Savoy Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Savoy Hotel

Lobby
Exterior
Standard Double Room, Shared Bathroom
Exterior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
36 Birnbeck Road, Weston-super-Mare, England, BS23 2BX
  • The Grand Pier
    12 min walk
  • Weston-super-Mare Beach
    16 min walk
  • Weston-Super-Mare Museum
    16 min walk
  • Bristol (BRS-Bristol Intl.)
    38 min drive

Room options

Standard Single Room, Shared Bathroom

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Triple Room, Ensuite

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Standard Double Room, Ensuite, Partial Sea View

  • 13 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Quadruple Room, Ensuite, Sea View

  • 14 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room, Ensuite, Sea View

  • 13 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Quadruple Room, Private Bathroom

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Ensuite

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Single Room, Ensuite

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Savoy Hotel

Hotel in Weston-super-Mare with a 24-hour front desk
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is not available.
Savoy Hotel offers 27 accommodations.
During your stay at Savoy Hotel, you'll be within walking distance of The Grand Pier. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • 12 minutes on foot from The Grand Pier and a 1-minute drive from Weston-super-Mare Beach
Public spaces have free WiFi.

This Weston-super-Mare hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Savoy Hotel Hotel
Savoy Hotel Weston-super-Mare
Savoy Hotel Hotel Weston-super-Mare

Savoy Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 15 out of 62 reviews" "
Rating 8 - Good. 9 out of 62 reviews" "
Rating 6 - Okay. 10 out of 62 reviews" "
Rating 4 - Poor. 7 out of 62 reviews" "
Rating 2 - Terrible. 21 out of 62 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Amaresh

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No water for shower, informed staff but no changes happened.
Stayed 2 nights in Sep 2024

10/10 Excellent

Visar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

2/10 Terrible

Dylan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking, avoid it at all costs!!!!!!!!!
Absolutely shocking AVOiD at all costs!!!!!!!!!!!!!!!!!!!! Accused of breaking the bed, filthy rooms Drug uses in the building clearly House Ing immigrants this review does not have any profanities
Stayed 1 night in Sep 2024

2/10 Terrible

Ionut

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place could do with a major revamp
Stayed 1 night in Aug 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, amenities
Back and side of hotel need cleaning up and took three times of asking for the work to be done
Stayed 2 nights in Sep 2024

6/10 Okay

Ruth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was old and needed repairing and updating in all areas. The room did not have adequate or working facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Overall we had a lovely stay and would come back again if there was more parking
Stayed 1 night in Aug 2024

10/10 Excellent

Jodie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property looks like it is in the process of being done up. That said our room was all new the carpets beds bathroom curtains were all lovely. Bit of a language barrier asking the house cleaning men for stuff. The balcony was lovely and big. Nice to sit and watch the sea. Will be returning
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Stayed 3 nights in Aug 2024

8/10 Good

Manjeet Singh

Liked: Staff & service
We had number of issues when arriving at the hotel but Khalid and his two colleagues were very helpful in resolving them.
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron

Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was very clean. Staff spoke very little English, was a bit noisy from other people staying. Kettle was far from a plug and if you wanted a hot drink then you would have to boil it on the floor at the other side of the room
Stayed 1 night in Aug 2024

4/10 Poor

Carol

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic,light on wall was taped up.very noisy at night and early mornings.shower and taps not working.needed a fan of some sort.
Stayed 1 night in Jul 2024

2/10 Terrible

Brandon

Stayed 1 night in Aug 2024

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joanna

Stayed 1 night in Aug 2024

4/10 Poor

Scott

Travelled with family
Wasn’t happy - it said we should have checked in by 3pm - ended up being 4pm It’s not good when you have 2 children who wanted to rest after a long journey Also the shower was cold until we was shown how it worked
Stayed 1 night in Aug 2024

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This should not be on the hotels.com website. The hotel should be closed down. Diety nappy in what we were told was a car park, broken furniture at the rear of the building, the reception area was completely bare of furniture and smelt of poo. We walked in and walked out again. Distusting. We didnt stay there. I want my money back. It looked like an abandoned building.
Stayed 1 night in Jul 2024

2/10 Terrible

Brandon

Disliked: Property conditions & facilities
My room was very basic full of flies not very clean didn’t enjoy my stay
Stayed 1 night in Jul 2024

4/10 Poor

Judith

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sadly the management have not read the previous reviews nor chosen to act on them. The staff were pleasant and tried to be helpful but were not able to pre empt any problems with the hotel. They seemed to be busy on phones when they were present. The dead plants in pots and dirty windows outside the entrance were off putting as was the stale air in the entrance. this could all be fixed in an hour. The furniture was as shown in the photos but dirtier, There are two huge charity furniture shops in weston selling cleaner, nicer chairs. No one was on duty at check-in time (3pm) and when the receptionist returned fron shopping our room was not ready. The room itself was clean and had quite nice wall paper, the toilet, and sink were new. Sadly the shower was not and only ran to scalding water on our first night, once that was 'fixed' the water was cold. There was one single plug in the room for the TV so we had to use the supplied extension lead for the kettle. No room bedside shelves . Only 1 chair. No shelves in the ensuite, 5 mini shampoos, no soap!The list goes on and on. I think the hotel is being improved but i am sure the staff could be expected to clean and dispose of the rubbish outside- the day we left the area was strewn with nappies. If we hadn't paid in advance we would have walked out. Such a shame but no one should expect anything other than the worst sort of hostel accommodation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Stayed 1 night in Jul 2024

8/10 Good

Kerrie

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful sea view
Beautiful sea view from our shared balcony which really could of done with a clean. Staff were lovely and could not do enough. They let us check in early. We had the the quad family room. Very quite and with free parking on site.
Stayed 1 night in Jul 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a very unsettling vibe with unprofessional staff. Everything feels poorly organised and more like a stay at a strangers house than a hotel. Lots of shouting and running around in hallways. Room quality is terrible. Dirty, old and very uncomfortable. No plugs in rooms despite a tv hanging from the wall, with nowhere to plug it in? The lock on the door didn’t work well and the feeling of being unsafe at the hotel meant I chose to check out and leave.
Stayed 2 nights in Jul 2024