • Pets welcome for a fee (restrictions apply)
Sonesta Select Chicago Elgin West Dundee offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 2 meeting rooms. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Sonesta Select Chicago Elgin West Dundee. Self parking is free.

This 3-star West Dundee hotel is smoke free.

The Bistro – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 25.00 per stay
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Courtyard Elgin
Courtyard Marriott Elgin
Courtyard Marriott Elgin Hotel
Courtyard Marriott Elgin Hotel West Dundee
Courtyard Marriott Elgin West Dundee
Courtyard West Dundee
Marriott Elgin
Courtyard Marriott Elgin West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Hotel
Courtyard Marriott Chicago Elgin/West Dundee
Courtyard Marriott Chicago Elgin/West
West Dundee Courtyard
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
Courtyard by Marriott Elgin West Dundee
Courtyard riott Chicago ginWe
Plus Elgin Chicago West Dundee
Best Western Plus Elgin - Chicago Hotel
Sonesta Select Chicago Elgin West Dundee
Best Western Plus Elgin - Chicago West Dundee
Courtyard by Marriott Chicago Elgin/West Dundee
Best Western Plus Elgin - Chicago Hotel West Dundee

Best Western Plus Elgin - Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud neighbors

Overall a very good stay but 3 stars because i was placed next to a very loud room who continued noise until i had to complain and even then the loud chatter and music still continued throughout the following days. The walls were really thin in 253. Hoping next stay will be better
Stayed 6 nights in Feb 2025

2/10 Terrible

Sheena

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Subject: Concerns regarding night staff behavior and management response Dear Sonesta Corporate Team, I am writing to bring to your attention a concerning experience I had during my recent stay at one of your hotels. While I have been a satisfied customer of Sonesta in the past, the behavior of the night staff and the management's response to my concerns have left me feeling uncomfortable, unsafe, and disappointed. , my sister-in-law and I were sitting in the lounge area near the lobby when the night staff member approached us. He asked us for our room number, making a comment that there's no sleeping in the lounge area. He also stated that we shouldn't be in that area that late, which made us feel unwelcome and singled out. What was even more concerning was that he didn't address any other hotel patrons in the same manner. I felt that this behavior was unacceptable and decided to speak to the manager the next morning. Unfortunately, the manager's response was dismissive and lacking concern. He stated, "I heard your story, I'll talk to him," without offering any apology, explanation, or reassurance that my concerns would be taken seriously. As a customer, I expect to feel safe and respected during my stay at any hotel. The behavior of the night staff and the management's response to my concerns have fallen short of these expectations. I hope that you will take my complaint seriously and take necessary steps to address the issues I've raised. I would appreciate

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I was thoroughly impressed with the service, my room, and the staff there was thoughtful, very kind, and especially helpful. The only concern I had was with the missing light switch plate in my room (327) in my bathroom. However, it was to be expected as they were going through some renovations, although, I'm unsure if it may have extended throughout the whole of the hotel, or if it was just only regulated to the front where the their café was being rebuilt. Regardless, I enjoyed my weekend "stay-cation" there for my good friend's nuptials that occurred at The Brix, a few miles away. All in all, I would love to stay here again, and I would recommend staying here to anyone else that may wnd up around the area. 4 9 out 5 Stars!
Stayed 3 nights in Feb 2025

2/10 Terrible

Sheena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Randal

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel is under renovation and my room was outdated. There was no breakfast or coffee available. No mention of this in the profile on this app
Stayed 1 night in Jan 2025

2/10 Terrible

Brittney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Unpleased

Bed is rock hard. I think I would have had a better nights sleep on the ground. The pillows were also paper thin and so uncomfortable. Couldn’t get any sleep. Walls were also paper thin, could hear everything the neighbors were saying all night. Genuinely confused why this place has such great reviews. Great service though!
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but having breakfast included would be better
Stayed 1 night in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Annette

Stayed 1 night in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Very average
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice and helpfull staff. Nice pool, very accessible parking, rooms have everything that necessary.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Dec 2024

10/10 Excellent

Shades

Stayed 3 nights in Dec 2024

10/10 Excellent

Dawn

Stayed 1 night in Dec 2024

6/10 Okay

andrea

Travelled with family
Liked: Staff & service
Nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Stayed 1 night in Nov 2024

8/10 Good

Nancy, Sauk Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is being renovated so not all of it was ready for this weekend. We stayed in an area that was already renovated and we did like it. Very clean and very comfortable. I go to West Dundee a lot and will return to this hotel when it is fully renovated. The staff were excellent and friendly
Stayed 1 night in Dec 2024

8/10 Good

Mary Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant room. Staff were very helpful and friendly. Nice pool, though small. Exercise equipment functioned well and was clean. Quiet environment despite the interstate so close by. Disappointed that breakfast service was not available due to renovations. But I recommend the hotel as a functional and pleasant but not glamorous inn.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 4 nights in Oct 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024