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Tru by Hilton West Memphis, AR

2.5 star property

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Photo gallery for Tru by Hilton West Memphis, AR

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down duvets, desk, laptop workspace
Business centre
Lobby
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1400 N.18th St., West Memphis, AR, 72301
  • Southland Casino Racing
    ‪4 min drive‬
  • National Civil Rights Museum
    ‪9 min drive‬
  • Tom Lee Park
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub | Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham West Memphis

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1001)
The price is CHF 100
for 1 room
includes taxes & fees
2 Mar - 3 Mar
La Quinta Inn & Suites by Wyndham West Memphis

About this property

Tru by Hilton West Memphis, AR

Hotel in West Memphis with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with an iron/ironing board and free toiletries. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include baths or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton West Memphis, AR gets high marks from our customers. During your stay, you'll be within walking distance of Southland Casino Racing. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, convenience store and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 5-minute drive from Mississippi River and 9 minutes from Beale Street
  • Cats and dogs welcome for a fee
Tru by Hilton West Memphis, AR offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton West Memphis, AR also features an arcade/games room, coffee/tea in common area, and a corner/local shop. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 551 reviews
Rating 8 - Good. 126 out of 551 reviews
Rating 6 - Okay. 52 out of 551 reviews
Rating 4 - Poor. 28 out of 551 reviews
Rating 2 - Terrible. 24 out of 551 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Maybe have a coffee maker in the room?
Stayed 1 night in Nov 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater didnt work right
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru by Hilton West Memphis, AR Needs better signage on the road into the hotel from the service road running along the Interstate. I am a good driver, but I was confused and missed the turn. Thanks to a friendly representative in a business just east of Tru I was able to go through the neighborhood to the south and find the street/entrance. The neighborhood is not a good one and I was glad it was not dark.
Stayed 1 night in Oct 2024

10/10 Excellent

Winston

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Welcome the place to be
The staff and manager made the stay. They were very professional and eager to provide service to ensure your stay was a memorable one. Before our departure, they asked if there was anything else they could do to make our next stay more accommodating. We discussed points, which will be reviewed and hopefully implemented.
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Travelled with family
Room was clean but there was no coffee maker (available 24/7 in the lobby), but that is a negative for me. Also no cups, again available in the lobby 24/7. Just a little inconvenient
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice, fixed my billing issue promptly, greeted us with smiles, cleaned our plates even though they did not have to and the lady that ran breakfast on 11/05 is amazing!! super nice to my kid with autism!!
Stayed 1 night in Nov 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Just a one night stay while traveling, we had a friendly welcome from the front desk staff. In the morning, the team had so much fun together serving the guests during breakfast. Very friendly atmosphere.
Stayed 1 night in Oct 2024

8/10 Good

Lucille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the music that was playing when i entered the hotel that afternoon.
Stayed 1 night in Oct 2024

10/10 Excellent

LORA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast; Mid room
The breakfast was delicious. We had the best hotel eggs that we have ever had (and we have had a lot). The kids loved the automatic pancake maker. The lady at the front desk was wonderful! She was friendly and very willing to help us. Our room is what gave the four instead of five star review. The pillows were too hard and we had an ajoining room with a family who had a baby that cried most of the night. The walls must be paper thin. Our kids didn't sleep nearly enough and neither did we.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Amenities
Always a great experience at TRU.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful
Very nice clean and comfortable, staff are friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shelia A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly fast and knowledgeable. Clean, coffee all day.Swimming pool. It's off the interstate, close to the Southland Casino. Those snack or microwave food available 24/7. There is a board or nearby attractions posted at the elevator. There's local shopping 2 to 3 miles down the street (Walmart, Walgreens, Kroger Grocery, CitiTrend, cato, Dollar Tree, and more). There are local restaurants (Apple Bees, Southland Casino 5 restaurants, Pizza, Burgers,Barbeque, Taco and more fastfood). Most things to do are in Memphis TN about 2 miles.
Stayed 2 nights in Oct 2024

6/10 Okay

Richard, Bel Air

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
De went hotel but dang gotta drive through a rough neighborhood to get there. Nothing nearby either.
Stayed 1 night in Sep 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The lady who checked us in/out (Porsche) was super friendly and attentive! Breakfast was very good (scrambled eggs were not just basic, they tasted delicious, and the pancake maker was cool.) Room was mordern and clean. Not crazy about the location. It was easy to pass the turn and hard to get back to, and right across the highway from a major casino. Somewhat busy/loud in front lobby. Overall I would definitely stay again though.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip
The show and the controls were less then desirable. Low water pressure.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See for yourself!
Our bathroom sink was stopped up and they got it fixed in mere minutes! The staff are friendly and helpful and the breakfast is fantastic! There’s a great variety and everything is very fresh! We stay there every time we visit my sister. It’s quiet and comfortable and clean. We love everything about it!
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
This is definitely a newer hotel and it is beautiful! Murals on the wall, nice sitting area to watch the news or catch a game, a pool table to hang out at, cubbies to work out - the decor and atmosphere exceeded my expectations! Check in was a breeze. However I did attempt to call the hotel since we were getting in super late and the number listed on hotels.com is incorrect… I was pretty shocked at what the number is actually for. Shower only in the room. Nice and clean, and great water pressure. The bed! Wow, the bed was so comfortable and cozy! Breakfast to me was mediocre, what you’d expect for a standard hotel breakfast. Everyone on staff was super friendly!
Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best.
Stayed 3 nights in Sep 2024